I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fanta... Zobacz więcej
I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are... Zobacz więcej
Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Dane kontaktowe
20-22 Wenlock Road, N1 7GU, Islington, Zjednoczone Królestwo
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent communications and support
Excellent communications and support. Quick order processing and dispatch. Will purchase again in the future
Ordered a wine fridge on the Monday
Ordered a wine fridge on the Monday, delivered by Thursday with a free bottle of Bolinger champagne too. Vestfrost looks good, delivery team were helpful but arrived a few minutes later than the call they left. Looking forward to using it.
Delivery not completed timeously
After receipt of my complaint that delivery had not occurred within the timeline advertised, I was immediately contacted by Coolersomm in order to address the issue with their delivery agent.

Odpowiedź od Coolersomm
Best priced wine selection and a quick…
Best priced wine selection and a quick delivery service. We've ordered four times including a wine fridge, glasses, corkscrew and now wine and never been disappointed.
Fantastic experience from ordering to delivery
Good product- what we wanted at a more affordable price point than many places I looked at. Looks fantastic and has all the features we wanted. Great communication from the company about delivery. Fast delivery by a very courteous duo who brought the fridge to the room I wanted and removed all packaging from property without any prompting. Highly recommend.
Good communication from the start as…
Good communication from the start as hadn’t noticed fridge was on back order. Was told when it was due to arrive and kept updated as to final delivey. The £50 voucher to spend on wine is a very nice touch
Ordered two Swisscave fridges to be…
Ordered two Swisscave fridges to be delivered offshore. Nothing was too much trouble, expert help from Sarah and Emily who helped with extra shelves and advice on maintenance whilst abroad with the units.
Good advice on cooler choice and…
Good advice on cooler choice and organisation of delivery, which was undertaken without fuss and by two very accommodating and polite gentlemen
A paradigm shift
Constantly updated status reports from the moment of purchase to the time of delivery in addition to direct topical communication from the Company’s Managing Director. A paradigm shift in customer service to a level I have not witnessed in 40 years of retailing.
Brian Moran
Very good price for two Riedel…
Very good price for two Riedel Bordeaux-type wine glasses. Arrived quickly and was excellently packed to avoid damage. Would buy again.
Great service at a fantastic price…
Great service at a fantastic price 👍🏽. Will use again
Faultless service from Emily and Sarah…
Faultless service from Emily and Sarah on our new wine fridges and interesting recommendations to fill our fridge too. we opted for a Vestfrost which arrived the next day and looks nice in our study. Thanks for a pain-free experience
Slight mishap, but sorted very quickly
There was an issue with the model number of the wine cooler delivered, but everything was sorted within 2 days, where the old one was taken away and replaced with correct one.
No hassle, professional and friendly staff.
Would definitely recommend them.
I’m based in the UK and my experience was in the UK btw.
Prompt & helpful service.
Wine fridge order started off badly but...
I ordered a wine fridge from the Coolersomm website however was told that the 2 showing available had sold out as I was ordering and that I would have to wait for new stock to arrive. I was offered a different option but it was the wrong size so opted to wait.
The customer service received was excellent - the fridge was delivered well before Christmas and New Year and there was also the bonus of a voucher for wine (which also arrived in time). Thank you Sarah for sorting everything.
Great service and value
Great service and value. Excellent communication, Sarah responded quickly to online chats and emails
Great communication and support
Great communication before and after delivery. Even messaged to check all was well. Also contacted the manufacturer to answer a query. Fab service..
Good all round service
Good communications, delivered on time and very helpful delivery team.
Great product and outstanding customer…
Great product and outstanding customer service. Thanks to Sarah for all her help.
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