Courthouse Interiors Recenzje 

1364
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My experience with this company has been nothing short of excellent. I ordered a cushion cover a couple of days ago and it has already arrived. They have an amazing selection of products and the fact... Zobacz więcej

Oceniono na 5 z 5

It's such a jolly little table. The team at Courthouse have, as always, been exrtemely helpful and we will continue to go to them for innovative and well made design. Nicholas

Oceniono na 1 z 5

The product was not of great quality, rolls were really thin. I returned but are out $185 in shipping fees. It just sucks that I bought wallpaper online and wish I hadn't. Still waiting on our shipmen... Zobacz więcej

Oceniono na 5 z 5

I have bought few items from Courthouse in last few months and I am absolutely delighted with quality and communication. Absolutely amazing products and very friendly, honest staff. Love this place as... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Butik
  3. Sklep z zasłonami
  4. Sklep z dywanikami
  5. Sklep z tapetami

Napisane przez firmę

Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 92% z negatywnych recenzji

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4,4

Wszystkie recenzje

(1364)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
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Oceniono na 1 z 5

All I want is the item I ordered in June.

I ordered an item back on the 19th June.
I contacted them when I had no heard anything and I was repeatedly told they were chasing their suppliers.

I checked the item on their website after this to find out they were not expecting a shipment in until 17th August; I had to contact them again for them to finally tell me this. They made no effort to keep me informed.

I recontacted them again last week 14/08 to ask if they are still expecting this item in on 19/08. I am yet to receive a response or the item.

I personally would avoid this company. My experience of their customer service is shambolic. This company has my money and I do not have the item I paid for.
I'm hoping this review means I finally get a response.

Update on 26/08
After I left this review, I finally received a response.
Now I have triple checked the confirmation email for the order I received in June and there is absolutely no mention of this item being on pre-order. If this was indeed the case, it is just another example of the poor communication and service.

I have finally received a refund two months after placing the order.
I wanted to support a smaller, family run business. I have now ordered the item from Next, who delivered the item within 2 days.

20 sierpnia 2025
Opinia niezależna
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Dear Katherine,

We are very sorry for the delay and completely understand your frustration. This was entirely our fault, and we should have kept you far better informed throughout the process.

The item you ordered is part of our new Courthouse Interiors furniture range, which we had manufactured especially for us. Unfortunately, the entire shipment of these new lights was severely delayed reaching us. Initially, we sold these pieces as a pre-sale to launch the range, but had we known the delay would be so long, we would have postponed the launch until the stock had physically arrived.

We sincerely apologise for the inconvenience this has caused you.

This experience does not reflect the level of service we strive to provide, and we are taking steps to ensure situations like this are handled more transparently in future.

Warm regards,

The Courthouse Interiors Team X

Oceniono na 5 z 5

Efficient and speedy cancellation of order

Due to flood damage, I thought I had run out of replacement wallpaper and ordered 1 roll of Zoffany wallpaper from Courthouse Interiors. I then discovered that I had a roll of the replacement wallpaper and had to cancel the order. Courthouse Interiors dealt with my cancellation quickly and professionally. Communication was excellent. I would certainly use this company again.

13 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scam

Scam! Paid £40 for an express order for overseas delivery, meant to arrive by air in 2-3 days. The wall paper I ordered has not been send out after a week. The tracking number provided is fake (no sign on it’s journey), they lied about delivery status, stock info and they even lied about the order date when I contacted them. I asked to refund the express shipping fees as it is not express anymore and they asked if I want to send the package in economy which will take 14 days (after a week of waiting) or cancel the order! Totally irresponsible seller, waste my time! They just have zero appetite for customer service, they just went ahead to cancel the order when I confronted them! They blocked me on social media afterwards. Very low level. Watch out this small, irresponsible and no liability seller, never ever again! Just go and buy direct.

The tracking they provided after 7 days of purchase order.

13 sierpnia 2025
Opinia niezależna
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Dear Sarita,

We’re sorry to hear about your disappointment. Your order was placed on a Friday evening after our working hours. As DHL does not collect from us on Saturdays or Sundays, it was packed and ready to ship the following Monday, which is the first available dispatch day.

While we made every effort to fulfil your order promptly, we cannot tolerate verbal abuse towards our team. Unfortunately, in this instance, we felt it was best to cancel and refund the order in full, as we did not believe we should continue the transaction under those circumstances.

We always aim to provide a high level of service to our customers and regret that this experience did not meet your expectations.

Oceniono na 5 z 5

Fast Shipping from UK to US & Great Service

I had a fantastic experience ordering wallpaper from this company in the UK to the US. From the moment I placed my order, everything was smooth—great communication, prompt updates, and incredibly fast shipping. I received my wallpaper within just a few days, and I absolutely love it! Highly recommend.

25 lipca 2025
Oceniono na 5 z 5

Designer wallpaper arrived quickly!…

I found a wallpaper that I adored but when I ordered it from a store here in the states, I was told it had been discontinued! I was so upset! I got on Google and found it at CourtHouse! I was worried as it was going to be shipped to a tiny town in NewMexico and was afraid it would never get here. A few issues with the delivery company but quickly resolved, I received my paper yesterday! The staff at CourtHouse were very helpful! Definitely recommend them.

24 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service and a source for our hard-to-find wallpaper

After seeing the perfect wallpaper for our home renovation project and being told by a local retailer that it had been discontinued, I did an internet search on the product. I was delighted to find that Courthouse Interiors did indeed have the paper in stock, and within a very short time after placing the order I was happily hanging our gorgeous paper. Their customer service was so prompt and helpful, and I am grateful to have found this wonderful company.

26 czerwca 2025
Oceniono na 1 z 5

Really disappointed

Really disappointed. I searched high and low for this particular wallpaper. Added to my cart online and purchased 3 rolls. A week later, my wallpaper hasnt arrived, so I take it upon myself to reach out asking where my order is. Today I receive an email saying sorry it’s out of stock choose another. Now the email was very polite but I’m absolutely gutted. And why did it take me the customer trying to track my parcel down to get an update. Really really disappointed with courthouse, they clearly don’t keep their website up to date. Especially as I’ve already purchased cushions to match the new colour scheme of the paper.

8 lipca 2025
Opinia niezależna
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Hi Charlotte,

We're very sorry to hear about your experience and completely understand your disappointment.

Unfortunately, the wallpaper colourway you originally selected had recently been discontinued by Zoffany the supplier. While we do our best to keep our website as accurate and up to date as possible, occasionally discontinued items slip through the net—and for that, we sincerely apologise.

That said, we’re pleased we were able to find a very similar alternative in the same design, which you’ve kindly chosen to go ahead with. We hope this version works beautifully in your space and complements the rest of your scheme.

Thank you for your patience, and we're truly sorry again for any inconvenience caused.

Best regards,
The Courthouse Interiors Team

Oceniono na 5 z 5

Excellent customer care

Excellent customer care. Super responsive and on top of things. Item was available and was shipped right away. It arrived to London the following day!

23 czerwca 2025
Oceniono na 5 z 5

I was a bit hesitant to order over…

I was a bit hesitant to order over seas, but I really wanted that wallpaper! With a few sna-foos in shipping updates from the shippers this wonderful company dove in and sent me updates on their own. Beyond amazing customer service! Thank you so much!

5 czerwca 2025
Oceniono na 5 z 5

Excellent customer service

Excellent customer service! Needed a Qeeboo rabbit chair for a hot weekend at very short notice. Courthouse replied quickly to my emails & helped advise on colour. The chair was delivered the next day as promised. Would definitely recommend. X

18 czerwca 2025
Opinia niezależna

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