Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The company has been very smooth to deal with so far. I've had some communication issues with some other companies in the past regarding getting my DBS checks sorted but these guys responded very quic... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Overall a good experience. The process could be a little easier, I.e uploading required documents at the time of submission. It was a little over the stated timeframe on the website, but still a great... Zobacz więcej

Oceniono na 3 z 5

Paid for a 12 hour Check - No confirmation email - Not contactable - Cant track status - Not received my check within in the time UPDATE: I have now upped this review to 3 stars as I have been... Zobacz więcej

Oceniono na 3 z 5

Applied for 24hours dbs check on 8th August which cost £84!!!. All they sent was email to say certificate will be sent to my address, no reference or order number. I have since called several times... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Konsultant HR

Napisane przez firmę

Apply for your DBS Check online in just 3 minutes. Provide us with your email address and basic details and our trained team of advisers will go through your application to ensure it goes through as smoothly and fast as possible.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

SCAM- I paid £84 for a DBS check and…

SCAM- I paid £84 for a DBS check and received nothing. This is simply a scam...cant believe I was caught!!! Grrrrrr

9 września 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Mab,

Please email us on info@dbschecks.org.uk and our team will look into this.

We have no note of a customer under this name.

Kind regards,
Lisa
Communications Officer

Oceniono na 5 z 5

I found the service very straight-forward

I found the service very straight-forward and the on-line form easy to navigate and complete. The turn-around time for the certificate is very good and so is the offer of an electronic version as I rarely retain any physical paper.

13 sierpnia 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Andy,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Oceniono na 5 z 5

Quick and Easy

Very quick and easy to use service with my DBS delivered electronically within 2 working days and my paper one to follow shortly.
Highly recommended!

14 sierpnia 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Ben,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Oceniono na 1 z 5

Delay in responding

Raised a query 9 May 2024. Only today, 28 May 2024, have they issued a simple acknowledgement. They say: "A member of the team will contact you directly in due course." I have asked them how long it might take for a full response. Watch this space... Later: I thought I was dealing with the DBS but the organisation is just a commercial thing that puts "DBS" in its name. I'll try again.

28 maja 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Peter,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

Oceniono na 5 z 5

The communication was efficient and…

The communication was efficient and polite. I felt they went out of their way to be supportive and work to a tight deadline that I had and cannot commend the team enough.

16 maja 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Ian,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Oceniono na 1 z 5

Avoid!!

The company has many good reviews on the website, but don't be fooled by this. I ended up paying twice (£160), and in my opinion, the company has poor customer care and is just a legal scheme to make money. I will not be using the company ever again, nor would I recommend them.

14 maja 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Elizabeth,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Any duplicate payments would be refunded.

Please contact us at info@dbschecks.org.uk.

Oceniono na 1 z 5

Paid for a 24hr service and still…

Paid for a 24hr service and still waiting 1 week later. Had a couple of emails but only after sending chasing emails for 2 applications and one we have had nothing ... scam of a company will be asking for a refund . Will report how that goes....

9 maja 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Rich,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

Oceniono na 1 z 5

it would be less than 1 star if i…

it would be less than 1 star if i could. its a total scam!!!!
hopefully i will be able to get a refund for a service which can not be provided from this company.
Edit. As I can’t reply to your response I have saved email confirmations from your company

28 marca 2024
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

All refund requests are processed in full.

Oceniono na 1 z 5

SCAM

SCAM. They’re collecting your data. Shows error at the end of the process.

25 grudnia 2023
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Andrii,

This is incorrect.

We cannot find your customer details.

Kind regards,
Lisa
Communications Officer

Oceniono na 1 z 5

A scam

A scam! I applied for a dbs check about a week ago and have not heard back from them. They took my payment, £96 but I did not get any confirmation emails or any means to track my application. I tried to email them and and first they said the cannot help with my case as they are an independant company and to direct my query directly to the Disclosure and Barring Service. I sent them a second email about the money reducted from my bank and they asked for proof which I supplied but I haven't heard back since. I would just like a refund at this point. DBS certificate be dammed. Do not use this service!

5 października 2023
Opinia niezależna
Logo DBS Checks

Odpowiedź od DBS Checks

Hi Melissa,

We have a full refund policy if you are not satisfied - please simply email us.

Kind regards,
Lisa
Communications Officer

Oceniono na 1 z 5

SCAMMERS

I wouldn’t even give it one star I think they’re scammers. I’ve heard nothing sent money there an absolute disgrace and I will be taking it further.

9 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Scammers collecting personal data

O Stars if I could- I paid over a week ago for a DBS check for work. I didn't receive any communication or a receipt for payment taken. £85 has left my account, but I have had no case number, just an email from a Matt Ford needing more documentation. I sent and alas another 5 days have passed and I am now convinced I have been scammed. I have tried their number multiple times, at several times a day and it goes through to an automated message saying phone lines are busy and leave a message. I have done this, as well as emailing several times, and I've not heard a peep. Like others, I am concerned about personal information I have shared with these scammers. Please just avoid them and go through a government site, it's really not worth the hassle.

9 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Can you please contact me urgently

Can you please contact me urgently, I have sent two emails and various phone calls and I cant get through to anyone.

I have submitted all documents on Friday 14th July for one employee and the second on Saturday 15th and I have not any any correspondence back.

14 lipca 2023
Opinia niezależna

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