Once again we've been lucky to have Jess book us another cruise. Jess always responds to emails so quickly and her friendly, approachable manner make her a pleasure to work with. Thank you once again... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lauren makes booking cruises very easy. Tailor-makes every cruise holiday to suit my exact requirements and packages perfectly with any extras I need. Very personal service and always gets the best de... Zobacz więcej
We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant. A special thank you to Jess, who has been fantastic throughout. She reall... Zobacz więcej
This was my first time using the Cruise Line. I found the agent, very professional, friendly and easy to communicate with. It was only my intention to make an enquiry. However, I felt confident e... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Dane kontaktowe
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Zjednoczone Królestwo
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
4,9
Doskonała
464 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fabulous Service as Always!
As always, Jess provided a great service and a super competitive price for our preferred cruise. Top notch!
16 kwietnia 2026
Odpowiedź od The Cruise Line
Really pleased we nailed both the cruise and the price for you. Always great working with you both, enjoy! 🚢
Superb personal service
Superb personal service
Knowledgeable and extremely helpful
16 kwietnia 2026
Odpowiedź od The Cruise Line
Much appreciated! Glad we could help 😊
They have provided us with excellent service for years!
My wife and I have been going on cruises for over twenty years and have relied on Cruiseline for our bookings for at least the last fifteen years. They provide great service and advice. Our consultant, Lynne, always reacts quickly to our requests. Most recently within a couple of days she helped us cancel one booking and secure a suite on another cruise.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Cruise Line
That's wonderful! I'm so grateful you've trusted us for so long. I was really pleased we could turn that cancellation around quickly and get you into the suite on the other cruise!
Looking forward to the next one!
Odpowiedź od The Cruise Line
Thank you! Really appreciate the feedback😊
great service
we’ve received consistently good service and advice for over 20 years of booking cruises with cruiseline.
9 kwietnia 2026
Odpowiedź od The Cruise Line
Twenty years is a remarkable milestone Stephen, and we're grateful for your continued trust in us. It's been a privilege supporting your luxury cruise bookings over the years. Here's to many more! 😊
Odpowiedź od The Cruise Line
Perfect is what we aim for, thank you!
Paul was very helpful.
2 kwietnia 2026
Odpowiedź od The Cruise Line
Thank you for the feedback Mrs Bosher 😊
Fuss Free Change Of Travel Arrangements/Intinerary with Expolra Journeys ...
We found it necasary to change the arrangements for a cruise on Explora Journeys, as we decided to switch over to a UK departure & arrival itinerary.
Jess Garwood at Cruiseline was exemplorary and made the changeover process fuss free, explaining clearly what was required and then took care of all the arrangements.
We were very impressed and would not hesitate to reccomend Cruiseline and especially Jess, who is always cheergful & happy to help!
27 marca 2026
Opinia niezależna
Odpowiedź od The Cruise Line
Thank you for this review! I'm really pleased we could make the changeover smooth for you - switching itineraries can be tricky, but I'm glad it all worked out seamlessly.
Have a wonderful time on Explora next year! 🚢
They always go out of their way to be…
They always go out of their way to be as responsive as they can be and get the best deal possible in the circumstances.
27 marca 2026
Opinia niezależna
Odpowiedź od The Cruise Line
Thank you for the kind feedback! Getting you the best value is always our priority, and we're glad that comes through in the service 😊
Excellent service
This is the second time we have used Cruise Line to book a Windstar cruise and once again Lauren was really helpful explaining the pros and cons of all the options we threw at her. She quickly and efficiently researched multiple flight options and found us the right solution for us
Thoroughly recommended
26 marca 2026
Opinia niezależna
Odpowiedź od The Cruise Line
Really glad we nailed the flights! I know how important it is to get the connections right, especially with multiple options to weigh up. We appreciate you coming back to us for your second Windstar booking.
Have a brilliant cruise! 😀
VERY HELFULL AND EFFICIENT BOOKING
19 marca 2026
Odpowiedź od The Cruise Line
We're really pleased the booking went smoothly for you. Enjoy your luxury cruise 🚢
Excellent tailor made itinerary and…
Excellent tailor made itinerary and service.
23 marca 2026
Opinia niezależna
Odpowiedź od The Cruise Line
Delighted we got the itinerary just right for you! Have a wonderful cruise😊
Once again Jess helped us with all our…
Once again Jess helped us with all our questions making our booking easy and informative
So good to have a real person to deal with what otherwise would have been stressful
23 marca 2026
Odpowiedź od The Cruise Line
Thank you! I'm glad I could take the stress out of it for you. That's what we're here for - to make the whole process straightforward 😊
Have an amazing trip!
Perfect service every time
Perfect service every time. We will continue to use The Cruise Line for any cruise bookings.
19 marca 2026
Opinia niezależna
Odpowiedź od The Cruise Line
That's great to hear, thank you! We appreciate your continued trust and can't wait to help with your next booking 😊
Great personal customer service…
Really great personal customer service from Paul at The Cruise Line. Could not recommend this company more.
20 marca 2026
Odpowiedź od The Cruise Line
Thank you for the wonderful recommendation! I really appreciate your kind words Mark and I'm delighted I could provide the service you were looking for 😀
Hope you have a lovely cruise!
Great service
I was advised by my sister, a very experienced cruiser, to speak to Cruise Line before I booked my cruise. I was very glad I did as I got loads of very valuable advice and information and, best of all, I saved money. Thank you Louisa!
18 marca 2026
Odpowiedź od The Cruise Line
Thank you for this lovely review! I'm delighted I could help you get the best value, and that your sister pointed you in our direction.
I hope you have a wonderful cruise 😊
A personal experience
A personal experience. Jess remembers us and gives such friendly and efficient service. She was quick to respond and find answers to questions to enable us to book the cruise we wanted.
18 marca 2026
Odpowiedź od The Cruise Line
Thank you so much! Of course, I remember you. It's always such a pleasure when you get in touch! I'm glad we could get all your questions answered quickly and secure the cruise you wanted.
Have an amazing trip! 🚢
Booking Experience …
Prompt telephone answers from friendly staff Time taken with customer to answer queries regarding cruises No pressure given with follow up phone calls Very competitive prices quoted
17 marca 2026
Odpowiedź od The Cruise Line
Thank you for this feedback! We really appreciate you taking the time to share your experience. It's great to know we could answer all your questions without any pressure - that's exactly how we like to work.
Have a fantastic cruise!
Louisa is outstanding
16 marca 2026
Odpowiedź od The Cruise Line
Thank you! Really appreciate you taking the time to leave this feedback😊
Easy booking process
When I contacted Jess about a cruise that I was considering, she responded very promptly with several options for me to consider.
Jess is very knowledgeable and answered my questions. This enabled me to select the cruise itinerary and the suite location based on my preferences. I have now booked 8 cruises with The Cruise Line and wouldn’t considered going elsewhere.
13 marca 2026
Odpowiedź od The Cruise Line
Thank you so much for this wonderful review! Eight cruises are incredible, and I'm grateful for your continued trust in us.
It's always a pleasure ensuring we find the perfect itinerary and suite to match your preferences. Looking forward to helping plan many more luxury adventures ahead! 😊
Doświadczenie Trustpilot
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