Cycliq Recenzje 

I don't normally take the time to write reviews, but on the two separate occasions I have dealt with customer support at Cycliq, the experience has been fantastic. The team are responsive and pragmatic, and seem to have their customers' experience as a priority. Whether it be dealing with delivery queries or sorting out technical issues, I have had a strong sense that they genuinely care. The two products I have purchased from them (Fly12 Sport and Fly6 PRO) are very well engineered, and in my experience so far, they just reliably work.

I’ve been a Cycliq customer and supporter since they began, owning most of the Fly6 and Fly12 models. Sure, there’s been a few minor issues along the way but these have been quickly resolved by the team. They have always been quick to respond in a professional and friendly manner.

The release of each new product has now evolved into a state of the art light and camera system. Unfortunately, I’ve had my fair share of close calls and intentional rage incidents. These have all been resolved by the authorities, either via court or infringements. Without the Fly footage, I doubt whether any would have been resolved.

When a complaint was made, they responded immediately and arranged for a replacement delivery. Great service!

Very simple issue with a broken strap for Fly6 Gen 3. No questions, no issues, just prompt resolution.

Best customer service ever
Got a issue with my Fly6 and they send me a new one sealed with all the accessories.
Cameras are working great,video audio and light mode are working great.
Thank you so much for your service and support.

I did wonder if being separated by a few miles (other side of the world) would be an issue. But customer services, in particular Roger, were really helpful and quick in solving the issue.
A replacement Fly12 sport is on the way. Thanks

I have had a Cycliq light for a year now the light has been very reliable. I had a support issue I reached out to Cyciq directly, their customer service was fast and attentive. They went above and beyond to make sure I was back out on my rides with the light. I am a user of Cycliq lights for life because of the reliability of the light and the great support of the company and customer service department! Thank you

Camera wouldn't turn on properly, contacted Cycliq, fast response with instructions to reset camera. Didn't work so had to return, replacement dispatched within days. Brilliant, thank you.

I had an issue with my Fly12. Contacted Cycliq they were very helpful and arranged a replacement to be shipped to me. Great company!

When I got my Fly12 in December of 2023 I pretty consistently read two things when checking various cycling forums: Great camera, lousy support. The "lousy support" gave me pause but I bought anyway. It is a greta camera. I had to use support recently and despite the negative reviews my experience with support was outstanding

I have a positive experience with Cycliq customer support and recommend it to all Cycliq users. In a short email I explained the issue and Roger help me and sorted it out. Kudos Cycliq team.

My old Fly6 product failed after 5 years (and is discontinued). It was an easy customer exchange and the staff offered a discount code to help me purchase a newer generation Fly6. I was happy with that outcome.

Not only does Cycliq make a great product, but it is an Australian company and the customer support is exceptional. Whenever I have had a problem, Cycliq support has been in contact and the problem has been resolved. Support these guys!

Very good customer service! the camera was not compatible with my bike. I was able to send it back and get the full purchase price refunded. This is a rarity in international trade. If I need one again, I will order here

Great products and feedback on technical matters

Excellent service fast and efficient technical support!

the cameras are excellent but the mounting bracket for the seatpost is the issue, the strap has a VERY weak thin plastic loop that you thread the strap through that is too weak to take the force of tightning the strap and keeps breaking

Great customer service! Bought a bundle Fly12 & Fly 6 and stupidly broke one of the lenses in the rubber case which Cycliq replaced foc. Cameras & Lights worked brilliantly. Merry Christmas guys.

The response to my original inquiry happened within 2 days, which I consider to be a very good turnaround time. The response was clear and concise. I take some credit for the crisp nature of my converation with support as I had submitted a very detailed explanation of my problem and provided thorough information about the troubleshooting I had done prior to contacting Cycliq.

I am VERY pleasantly surprised that Cycliq offered, unsolicited, to replace my malfunctioning Sport 12 at no cost to me even though it was out of warranty. This shows that Cycliq goes above and beyond to stand behind their products. This is a rarity in today's business climate, and speaks volumes about the integrity of the company.

I bought a Fly6pro and Fly12Sport combo deal. GREAT cameras with exceptional battery life.
There was an issue with the SD card latch on the Fly12, (it kept popping out) but it's being dealt with quickly and efficiently by Cycliq support; a replacement is on its way.
All in all this is a classy product from a decent business. I'm very satisfied.