Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
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The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
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My experience at first wasn’t great but this was down to the courier - rather than the shop. Chloe at Direct Clothing went above and beyond to get my items delivered to me. Fantastic level of customer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
741 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service, I had to edit my order after being placed and it was a seamless experience
17 listopada 2025
Opinia niezależna
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Late delivery
Late delivery but product good on arrival. Second time delivery has been later than stated.
My delivery was due the Wednesday before half term, as stated in the email. It had not been delivered on the Wednesday or by the Friday when the children finished for half term. Subsequently I received it after half term.
17 października 2025
Odpowiedź od Directclothing
Thank you for your review, we acknowledge that there was a delay in delivering your order to the school due to the half term break.
Direct Clothing
Awful quality as always but have no…
Awful quality as always but have no choice to buy the items for school
14 października 2025
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We are sorry to hear you are disappointed with the quality of the garments you received. Here at Direct Clothing, we take great pride in the quality we offer. We are sad to see this has not been reflected in your order.
Direct Clothing
Great friendly service
17 października 2025
Odpowiedź od Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Product delivered 3-4weeks after the…
Product delivered 3-4weeks after the actual dare of delivery.
Informed it will be delivered to tge house...but was delivered to school instead
6 października 2025
Odpowiedź od Directclothing
Thank you for your review and we are sorry that your experince with us was not up to standard on this occasion.
Direct Clothing
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Do not do exchanges
Do not do exchanges, delivery takes forever and they’re expensive.
13 października 2025
Odpowiedź od Directclothing
Thank you for taking the time to leave a review
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We understand that you have been in contact with the customer service team and this is being looked into
Direct Clothing
Really helpful in getting all the uniform we needed
We needed a huge amount of new uniform and associated kit, and Direct Clothing were very helpful in advising, fitting and ordering extra items.
27 sierpnia 2025
Odpowiedź od Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very quick and easy to order
6 października 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very prompt delivery
29 września 2025
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
They don't stock enough of the sizes…
They don't stock enough of the sizes and it's ridiculous. My son is 12 and they have been out of almost every size item he needs for months. They even removed the XS size from the PE kit after being out of stock for months. No im left trying to find all second hand kit. It is their business to have sufficient stock so that kids can get their uniform when needed and they just don't.
22 września 2025
Odpowiedź od Directclothing
We appreciate you bringing the stock issues to our attention. We are sorry that you have been unable to find the sizes needed for your son's uniform. We are looking into the availability of sizes and the PE kit XS issue to improve our stock levels.
Expensive shipping fee
Uniform items were a bit pricey,
Bought a necktie for 10pounds then had to pay shipping of 5pounds .
Maybe to some ,this was still OK.. but for me..it's on the expensive side
1 września 2025
Odpowiedź od Directclothing
Thank you for leaving us a review
We're sorry to learn that you are not pleased with the shipping costs associated with your order. We have worked hard to keep our costs down for delivery, since the school took the decision to close the onsite shop.
We have a free delivery option available during term time. If the order is placed before midnight on a Sunday the order, subject to the items being in stock, will be ready for collection from school reception on the Wednesday of the same week.
If at any point in the future you do require assistance with your order, please get in direct contact with our Customer Service Team by email or phone.
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
The clothing arrived as expected and on…
The clothing arrived as expected and on time.
19 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Delivered on time and Sizing good
Item was delivered on time and the size was accurate.
18 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.