On 18th September, Order UK59016, I ordered a pair of slip on trainers after receiving a different pair a few weeks before as a gift which were so comfortable. I couldn’t believe that they were delive... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My new Cole Haan ( Gran Series Running Shoe ) are Classy and Sassy with a confident look about them, lively and bold. With the Innovative look they are a Stand Out Design Classic
I have been buying Cole Haan shoes for a while now, the trainers that look like dress shoes are great for work where you are walking around all day. The good quality means they wear out rather than... Zobacz więcej
Reakcja na opinię
Comfiest smart shoes I have owned. Cole Haan really knows how to find a balance between aesthetics and comfort. I never thought flyknit trainers could look so smart when paired with chinos and a forma... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Dane kontaktowe
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , Zjednoczone Królestwo
- contact@colehaan.co.uk
- colehaan.co.uk
4,6
Doskonała
705 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shoes came really quickly
Shoes came really quickly. We’re good to go straight out of the box. Really good quality. Excellent all round.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hello Rob,
Many thanks for sharing your feedback. We're delighted to hear that you were so pleased with your experience and that your new shoes were ready to wear straight out of the box. It's fantastic to know you've been impressed with Cole Haan!
We hope you get plenty of wear out of your new shoes and look forward to welcoming you back again.
Many thanks,
The Cole Haan UK Team
Comfortable smart and excellent quality…
Comfortable smart and excellent quality shoes
4 lipca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hello Amit,
Thank you for sharing your feedback. We're so pleased to hear you're happy with your new shoes and that you've had such a positive experience with them.
We hope to welcome you back again soon.
All the best,
The Cole Haan UK Team
This is an exceptional company with…
This is an exceptional company with outstanding products and service to match. Ordered at 6pm, wearing them by lunchtime the following day, have now bought 5 pairs!!
26 czerwca 2026
Odpowiedź od Cole Haan UK
Hello Simon,
Thank you so much for taking the time to share your feedback. Five pairs is fantastic! We're incredibly grateful for your continued support and it's wonderful to know that you've had such a consistently positive experience with us.
We hope there are plenty more pairs to come!
Many thanks,
The Cole Haan UK Team
7 pairs and counting!
I am now onto my 7th pair of Cole Haan shoes. All styles have been high quality and comfortable, whether heels, trainers or sandals, I know I'll be in safe hands (or feet I guess!).
My most recent purchase were the Rexanna black sandals which I will be living in for the rest of the summer. They are incredibly comfortable and beautifully stylish; I particularly like the thick straps as they keep my feet secure without having to be tight.
The customer service team are friendly and efficient, with Bobby kindly helping with returns in previous orders. He is clearly knowledgeable and has been wonderful for recommending sizes with specific styles as I am often between two.
I check the website regularly for new styles to add to my outfits, especially with next day delivery as standard. My first pair of one and a half years are still going strong! I would recommend Cole Haan as a reliable brand for any occasion.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hello Emily,
Thank you so much for taking the time to share such a wonderful and thoughtful review. Seven pairs is incredible and we're truly grateful for your continued support of Cole Haan!
It's particularly lovely to hear that you've found us to be a brand you can rely on time and time again. We're so pleased that your latest pair has made such a great impression and that you've had consistently positive experiences with both our products and our customer service.
We really appreciate your kind words about our team too. It's wonderful to know that you've felt well looked after whenever you've needed us.
Thank you again for choosing Cole Haan and for your recommendation. We hope you continue to find plenty of styles to add to your collection!
Many thanks and all the very best,
The Cole Haan UK Team
the experience was wonderful
the experience was wonderful, very simple even i wrote wrong the address, i address the situation to he Cole Haan team and i get a quickly answer by far, i recommend everyone to use this way to buy the Cole H, the best comfortable shoes i have experienced,
25 czerwca 2026
Odpowiedź od Cole Haan UK
Hello there,
Thank you for taking the time to share your feedback. We're so happy to hear that we were able to help resolve the address issue quickly and make the whole experience a smooth one. We really appreciate your recommendation and your kind words about Cole Haan!
We hope to welcome you back again soon.
Many thanks,
The Cole Haan UK Team
The delivery was so fast and product is…
The delivery was so fast and product is great !
25 czerwca 2026
Odpowiedź od Cole Haan UK
Hello Calum,
Thanks for sharing your feedback. We're delighted to hear that you were pleased with your order and that everything reached you so quickly.
We hope to welcome you back again soon!
All the best,
The Cole Haan UK Team
Great choice of footwear
Great choice of footwear, excellent quality and rapid delivery
25 czerwca 2026
Odpowiedź od Cole Haan UK
Hello Jason,
Many thanks for sharing your feedback. We're so pleased to hear that you've had such a positive experience with your order. We really appreciate you choosing Cole Haan!
We hope to see you online again soon.
Many thanks,
The Cole Haan UK Team
Excellent quality shoes
Excellent quality shoes. Only suggestion I have is they should offer a free delivery on orders more than 100 GBP.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Ram,
Thank you for taking the time to leave us a review.
We're delighted to hear you're enjoying the quality of your shoes and your kind words have certainly made our day.
Thank you as well for sharing your thoughts on our delivery charges. We offer next-day delivery as standard and we're proud to provide a fast and reliable service for our customers. That said, we really appreciate your feedback and we'll be sure to pass your comments on to the team for consideration.
Thanks again for your review and we look forward to seeing you online again soon.
Many thanks and all the best,
The Cole Haan UK Team
Cole Haan have been my go to shoe…
Cole Haan have been my go to shoe supplier here in the UK for around 15 years. They never let me down with style, quality and great service.
Would love it if there were UK stores one day but that's just a wish and ill continue to order through the UK distributor as the delivery service is great and whenever I'm in the USA on vacation.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi David,
Thank you for taking the time to leave us such a wonderful review.
Your support over the last 15 years truly means a lot to us and your kind words about our style, quality and service have absolutely made our day. We're delighted to hear that we've remained your go-to choice over the years.
Thank you as well for your comments about UK stores. We recently opened a shop-in-shop location at Brent Cross in London, though we're always excited about what the future may hold and we'll be sure to share any developments with our customers!
Thanks again for your continued support and we look forward to seeing you online again soon.
Many thanks,
The Cole Haan UK Team
i had a good service nice shoes and…
i had a good service nice shoes and fast delivery
WOULD YOU PLEASE CORRECT MY NAME TO CAMILLE KIWAN
Wadiha is my wife
18 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Camille,
Thank you for taking the time to leave us a review!
We're delighted to hear that you had a great experience with us. Your wonderful words about our shoes and fast delivery really do mean a lot to us!
Thanks again for your review and we look forward to seeing you online again soon.
Warm regards,
The Cole Haan UK Team
Cole Haan footwear
I have own 3 pairs of Cole Haan shoes and 1 pair of Cole Haan boots. They look amazing and are so comfortable to wear. The technology used in manufacturing the soles makes them really great to walk in.
My most recent purchase Original Grand wing tip Oxfords (order no UK55380) are great looking shoes that can be worn with a variety of looks.
21 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hiya Thomas,
Thank you for taking the time to leave us such a wonderful review, it means a lot.
We're delighted to hear that you've had such positive experiences with your footwear over the years. Your kind words about the comfort, style and technology behind our designs are truly appreciated!
It's fantastic to hear that your most recent purchase has been another great addition to your collection and that you're enjoying its versatility.
Thanks again for your feedback, we look forward to seeing you online again soon.
Many thanks and all the best,
The Cole Haan UK Team
Ordered two pairs and received them…
Ordered two pairs and received them within 25hrs, great service. The shoes are great and very comfortable. Great to wear as casual or smart usage. If your on your feet all day they will give you great support
16 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hello,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you had a great experience with both our delivery service and your new shoes. Your kind words have really brought a smile to our faces. It's wonderful to know that you're finding them comfortable, versatile and supportive throughout the day.
Thanks again for your review and we look forward to seeing you online again soon.
Warm regards,
The Cole Haan UK Team
Great shoes and great customer service!
14 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Adriano,
Thank you for taking the time to leave us a review.
We're delighted to hear that you've had such a positive experience with both our shoes and customer service. Your kind words really mean a lot to the team.
Thanks again for your review and we look forward to seeing you online again soon.
Many thanks,
The Cole Haan UK Team
Excellent product, excellent customer service
Bought two pair of mens shoes from them. They communicated with me and delivered the product when they said. No vat or duty due on either delievryx. Brilliant product. Excellent customer service. Will buy from them again.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hello,
Thank you for taking the time to leave us a review.
We're thrilled to hear that you had such a positive experience with us! It's great to know that our communication, delivery service and customer support all met your expectations. Your kind words about our products and service really mean a lot to the team.
Thanks again for your review and we can't wait to see you online again soon.
Many thanks and all the best,
The Cole Haan UK Team
Rapid delivery and a great shoe
Rapid delivery and a great shoe. Second pair I’ve bought. Very comfortable, durable and a great look.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Christian,
Thank you so much for taking the time to leave us a review.
We're delighted to hear that you've returned for a second pair and that you're continuing to enjoy the comfort, durability and style of our shoes. Your continued support really means a lot to us.
Thanks again, we look forward to seeing you online again soon!
Warm regards,
The Cole Haan UK Team
Love these sandals but wish they came…
Love these sandals but wish they came in half sizes.
I ordered a 7uk / too small, sent back - great customer service.
Order an 8 - a little big but I will get an extra hole to buckle tighter.
16 maja 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Rachel,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you love your new sandals and that you had a positive experience with our customer service team. Your kind words are greatly appreciated.
Thank you as well for sharing your feedback regarding sizing. We understand that finding the perfect fit is important and we appreciate your comments on half sizes. We'll be sure to pass your feedback on to the relevant team for consideration.
Thanks again for your review and we look forward to seeing you online again soon.
Best Wishes,
The Cole Haan UK Team
First pair of ladies golf shoes - will buy again
I bought my first pair of ladies golf shoes last week from Cole Haan (Women's Grand Crosscourt 20.4.7 Golf). The shoes are SUPER comfortable and they won’t be my last pair that I will buy from this company.
I have different high end brands of golf shoes but these are certainly the most comfortable. I’m a regular size 7 and the shoes fitted perfectly.
The delivery was a few days after my order and the parcel arrived well packaged.
26 maja 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Gillian,
Thank you for taking the time to leave us such a wonderful review!!
We're delighted to hear that your first pair has made such a great impression. It's fantastic to know that you're finding them so comfortable and that the fit was perfect for you. Hearing that they stand out among other premium golf shoes you've owned really means a lot to us.
We're also pleased to hear that your order arrived promptly and well packaged.
Thanks again for your review and your support. We look forward to seeing you online again soon!
Many thanks and all the best,
The Cole Haan UK Team
I first saw the Cole Haan collection on…
I first saw the Cole Haan collection on line, they are a smart stylish shoe, so well done design team.
My first purchase were saddle Ashland @£180 within 6 rounds of golf the heal stitching has gone and the heal is collapsing. You kindly agree to give me credit note as this shoe is out of stock, and reduced to £145 !
So with credit in hand I offered the Grand pro, these arrived uk 10, they are definitely not a uk 10 and are at 25mm too long. So my overall experience of quality and sizing is a very poor one, I wouldn’t recommend to my many golf friends look to buy new shoes from Cole Haan. Maybe having them made in Vietnam has good profit margins but pls spend on quality control if you want to excel in the large golfing market,
quantity is short lived.
Steven Horne
1 maja 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Steven,
Thank you for taking the time to leave us a review and share your feedback.
We're glad you like the style and design of our footwear and we'll share your comments with the team.
We're sorry to hear that your experience has been affected by the issues you've encountered with both the durability of your first pair and the sizing of your replacement pair. While we're glad our customer service team was able to assist with a credit note, we understand how disappointing it must have been to face further issues with your next purchase.
We really appreciate your feedback on quality and fit consistency and we’ll make sure it’s looked into further.
If you ever fancy trying us again but are unsure on sizing, feel free to get in touch as you did before as we're always happy to offer recommendations.
Thanks again for your feedback and we hope to welcome you back in the future.
Warm regards,
The Cole Haan UK Team
Amazing Amazing Amazing
I have 16 pairs of Cole Haan shoes; various styles, purchased for different purposes. They are all without a doubt, the most comfortable brand of shoes I’ve ever worn. I’ve recommended them to friends, family and colleagues at work, who have now become loyal customers. I just wish they were stand alone stores in the UK 😊
27 maja 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hi Jay,
Thank you for taking the time to leave us a review.
16 pairs? That's an incredible collection!! We're so grateful for your continued support and it really means a lot to hear that you've been enjoying our shoes across so many different styles and occasions.
We're delighted to hear that they've been the most comfortable shoes you've worn and it's wonderful to know you've been recommending us to friends, family and colleagues who have now become customers too.
Thanks again for your support and we look forward to seeing you online again soon :)
Warm regards,
The Cole Haan UK Team
Excellent trainers
Just purchased a pair of blue topspin trainers, they are well made and so comfortable. Just like every other pair of shoes and trainers I’ve bought in the past . Excellent.
26 maja 2026
Opinia niezależna
Odpowiedź od Cole Haan UK
Hiya Michael,
Thank you for taking the time to leave us a review.
We're stoked to hear that you're enjoying your Topspin's and that they've lived up to your previous experiences with us. Your continued support really means a lot to us all.
Thanks again for your review and we look forward to seeing you online again soon!
Warm regards,
The Cole Haan UK Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.