Coasties Collectibles Recenzje 

Poor service. Made a pre order for Pokemon booster box. Waited 8 weeks for dispatch, Never sent it, said had been dispatched with Royal Mail, but never updated?.. They Responded to email at first, then went quiet! Didn’t send refund, had to open case with PayPal, never responded to that either. Won in my favor as unresponsive seller. Avoid. Poor & unprofessional.

Didn't bother sending items and no way to get hold of them AVOID AVOID AVOID don't waste your money!!!

Took money for my pre-order months ago, then proceeded to cancel my order upon release date and still haven’t been refunded in over 3 weeks. Shocking/non-existent customer service.

Avoid these scammers. Look at reviews.
They accidentally sold one piece booster boxes as apparently they went live on website by accident instead of a raffle.
They promised they would refund people by end of week and then a week later they said manually over 2 days and still didn't do it. Took loads of people's money as still haven't paid anyone back after 1 month.

They blamed the delay on people claiming charge back through their banks. People wouldn't of done that if they refunded within a appropriate amount of time.

Absolutely appalling customer service.
They ignore all emails, phone calls and discord messages.

Everything is in the title.

As you can probably see by all the other reviews, it appears they had oversold the OP16 boxes, which on its own in annoying, but not responding to anyone who bought it and making people have to get their money back via chargebacks isn’t professional and because of this I will not be returning here, and I suggest you don’t either unless you want your money to be held hostage.

This is a scam. Do not use. They do not reply to messages or calls and having to attempt to get a refund via my bank.

Ordered from this seller in early June and they randomly cancelled my order soon after without refunding me. They are now ignoring all of my emails in which I am trying to get an update on my refund. Please avoid this company!

Bought OP16 drop back in June, then a few weeks AFTER the drop - got a cancellation email, no explanation, nothing.

Reached out to support multiple times - completely ignored, seems they don't have a problem immediately taking your money even when they don't have the stock but will ignore you when you try to get your refund back (12 days after the "refund" is processed) so they withheld my money for over a 3 weeks now.

Horrible business, horrible service - 0 communication

In the process with getting the money back from my bank from this fraudulant business. Don't buy from this place - clearly ran by incompetent clowns

DO NOT SHOP HERE. SCAMMERS.

Took money from loads of customers for OP16 and chaos rising pokemon and didn’t send the order. People are still asking for refunds and the owner is ducking everyone. Fake and scammed

Very poor company. Just cancelled my order for a reason I requested it which I didn’t. And now, not even replying to answer my email about the refunds but they’re happy to do raffles online which mean they wanted to more money from people.

They cancelled a preorder, fine, but they say they can't refund directly, so I need to provide my bank details, they then proceed to ghost me without a refund

Placed order, no item received, no updates. Reached out serval times by email and website form but no reply. Item has been updated to say has been dispatched but Royal Mail still havnt received it. DO NOT BUY FROM THEM

Scammers !! Avoid!! They will cancel your order and lie it was refunded than ignoring your messages and never send your money back!!

Cancelled order with no reason, after I finally managed to order.

No order or communication. 4 emails sent and nothing regarding an order placed over 20 days ago.

Cancelled order for no reason, no communcation just an owner who wants to keep the product for himself when the price rised.

I made an expensive Pokemon order worth around £300, which was cancelled almost immediately. That's fine. These things happen. However, it has now been over 2 weeks since then, and I still haven't been refunded. I have made multiple follow up attempts, which at most only get generic time waste responses e.g "will be looked into", etc. Over 2 weeks is an atrociously long amount of time to hold someone else's money.

I am not in the business of giving companies interest-free loans, and will be pursuing a chargeback with my bank if they keep this up any longer. This company has ZERO respect for your money, and I cannot recommend purchasing from a retailer that fails to provide a timely refund after cancelling an order. In their discord, there are a lot of people who are going through a similar experience. When people express their frustration with the lack of refunds, they just got insulted by the handful of CoastiesCollectibles white knights. It is clear they are a repeat offender of this behaviour, and I will avoid this company from now on, even if they had the blood of a real life Unicorn on pre-order. I would advise everyone else to do the same.

EDIT: The company continued to be useless and I had to get my money back by a chargeback. This company is incompetent at best, malicious at worst.

I entered a new buyers raffle for 6 packs of Chaos Rising. I was lucky to win the chance to enter and fortunately shipping was quick and arrived well packaged.

It looks like issues have been faced with stock, supply chains and refunds but I faced none of this.

Worst Company Ever. Does not fulfil orders, poor communication & won’t respond to messages at all. I had to raise a chargeback to get my money, do not trust this company.