Cycliq Recenzje 

Excellent and responsive online support. I had an issue regarding an SD card and Cycliq responded quickly with a solution.

Although I’d been using my Fly12 sport for a while I was starting to have issues with it stopping to record during even short rides of only a couple of hours. I got in touch with support and they gave me continuous help for about a week, troubleshooting the issue
We were in contact almost daily until it was resolved They answered all questions promptly and I felt that they listened to all my concerns
I give them my strongest recommendation Although cameras won’t prevent accidents, having evidence, especially when riding alone is important

Great products with amazing support. The Cycliq team has been great.

Comprehensive suggestions on how to resolve my problem. Quick response. Polite email. Roger was great.

While it is not currently possible to replace the aged battery (i only have about 1 hour of life) in my current Fly6, it was possible to get a reasonable discount on a new replacement. Even more, they were able to add the discount after my purchase.
Looking forward to continuing to enjoy my safe, recorded rides.
-Tony

Fabulous cameras with all you need for piece of mind while out for a ride. Great footage, easy to use and seems pretty robust. I own other high end cameras but the Fly12 and 6 give me a combination that captures all I need. That said I had a minor issue with the Fly 12 regarding the mount on the camera - Cycliq responded by sending out a new camera with great response using their contact details online. Super efficient and a totally brilliant service. The non changeable battery and mount on the camera are my only slight issue but these are out weighed by the design and function of these cameras. App is good too. It is sad that after 45 years of riding a bike I feel the need for a camera device, but if you have ridden in the UK it is becoming the norm.

Prompt attention and instructions with an issue, followed by a more than satisfactory result

Easy to communicate with and helpful advice to sort the problem out

It was a simple process and easy to get follow-up support.

I recently purchased a bicycle rear light from Cycliq, but unfortunately, it stopped working after a short period. However, after a brief conversation with their customer service, they promptly replaced the defective unit. I appreciate their quick response and effective support, which ultimately reflects their commitment to customer satisfaction.

I have used their cameras for more the 6 years both front and back and captured some great stuff as well as a few crashes (mostly funny stuff from my mates falls). The after sales service from these guys is second to none and I highly recommend.

Efficient and thorough customer service

I had a problem with my Fly12 sport. I submitted a trouble ticket and I was quickly given instructions on how to test the device, send in the results and wait for a decision. The entire process took less than a week and I am now going to receive a replacement device. Thanks again to the support team for making this experience effortless and also thanks for the quick responses to my requests. Keep up the great work team!

Great customer support and swift response, thanks.

Absolutely Great and timely response from Cycliq about some problems with fly 12 sport

I am so impressed with my Cycliq 12 sport that I almost immediately ordered the Cycliq6 3rd generation.

I had a problem with the SD card on the Cycliq12 and a shipping issue on the 6. Roger emailed me within hours separately on both items (time zones recognized). He walked me through a bench test and promptly sent out a new SD card.

When the 6 arrived and I had some connectivity issues with the app, he responded promptly and had me up and running in no time.

I am very impressed with the support and I would recommend Cycliq products to my fellow cyclists.

1. Support process was simple.
2. Turnaround response was prompt
3. Quick Resolution with free replacement and delivery though

Happy with the strong support rendered and keep up the goodwill customer experience.

Good products and great customer service; specially it is very convenient for local customers. Love it!

Had an issue with my Fly12 sport camera and customer services have been fantastic and the unit is being replaced. Top marks Cycliq 👏

Customer service was extremely helpful and responsive. I was having issues with the audio recording being extremely low (pretty much inaudible). Initially, I thought, that's just how it was and they focused on the video quality and much less on delivering decent audio.

After a few weeks, I thought, it can't be this bad so I contacted support to see if there was something wrong with my unit. They responded and long story short, my lens protector was covering the mic. Once I corrected that, sound quality was fixed. 5/5

I appreciated their quick response (within a day) and love their product.