Excelente experiência com esta empresa de Car Rental. Excelentes instalações e uma frota automóvel muito recente e em excelente estado. Atendimento muito bom e rápido, tanto no check in, como no ch... Zobacz więcej
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Quero realçar na positiva, o profissionalismo do sr. Que recebeu a viatura, bem como, do sr. Motorista que nos transportou ao aeroporto, dois funcionários de nacionalidade brasileira, ótimos profiss... Zobacz więcej
unseriös !!! obwohl alles schon im voraus gebucht und bezahlt war, mussten wir neuen Vertrag zu deutlich erhöhten Konditionen abschließen sonst hätten wir mit unseren Koffern ohne Auto dar gestanden.... Zobacz więcej
Very easy check in and out process, they helped clarify what we needed to do for a parking ticket as well. Very helpful compared to most other car rental companies.
Informacje dotyczące firmy
Napisane przez firmę
We are a car rental company based in Lisbon, near to the Airport. CRC is dedicated to the Leisure and Corporate business areas, distinguishes itself by providing a high quality service and by having a diversified fleet in permanent renewal. A fleet characterized by economic, compact, SUV, luxury, minibus, convertible vehicles, among other categories. Focused on Customer Satisfaction, we have an experienced and dynamic team that will always seek to exceed the expectations of each Customer.
Dane kontaktowe
Avenida Severiano Falcão, Nº 10, 2685-378, Prior Velho, Portugalia
- +351 910 628 505
- info@crcrental.pt
- crcrental.pt
4,0
Dobra
290 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 47% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CRC - Car Rental Company
Obrigado pelo seu comentário.
É ótimo saber que o serviço foi claro, rápido e correspondeu às suas expectativas.
A CRC – Car Rental Company está disponível em www.crcrental.pt ou através de reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência.
worst company in lisbon.
worst company in lisbon.
Absolutely unacceptable experience. After more than 3 years as a customer and over 20 rentals, this is how I get treated.
I was charged €400 for a “damage” underneath the car, something that is practically impossible to see during pickup unless you get on the ground and inspect the vehicle in detail. Even worse, they provided no clear evidence that this damage wasn’t already there before my rental. Staff is paid on commission to make clients get their overpriced insurance and commission when finding damages when there is no insurance.
they do whatever they can to get that commission and will find damage that is not even real or was already there.
What shocked me the most was the attitude of the staff. The person handling my case was aggressive, unprofessional, and even mocking at times. Instead of helping or explaining the situation, they made me feel like I was being taken advantage of. Completely disrespectful.
I’ve rented with many companies, and CRC is by far the worst in terms of transparency, customer care, and professionalism. Being treated like this after years of loyalty is honestly shocking.
I couldn’t find any direct contact for a manager, to raise this complain with their staff.
Dont rent here.
Check every inch of the vehicle (including underneath), take videos, and don’t expect fair treatment if something goes wrong.
I would strongly advise avoiding CRC Lisbon.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
We’re truly sorry to read about your disappointment, especially after such a long relationship with us.
At this stage, our Customer Service team has already shared the internal review, along with the CRC rental file containing photos of the damage identified. We regret that this full context was not included in the earlier email, as your request at the time was limited to the damage report only.
Please rest assured that if the final repair cost is lower than the amount initially charged, any difference will be refunded immediately.
If you wish to discuss this further, the team at CRC – Car Rental Company remains available via www.crcrental.pt or reservas@crcrental.pt.
We do hope there may still be an opportunity to regain your trust in the future.
Odpowiedź od CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that you experienced great service, with an easy booking process and a smooth return.
Should you plan another trip, the team at CRC – Car Rental Company will be happy to assist via www.crcrental.pt or reservas@crcrental.pt.
great staff and great cars!
easy check in and check out, nice staff, great car condition
19 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for your positive feedback.
We’re pleased to know you found the check‑in and check‑out process easy, enjoyed the friendliness of our team, and were happy with the condition of the vehicle.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We look forward to welcoming you back again in the future.
Patricia helped us at a Great and nice…
Patricia helped us at a Great and nice way! Lovely lady.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for your lovely feedback.
It’s great to hear that Patricia supported you so well - we’ll be sure to pass on your kind words to her.
Please feel free to contact CRC – Car Rental Company anytime via www.crcrental.pt or reservas@crcrental.pt.
We look forward to assisting you again on a future rental.
Excellent service
Excellent service at. pickup and dropoff, quality vehicle with no problems. Jason Santos was extremely helpful and efficient when I dropped off
19 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for sharing your experience.
We’re glad to know you enjoyed a smooth pick‑up and drop‑off process, a quality vehicle with no issues, and helpful, efficient assistance from our team - your kind words about Jason Santos will certainly be passed on to him.
You can always reach CRC – Car Rental Company via www.crcrental.pt or reservas@crcrental.pt should you need any further assistance.
We hope to welcome you back again on a future rental.
Odpowiedź od CRC - Car Rental Company
Thank you very much for your positive feedback.
We’re pleased to hear that you found our service professional, clear and fast.
At CRC – Car Rental Company, we remain available via www.crcrental.pt or reservas@crcrental.pt should you need any further assistance.
We hope to welcome you back again in the future.
Odpowiedź od CRC - Car Rental Company
Thank you very much for your 5‑star rating.
We’re pleased to know you had a perfect experience with us.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We hope to welcome you back again very soon.
Odpowiedź od CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that our colleague at the meeting point was helpful and made your experience smoother.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We’d be happy to assist you again on a future rental.
Odpowiedź od CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that Patricia was very helpful and provided you with a good experience.
At CRC – Car Rental Company, we remain available via www.crcrental.pt or reservas@crcrental.pt.
We hope to assist you again on a future rental.
Great experience
Excelente Experiência, Muito bom atendimento . Um pouco caro
18 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Muito obrigado por partilhar a sua experiência.
Ficamos satisfeitos por saber que teve um excelente atendimento e uma boa experiência connosco. Relativamente ao valor, trabalhamos diariamente para garantir a melhor relação qualidade‑preço, mantendo elevados padrões de serviço e viaturas em ótimas condições.
Esperamos ter estado à altura das suas expectativas.
A CRC – Car Rental Company está sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
Rápidos e eficazes simpaticos serviço…
Rápidos e eficazes simpaticos serviço impecável
18 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Muito obrigado pelo seu feedback.
Ficamos muito satisfeitos por saber que encontrou em nós um serviço rápido, eficaz e um atendimento simpático e impecável.
A CRC - Car Rental Company permanece sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
Great service from Jason Santos
Great service from Jason Santos. Third time renting from you guys and always very happy wihh the staff, the conditions of the cars is always great ad will recommend and rent again soon.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for your kind words and for choosing us once again.
We’re delighted to know this is your third time renting with us and that you’ve been consistently happy with both our team and the condition of our vehicles. We’ll be sure to pass your compliments on to Jason Santos - he’ll be very pleased to hear this.
At CRC - Car Rental Company, we remain at your disposal via www.crcrental.pt or reservas@crcrental.pt.
We truly appreciate your recommendation and look forward to welcoming you back again very soon.
Jason santos did a short and sweet but…
Jason santos did a short and sweet but very professional check-out. For a family with kids travelling very appreciated.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for taking the time to share your experience.
We’re delighted to hear that Jason Santos provided a short, efficient, and professional check‑out. We understand how important this is, especially when travelling as a family, and we’re very pleased it made your journey easier.
Should you need us again, CRC – Car Rental Company is always available via www.crcrental.pt or reservas@crcrental.pt.
We would be delighted to welcome you and your family back on a future rental.
Jason was very helpful to me
Jason was very helpful to me, thank you
17 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Thank you very much for your kind feedback.
We’re delighted to know that Jason was helpful and made a positive difference to your experience.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We hope to have the pleasure of welcoming you back again soon.
Segunda vez a alugar com a CRC
Segunda vez a alugar com a CRC. Sempre tudo bem. A reserva, o atendimento presencial e telefónico muito bom. Adorei o carro.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Muito obrigado pela sua preferência e por partilhar a sua experiência.
É com enorme satisfação que sabemos que, pela segunda vez, correu tudo bem, desde a reserva ao atendimento presencial e telefónico, e que ficou satisfeito com a viatura.
A equipa da CRC – Car Rental Company permanece sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
Bom veículo e fantástico staff
Bom veículo e fantástico staff especialmente o rapaz da entrega do veiculo Jason
16 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Caro João Condesso, muito obrigado pelo seu excelente feedback.
Ficamos muito satisfeitos por saber que apreciou a viatura e, em especial, o atendimento da nossa equipa - transmitiremos o seu elogio ao Jason, que certamente ficará muito satisfeito.
A CRC – Car Rental Company está sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
All excellent.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Caro Márcio Leite, muito obrigado pelo seu comentário!
Ficamos muito satisfeitos por saber que teve uma excelente experiência.
Esperamos voltar a contar com a sua preferência. Até breve!
Friendly and helpful
Very fast drop off service. Vasco Santos was friendly and helpful, we forgot to fill up with petrol but he made it a simple process to deduct the cost. Shuttle service to airport very good too.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od CRC - Car Rental Company
Dear Ben McGawley, thank you for your great feedback.
We’re delighted to hear the drop-off was quick and that Vasco Santos was friendly and helpful.
It’s also great to know the shuttle service went smoothly. We hope to welcome you again soon.
Our goal is our customers' satisfaction. Thank you for sharing your experience with future customers!
Odpowiedź od CRC - Car Rental Company
Thank you, Paulo Serrano! We’re delighted to know you had a very good experience with CRC Car Rental Company.
We hope we can continue to count on your preference and trust.
For your next booking, visit us at www.crcrental.pt, or send us an email to reservas@crcrental.pt
We are at your disposal!
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