Once again we've been lucky to have Jess book us another cruise. Jess always responds to emails so quickly and her friendly, approachable manner make her a pleasure to work with. Thank you once again... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lauren makes booking cruises very easy. Tailor-makes every cruise holiday to suit my exact requirements and packages perfectly with any extras I need. Very personal service and always gets the best de... Zobacz więcej
We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant. A special thank you to Jess, who has been fantastic throughout. She reall... Zobacz więcej
This was my first time using the Cruise Line. I found the agent, very professional, friendly and easy to communicate with. It was only my intention to make an enquiry. However, I felt confident e... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Dane kontaktowe
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Zjednoczone Królestwo
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Such a wonderful experience we booked again!
Our second time using The Cruise Line and it has been, as before, seamless. Such a pleasure to be working with Benedict who has a wealth of knowledge, who is quick to answer any questions and is so pleasant to speak to on all things cruise-related. Wonderful service - professional and helpful. Perfect!

Odpowiedź od The Cruise Line
Excellent service from The Cruise Line
Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

Odpowiedź od The Cruise Line
I have to admit I’d never heard of this…
I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

Odpowiedź od The Cruise Line
Recommend
This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

Odpowiedź od The Cruise Line
Nikki who assisted us in both booking…
Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

Odpowiedź od The Cruise Line
Personal helpful service from Paul
Personal helpful service from Paul. Good explanations and reassurance

Odpowiedź od The Cruise Line
Super efficient and wonderfully…
Super efficient and wonderfully helpful. They know what is being sought.

Odpowiedź od The Cruise Line
Second booking with The Cruise Line
Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

Odpowiedź od The Cruise Line
Booked cruiseCruise booking with cruiseline because…
Booked cruise with cruiseline because we have done it before and had noo problems.

Odpowiedź od The Cruise Line
Lauren made the whole cruise booking process easy.
We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

Odpowiedź od The Cruise Line
Very pleasant agent
Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

Odpowiedź od The Cruise Line
Great service and a good outcome!
Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

Odpowiedź od The Cruise Line
Excellent customer service from…
Excellent customer service from Benedict. He explained our two cruises thoroughly.

Odpowiedź od The Cruise Line
Dealing with a particularly pleasant…
Dealing with a particularly pleasant and helpful consultant able to very satisfactorily answer our questions. Many thanks

Odpowiedź od The Cruise Line
Very pleasant and helpful
Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

Odpowiedź od The Cruise Line
Very good service from Lauren .Dealt…
Very good service from Lauren .Dealt with our bookings very well.

Odpowiedź od The Cruise Line
The staff as always were helpful and…
The staff as always were helpful and provided a prompt and responsive service. Good value for money.

Odpowiedź od The Cruise Line
Excellent company gets everything right…
Excellent company gets everything right first time. Even when I get things wrong they get sorted

Odpowiedź od The Cruise Line
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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