Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the ch... Zobacz więcej
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We had been with Riviera before on the Douro river cruise. It was fabulous. Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a f... Zobacz więcej
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Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Zobacz więcej
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Totally stress free! Whole process very straightforward with lots of information and advice given. I booked our cruise within 24 hours of our first contact
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Excellent customer service.
Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the choice of deck and cabin location. This will be our first river cruise and her experience helped us make a really informed decision. There was no pressure at all and we know we got the best possible price. Thank you Rachel 😊
25 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks so much for your kind review, Sandra. You picked a cracker for your first river cruise. The Blue Danube with Riviera Travel is one of, if not the best seller we have. You got a great deal too by the looks of it. Rachel is always on hand if you have any questions in the lead up and we're excited to hear how you get on. Hope the weather is as good near you as it is here. All the best.
Well, that was above expectation
Well, that was made easier than most dealings with corporate bodies nowadays when no one wants to actually talk to you. From initial interest, to signing off my booking, took less than 90 minutes and I have everything I need. TUI do river cruises well. Not sure if I want the world to know in case they book everything before I get a chance, but, here goes. They could be called Easicruise really, it’s that simple and a cruise seems to give everything I need. Just need to book some excursions now… but for now, give them a try if you have never been on a cruise. No need to pay twice as much for a great experience … Phil (Midlands UK)
20 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Wow thanks for your review, Phil. You may hold the record for quickest booking ever. From initial contact to booking was lightning fast, a man who knows what he wants and no messing about. We're here to be your personal cruise consultancy but please do let the world know...these kids have gotta eat! We'll be in touch before November and we hope you have a great Summer. All the best.
Our 2nd Riviera cruise!
We had been with Riviera before on the Douro river cruise. It was fabulous.
Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a few!) - she responded to immediately which made the planning and booking much easier for us.
Thanks Carley.
14 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks a million, Gillian. Lovely to hear you're coming back to Riviera after the Douro, that's a fabulous one to have done. Carley's great with the questions, ask away is her motto, so you were in the right hands. The Blue Danube on the Geoffrey Chaucer is a beauty, you've a treat ahead in September. We'll be in touch in the run up. All the best!
Totally stress free!
Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact
20 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks a million, Anthony. Great to hear it was all so straightforward, that's exactly how it should be, and Rachel's brilliant at giving you everything you need without the faff. European Jewels on the River Duchess is a cracker, you've a lot to look forward to. Plenty of time yet til September but we'll be in touch in the run up. All the best!
Looking forward to upcoming river…
Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.
22 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!
Personal sevice at its best.
Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed).
Gave me a good choice of cabin from those left.
Also got me a cracking deal price-wise.
18 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks for your kind review, Terry. Ah sure what else would Rachel be doing on a Sunday morning haha. That's a great deal she got you with AmaWaterways, some crazy deals out there at the moment. We'll be in touch in the run up to November. Enjoy the upcoming long weekend. All the best.
Booking was so easy
Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent travelled with Riviera since covid but prior to that had holidayed several times with them and always found them polite, efficient & offering excellent holidays. I have 2 booked in the next 6 months. I have no hesitiation in recommending them.
11 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks Valerie — love that it was sorted from the car in minutes, that's exactly how it should feel. Rebecca will be chuffed to read this. Lovely to have you back with Riviera too; Springtime in the Netherlands on Oscar Wilde is a beautiful week, and the tulips in late April are something else. Anything you need between now and then, just shout — and enjoy the other one too.
Nothing was much too trouble
Nothing was much too trouble, every query was answered in good time and in a helpful way.
11 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks Simon — really kind of you. Rebecca will be pleased to hear it; that "nothing's too much trouble" approach is exactly what we ask of the team. Rivers & Castles with AmaWaterways is a beautiful itinerary, and August's a lovely time to do it. Anything you need between now and then, we're here.
very good service
Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as well.
15 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks Roger — glad we could get back to you quickly and find a good alternative when the first option filled up. Rebecca's brilliant at that side of things, and she'll be pleased to read this. European Gems with Travelmarvel is a cracking 14 nights — you've got a lot to look forward to in July. Anything you need before you go, just shout.
Excellent service from Cruise Travel Agency
After linking with your REP/ Carley, she took a lot of time and effort to explain our Riviera Cruise in response to the many questions we had. This required a lot of information for her to obtain and feed back to us, which made us happy to book the holiday. So a big thanks to Carley from us. From this, it is hoped we are in good hands to experience a great holiday cruise. Lynda King
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks Lynda — really appreciate you taking the time. Carley will be delighted to read this; she does take pride in getting every question answered properly, however many there are. The Blue Danube on the MS Riviera Radiance is a brilliant choice, and you and Martyn are in for a treat in July. Anything else you need before the 24th, you know where we are.
We have used Crui.se before
We have used Crui.se before, and as before, Rachel dealt with our enquiry quickly, efficiently and friendly , such that we were able to book the cruise we wanted very quickly and easily
8 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks so much, Peter — lovely to have you back with us, and great to hear Rachel looked after you again. She'll be chuffed to read this. Wishing you a fantastic cruise in July, and we're here whenever you need us in the run-up.
Excellent value for money
Excellent value for money. I found this company very easy to deal with and they were very helpful with our booking.
7 maja 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks Dawn — really kind of you to say. We're so glad the booking process was smooth, and chuffed to have you with us for Magnificent Europe in July. Budapest to Amsterdam is a wonderful way to see the heart of Europe, and the weather should be properly on your side.
Anything you need between now and embarkation, just shout. Have a wonderful cruise.
Our contact person was Rebecca and she…
Our contact person was Rebecca and she was exemplary in her manner, level of helpfulness and patience with providing answers to our many questions. We needed to link our booking to one already made by our friends and to check the suitability of the different excursions on offer. Both objectives were convincingly achieved and Rebecca made the whole booking process a really positive experience.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks for your review, Nicholas. We're happy that Rebecca was able to help you link up with your friends. We hope you have an amazing time on your Rhone cruise in September. We're here if you have any further questions but will be in touch sooner to your departure date. Have a great Bank Holiday Monday.
Excellent booking experience
Excellent booking experience, very helpful. All went very smoothly
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks, Helen. A very clever choice booking the Magnificent Europe at that price. 14 nights and tonnes of beautiful Capitals. Hopefully the weather should be good that time of year as well. Thanks a million.
Never used this company before,but just…
Never used this company before,but just booked a River cruise for Next year for my big birthday with my sister and can't fault the service and information given on booking,so far so good, Very helpful and friendly staff, looking forward to going now, can't wait
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks for your review, Julie. 21 again we assume? We're excited to wave you off on your Blue Danube cruise with Riviera Travel next year for your big birthday. You'll both have an amazing time we're sure. In the meantime if you have any questions or special requests we're always here. All the best.
First time using this service and very…
First time using this service and very impressed. Friendly, professional service. Went the extra mile to see if we could get the same cruise at a cheaper rate. Saved over £500 by going a week later.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Great news, Neil. We're glad we could get you a good deal on your Rhine cruise with Riviera Travel. The Rhine Cruise to Switzerland is one of our best sellers and we're sure you'll have a great time. Have a great Bank Holiday weekend ahead. All the best.
The best got even better with Crui.se
Having had two previous cruises with Uniworld, we thought that it would be difficult to improve on those fantastic trips. However, following a recommendation we booked our third Uniworld cruise, The Nile and Splendours of Egypt through Crui.se and the experience was even better! Crui.se not only provided almost instant responses to our enquiries, they also got us a great price and even an upgrade to a Grand Suite. Based on this experience, we have already booked our next trip through Crui.se who are now our go to agency. Thank you ladies.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks for your review, Dave. Sounds like you had a wonderful time on your Uniworld cruise. Roll on December and your Ganges cruise. We can't wait to hear about how you get on. P.S Rachel has done this one so be sure to pester her with your questions. Have a great weekend ahead.
Our Danube river cruise
We recently booked our first ever river cruise through Rebecca. In our first enquiry she was able to offer us a small discount as well as additional cruise information. On the second call with Rebecca we completed the booking using the cabin information she had given us. She was helpful and thoughtful.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Hi Bill,
Thanks a million for taking the time to share this - I’ll make sure Rebecca sees it. She’s brilliant at making that first river cruise feel simple, so glad she looked after you.
The Blue Danube in September is a cracking choice, won’t be long coming round at all. We’ll be in touch a bit closer to the time with everything you need.
All the best.
We booked a cruise and we booked again with Crui.se
We had a cruise booked in October 2025, which we were forced to cancel. We just re-booked the same cruise for April, 2027. Crui.se are an amazing agency. I worked with Rachel and Rebecca, two of the most experienced agents and two of the best! They fought for the most competitve all-inclusive fares, they communicate promptly, making the whole experience, a pleasure from beginning to end.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Crui.se
Thanks for your great review, Steve. We're happy we were able to help with your April 2027 cruise with Riviera Travel. The Blue Danube is our most popular itinerary and customers usually love it. Rachel and Rebecca are on hand to answer any further questions you may have, In the meantime have a great rest of the week. All the best
The best cruise we have been on
The best cruise we have been on. Excellent catering, several interesting local wines, good excursions, entrance to several 'not usually open to public' visits, knowledgeable guides, friendly staff.
8 września 2025
Opinia niezależna
Odpowiedź od Crui.se
Hey Peter. We do love a 5 star review here at Crui.se but unfortunately we can't take the credit for your 'best cruise'. We're a cruise travel agent, not an operator. Maybe you meant to leave a review on a cruise lines profile? All the best.
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