Courthouse Interiors Recenzje 

1364
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My experience with this company has been nothing short of excellent. I ordered a cushion cover a couple of days ago and it has already arrived. They have an amazing selection of products and the fact... Zobacz więcej

Oceniono na 5 z 5

It's such a jolly little table. The team at Courthouse have, as always, been exrtemely helpful and we will continue to go to them for innovative and well made design. Nicholas

Oceniono na 1 z 5

The product was not of great quality, rolls were really thin. I returned but are out $185 in shipping fees. It just sucks that I bought wallpaper online and wish I hadn't. Still waiting on our shipmen... Zobacz więcej

Oceniono na 5 z 5

I have bought few items from Courthouse in last few months and I am absolutely delighted with quality and communication. Absolutely amazing products and very friendly, honest staff. Love this place as... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Butik
  3. Sklep z zasłonami
  4. Sklep z dywanikami
  5. Sklep z tapetami

Napisane przez firmę

Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 92% z negatywnych recenzji

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4,4

Wszystkie recenzje

(1364)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
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Oceniono na 5 z 5

Superb customer service

I ordered some expensive fabric online. I had found it difficult to order the particular fabric by the metre without also having it made up so was pleased to find this company. I then had problems with delivery due to the courier company not recognising our address. The customer service team has to be the best I have ever dealt with - very responsive and personal - and they got me my fabric on time!

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Star customer service

Amazing selection of high end products, just made a purchase and needed some clarification about the product and the instant customer service even on a Sunday was of par excellence, super helpful and personable. I will be shopping again very soon.

16 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Such speedy service!

Such speedy service, my rug travelled literally across the world and arrived in less than a week in perfect condition. Great to know I can access brands from the UK that we don’t have in Australia, and not worry about crazy delivery times or over the top fees. I’ll be back!

26 października 2025
Oceniono na 4 z 5

I liked my purchase. It is good company

Overall, it was a very good experience. Courthouse clearly values its customers and takes pride in the service it provides. I liked the product, and its price was reasonable — something I really appreciate.
Moreover, I had the chance to see that they offer good communication and responsive online support, which made the process even smoother.
The only issue was with the delivery handled by DPD. Unfortunately, the drivers seemed unwilling to carry slightly heavier parcels to the flat, often looking for ways to avoid the task rather than completing the delivery properly.
I hope Courthouse considers partnering with a more reliable delivery provider in the future to ensure their excellent service is matched by an equally dependable delivery experience.

28 września 2025
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Dear Victoria,

Thank you so much for your review, and we’re really sorry to hear about your delivery experience.

Please accept our apologies on behalf of DPD for not delivering your parcel directly to your door. This certainly isn’t the level of service we pay for — especially as we cover all UK delivery costs ourselves and don’t charge our customers for shipping.

We’ll raise this with our account manager right away to ensure it’s properly reviewed.

Oceniono na 5 z 5

Outstanding service

Brilliant family company- they actually care about customers and answer emails telephone calls and messages online. Many items are in stock and so you don’t have to wait for 5, 7, 8, or 10 weeks for them to actually be supplied. Have used this company before and can highly recommend them. Fantastic selection of brands and designers but most importantly are customer focused- which is a rare thing these days. 5 star service and while I haven’t visited their showroom yet, it looks absolutely amazing and inspiring. If you’re looking for that particular sort of different or unusual, then this is definitely the company for you!

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

Unbelievable service

Unbelievable service. Needed wallpaper next day. WhatsApp communication was instant and fab. Very helpful. Ordered 12pm and there for 10.30am!! Super efficient invoicing also. Super helpful with recommendations for wallpaper paste and suppliers too. Thank you!!

14 października 2025
Opinia niezależna
Oceniono na 2 z 5

Still waiting for a refund, 3 weeks later! NOW RESOLVED

THIS HAS NOW BEEN RESOLVED HOWEVER IT REQUIRED FOR ME TO CHASE IT VIA EMAIL & PHONE CALLS TO GET IT SORTED. AS I SAID TO THE OWNER, THIS SHOULD OF BEEN A PRIORITY + IF THE ISSUE LIES WITH THE COMPANY THEN A REFUND SHOULD BE IMMEDIATE.
I ordered a £250 light 3 weeks ago. I was sent an email saying the product was not in stock and had been discontinued. They offered me the option to use money towards other products in their online store or a refund. I requested a refund.
Three weeks later I still hadn't received the refund so I chased it up this morning with an email. This afternoon I still hadn't heard back so I called them. They said they would need to speak to the owner to sort it out. Several hours later I still haven't heard back from them nor have I received my refund. I called again but it went to voice message.
I am appalled at the lack of service and the fact they seem to think it's acceptable to keek my money plus they sold an item that wasn't in stock/available.
Courthouse Interiors sort this out ASAP or I'll have no choice but to report you to Consumer Trading Standards.

10 października 2025
Opinia niezależna
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Hi Susana,

We’re truly sorry for your experience and completely understand your frustration. We can confirm your refund was processed last week, and depending on your payment method, it can take 5–7 working days to appear in your account. (PayPal refunds are usually instant.)

Your order was placed on 19th September, and as soon as we were informed by Fatboy that the product had been discontinued, we contacted you (on 24th September) and offered both an alternative and a full refund. When you chose the refund option, we began the process straight away.

As a small family-run business, we do our best to respond promptly — we’ve replied to all emails within 24 hours — but occasionally, if we’re out making deliveries, we may not be able to take calls immediately.

We’ve also reached out privately to share proof of refund and would love to discuss this further to make things right.

Oceniono na 5 z 5

The place to go for your wallpaper

The place to go for your wallpaper! We're renovating our 1929 villa in Copenhagen and needed wallpaper for a guest bathroom. Courthouse Interiors ensured swift production (they even speeded it up to deliver ahead of time to support us as we were running late). They delivered beautiful wallpaper, exactly as agreed and even at a fair price. Very friendly and attentive team. We'll definitely come back for future needs and can warmly recommend this place. Exceptional customer experiences don't grow on trees - but with Courthouse it just seems to be how they do business. Thumbs up!

6 października 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic Company

I have bought few pieces from Courthouse recently and I am absolutely delighted not only with quality of products but also with fantastic customer service I have received from Courthouse. Kept me updated on availability of items, quality and delivery of products. Definitely buy with confidence and get yourself amazing unique pieces for your home. Thanks Courthouse!

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

felt genuinely looked after

i ordered a beautiful piece from courthouse at a really fair price. the order ran behind at first because the factory was shut, but the way courthouse handled it made all the difference — they were so kind, communicative, and responsive that i felt safe and reassured about my order the whole way through.

when it ran a little longer due to dpd delays, they were just as proactive: chasing it, starting investigations, and most importantly keeping me updated at every turn. they even explained what would happen if the item couldn’t be found, which really put me at ease.

in the end, my order did arrive — it’s wonderful, but honestly, the experience of working with courthouse was just as wonderful. it felt so personal. bigger companies have left me on read for weeks in similar situations, but here i felt genuinely looked after.

they’re amazing to work with and talk to, their products are great, and they made what could have been a stressful situation feel totally manageable. couldn’t recommend them more.

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

Still waiting for second part of…

Still waiting for second part of delivery - no updates

29 sierpnia 2025
Logo Courthouse Interiors

Odpowiedź od Courthouse Interiors

Hi Paul,

I can confirm the rest of your order has now shipped. You should already have received your tracking information—if it hasn’t come through, please let us know and we’ll resend it right away.

Thank you for your patience, and if there’s anything else you need, we’re here to help.

Best regards,
The Courthouse Team ✨

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