Cycliq Recenzje 

My original camera had started to lose battery endurance. I did the update and it still had no effect. I contacted Cyclic support and even though my camera was out of warranty, they sent me a replacement. I love having the camera running on my rides, it gives me peace of mind if there ever was an incident! So thank you Cyclic, that's customer service. Thank You

Customer service for the warranty replacement of my device was outstanding.
Thank you to Roger for assisting me with the case.

I recently had an outstanding experience with Cycliq and their bicycle cameras. My Fly 12 Sport needed warranty and accident repair, and Cycliq handled it under full warranty, returning it much faster than I expected. In fact, the service was so swift that I had already purchased a Fly 6 Pro to ensure I always had a safety camera.

Cycliq truly stands by their products. They fully supported my camera and provided a replacement before I could even buy another one. Their warranty department is as efficient, if not more so, than their sales department, which has earned my utmost respect. The product itself is excellent, and the support staff are incredibly comforting.

While not everything in this world is perfect (hence the need for safety cameras), Cycliq’s commitment to their product and reputation, even when things aren’t perfect, assures me that my patronage is well-placed.

Fantastic support, fantastic device love cycliq

Dealt with Roger in relation to a FLY 12 sport handle bar mount that had detached. Service was quick and efficient. The Products on offer are fantastic and gives me peace of mind when out on my bike.

The products are really great. Durable and highly functional. I just bought 3rd generation. Have Fly 6 fly6 ce 12 ce and now Fly 6 pro and 12 sport. Best part tho has been the support. Any problem Ive had Roger has helped me resolve.
I highly recommend the products and company

Incredible performance of both front and rear camera, with HD recording, including sound. No issues for nearly 2 years. But, do not worry: when a problem occurred Cycliq customer service was extremely helpful. Immediate response when informing Cycliq that my camera was not working properly. Issue resolved immediately. Very happy customer.

Great experience!
I had an issue getting my Cycliq device to record and transfer files.
Even though this is quite an old device, the customer service team gave me simple and clear instructions to work through issue.

Eventually realising it was human error (on my part) rather than a technical issue.

Great products, great service, highly recommend

My Cycliq Fly12 broke, whilst cycling, and will therefore not attach to the mount. I wondered if the camera could be fixed, but this isn't an option, however I was offered a replacement, which I was very grateful for, as this is probably they best camera I've had, so happy with this resolution and I will definitely recommend Cycliq and continue to use you myself.

I love my Cycliq front and back camera lights! I’ve had them just over a year and had an issue with one of the straps that holds my fly 6 to the seat post, I contacted with Cycliq regarding strap issue and I couldn’t happier with the quick communication, the way they resolved it and how quickly I got a replacement! Great service and I will certainly be recommending to friends and cycling club!

The mount to my rear Cycliq fly 6 camera broke and my usual bike dealer in Scotland did not stock the part any longer. I contacted the manufacturer by email all the way to Australia and they got back to me the next day. After a small payment, they sent me the mount in less than one week. I am really grateful, since the Fly 6 is an excellent rear camera. I truly recommend this company for the quality of its products and their superb customer service.

Had an uncommon issue with the unit and the Cycliq team (Ashe) was quick to provide assistance and ultimately made an in-person return and collection of a new unit fast, easy and drama-free.
Great experience, thanks.

Great prompt support solved my charging issue with my new camera light

I had an issue with the Strap on the Fly6. I wrote an email to the Cyclic team and received a reply the next day. The day after that I received an email to say the strap would be replaced. Two days ago I received not one strap, but two. Excellent service from Cyclic.

I purchased the Cyliq Fly6 GEN3 bike camera with high expectations, but it has been a significant disappointment from the start. The camera has serious reliability issues; it switches itself off randomly, making it completely untrustworthy for recording my rides. This is a well-known issue if you search online, yet the company seems uninterested in addressing it properly.

The customer support is another major letdown. Based in Australia, the time difference means that even simple queries take days to resolve, adding to the frustration. To make matters worse, if you need to return the faulty device, they expect you to cover the shipping costs to Australia. This is simply unacceptable for a product that’s faulty out of the box.

If you experience issues and purchased the device with a credit card, I strongly advise making a Section 75 claim. Cyliq being an Australian company does not exempt them from UK consumer protection laws, regardless of where the product was purchased.

In summary, I cannot recommend the Cyliq Fly6 GEN3 to anyone. Save your money and avoid the hassle.

My Fly6 failed and the full customer attention and the process was fluid and quick. I couldn't ask for a better process. The staff were fantastic. For a small product I was amazed. Highly recommend the products from Cycliq from the customer service alone. I also love the product, Peace of mind cycling.

Good customer service and great communication.

My experience about customer service it was highly recommended A+++!! Mistaken order the item without discount and contact the customer support they truly help me to get right away about my discount!!! About the item my friend recommended this to me for sure i will give another 5 ⭐️ or more positive comments!! Its a great to shop and for customer service support thank you!!

Just so helpful and prompt.

Have had my front and rear cameras for a while, not current models. Lately, I have had some issues with them. The service department was excellent working with me and got both units working properly again.