Purchased products from the 30th release the other day, and it got cancelled. I am not too concerned with the cancellation. However, they are quick to take my money but take forever returning it.... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Made an order for the pokemon 30th UPC. My order was cancelled due to ‘unforseen’ circumstances and now i will need to wait for a refund. Not happy. Would avoid.
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Just received our 3rd delivery from Deckmart supplies.Lovely to see, and chat with Alex again. Thank you for making our day brighter, in these sometimes trying times.We highly recommend these product... Zobacz więcej
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My order was cancelled for no reason and I will have to wait very long for a refund this is very disappointing
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
By collectors for collectors. We are an online Trading Card Shop specialising in the Pokemon Trading Card Game.
Dane kontaktowe
26 Mauldslie Place, ML9 3BE, Larkhall, Zjednoczone Królestwo
- info@deckmarket.net
- deckmarket.net
2,1
Słaba
69 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Company
Really good company to purchase from, great customer service. Would highly recommend.
14 lipca 2022
Happy with my order
Happy with my order, came quickly and was cheapest on market by some way.
7 czerwca 2022
Got items as promised kids well hapy as…
Got items as promised kids well hapy as i am and great fun new characters and all
2 czerwca 2022
Far cheaper than anywhere else
I found deckmarket through a Google search of the product I was looking for, and at a far cheaper price than I expected so I had to take the opportunity. What I saw of the site was easy to navigate, so I was able to pay for the product with ease.
Unfortunately, I missed the part where I had to pay for postage fees, so had to go to my post office depot and pay to be able to collect the product I had ordered. Even with said fees, I had saved a lot of money and am overall pleased with my purchase from the site.
16 marca 2022
Odpowiedź od Deck Market
Hi Son,
Thanks for your kind words about our pricing and for taking the time to review.
That seems strange about postage fees as all our postage is prepaid and that's the first time anyone appears to have had that issue.
Please get in touch at help@deckmarket.net with the specific details and we'll see what we can do to help further.
Never heard of this retailer before but…
Never heard of this retailer before but they had a really good deal on a box of Digimon cards so took the risk and it’s safe to say I would use them again. Very easy to deal with and fast shipping
21 stycznia 2022
Opinia niezależna
Best pkmn card store
Fast delivery, packaged well and doesn't mark up prices even on the most in demand items. Earned a customer for life!
17 stycznia 2022
Opinia niezależna
Excellent customer service after a…
Excellent customer service after a delivery/postage failure. Would highly recommend!
12 stycznia 2022
Opinia niezależna
Fast delivery fantastic product.
29 grudnia 2021
Very happy with Deck Market
They confirmed and shipped my order right away. And got from Scotland to Wales in 2 days with 2nd class , which is quite good I thought. I had a couple questions about something both before and after I had received my order and both times they got back to me very quickly and couldn't of been more helpful. I think it was David I spoke to who was very friendly and professional.
Overall I am very pleased to have chosen DeckMarket to buy from and will most certainly be back for my cards soon 😊👍
30 listopada 2021
Fast Dispatch and Great Service
First time ordering with Deck Market.
Great customer service
My order arrived well packaged in 2 days. No damage to anything, everything perfect.
Looking forward to shopping there again.
26 listopada 2021
Opinia niezależna
No damage
Brilliant packing. Many other websites I’ve bought from have bent the packs but not once with deck.market
6 listopada 2021
Odpowiedź od Deck Market
Hi Liam.
Thanks for your review.
That's great to hear about the good packaging you've experienced as it is something we try very hard to get right.
Great and honest customer service
Bought a very popular Pokemon set but unfortunately it was lost in the post. Deck Market has been most helpful and patient that they immediately set aside another set while we gave the post some time to arrive. However it never did. Deck Market sent us the replacement set by very quick delivery.
Customer service is key in this competitive market these days. Deck Market definitely has great communication and customer service.
3 listopada 2021
Opinia niezależna
Odpowiedź od Deck Market
Hi Mable.
Thanks for taking the time to write your review.
I'm pleased we were able to quickly sort the replacement for you.
Brilliant online shop!
Brilliant online shop!
I've used deckmarket.net for pokemon products a few times now, and they've always been fantastic.
I had a slight problem with my order that was quickly resolved after contacting via email. Highly recommend!!!!
27 października 2021
Opinia niezależna
Odpowiedź od Deck Market
Hi Cam.
Thanks for taking the time to write your review.
It's great to hear about your positive experiences and I'm glad we were able to quickly resolved the slight problem for you.
Odpowiedź od Deck Market
Hi Scott.
Thanks for your review.
Great to hear you were very happy with the items and delivery.
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