Finding Coffee Club has really saved me money and given me the chance to keep enjoying my favourite Nero Latte, which has been creeping up in price over the last year. The app is quick to load the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing customer service from people who value their customers. I had a lot of problems and Kelsey and her team sorted it out for me. At times I was a pain, but Kelsey's patience with me was remarkabl... Zobacz więcej
Reakcja na opinię
Being a regular coffee drinker, Coffee Club makes my daily visits much more affordable. I love getting 25% off my coffee each day. I've told my friends and family, who are now also enjoying the benefi... Zobacz więcej
Reakcja na opinię
Always great friendly service with a smile. We have recently moved to Whangarei from Auckland, Okara Coffee club has such a relaxed inviting atmosphere, Great coffee and food. Definitely going to be... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The UK's largest Coffee Club, offering members 25% off barista-made drinks nationwide, 7 days a week.
Dane kontaktowe
Birkby Grange 85 Birkby Hall Road, Birkby, HD2 2XB, Huddersfield, Zjednoczone Królestwo
- help@coffeeclub.co.uk
- coffeeclub.co.uk
4,5
Doskonała
355 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Coffee Club
We hope that you continue to make lots of savings with your Coffee Club membership!
Odpowiedź od Coffee Club
Happy to hear that you are enjoying the Coffee Club app!
Excellent app,giving great discounts.
Excellent app,giving great discounts.
One slight niggle the nearest place doesn't always work. That would make it 5 stars.
7 czerwca 2024
Odpowiedź od Coffee Club
Hello!
thank you for your positive review!
Please reach out to us at help@coffeeclub.co.uk with the venue name, location and reason why you were unable to redeem the discount, then we can turn those 4 stars to 5!
Hope to hear from you soon.
Great for saving on daily coffee
Very happy with app and have already made lots of savings through my local Cafe Nero.
Only one small thing - which I think may be more to do with mobile/wi-fi coverage - on some occasions I have had trouble accessing the app when in the store. Is there a way of being able to add the QR code for your regular store to your Apple wallet?
Thanks
3 czerwca 2024
Odpowiedź od Coffee Club
Hi!
Thank you for your review.
I'm sorry to hear that you sometimes have this experience. Unfortunately, we do not yet have the feature to add the codes to Apple wallet.
It might be a good idea to load your app and digital membership before entering the store in situations where the mobile/wi-fi coverage is poor.
You can save your code to your digital account via the app for quicker access, but this does require Wi-Fi/4G connection. Simply select the venue you wish to visit, select 'use now' and then 'Save to My card'. When you are ready to redeem the code, just go to 'My card' and tap the saved code to scan at the venue.
I hope that the above information is helpful, but feel free to reach out to us if we can help you with anything else, help@coffeeclub.co.uk.
Good and great value if you visit a…
Good and great value if you visit a coffee shop when in work. However does log you out randomly on the odd occasion and usually it’s at the till so you miss your discount.
5 czerwca 2024
Odpowiedź od Coffee Club
Hello!
thank you for taking the time to leave a review.
I am sorry to hear about your experience. Please ensure that you have the most recent version of the app installed.
If you do experience any further issues with your app, then please get in touch with us so that we can help you, help@coffeeclub.co.uk
Very happy I joined the coffee club
Very happy I joined the coffee club. Lots of different cafes to go to and of course the best thing is getting to enjoy your coffee that’s cost less due to being a coffee club member.
8 czerwca 2024
Odpowiedź od Coffee Club
We are happy to hear that you are loving being a member of Coffee Club! Enjoy making those savings.
I’m enjoying more coffee out.
Easy to use app and the discount works out that I have paid my subscription in one trip to the coffee shop.
It means I can enjoy my coffee much more knowing if haven’t paid the full price.
2 czerwca 2024
Odpowiedź od Coffee Club
It's great to hear that your Coffee Club membership has already helped you make savings! We hope that you continue to enjoy your coffee and using our app.
Latte party
I’m a latte addict and often need to get a fix, so imagine the joy of getting 25% off each time. Coffee Club has saved me big bucks.
7 czerwca 2024
Odpowiedź od Coffee Club
Who doesn't love a latte party? The BEST way to start your day! Enjoy savings those big bucks.
GREAT VALUE AND EASY TO USE
7 czerwca 2024
Odpowiedź od Coffee Club
We are glad that you are enjoying Coffee Club. Thank you for taking the time to leave your review.
Odpowiedź od Coffee Club
We are glad that you are enjoying Coffee Club. Thanks for your review.
Odpowiedź od Coffee Club
Wow! That's a great saving, here's to many more in the future!
Yearly membership has more than paid for itself
I bought yearly membership in July 2023 and wondered if I'd get value from my £24.99 subscription. The App had a few teething problems but is now very much better and easy to use. I've benefited from 25% off all my Caffee Nero coffees and now Soho Coffee too. Yippee!
7 czerwca 2024
Odpowiedź od Coffee Club
Happy to hear that you are enjoying our new app whilst making lots of savings with your Coffee Club membership!
Odpowiedź od Coffee Club
We are happy to hear that you are enjoying Coffee Club!
If we can do anything to turn your 3 stars to 5, then please feel free to get in touch with us directly at help@coffeeclub.co.uk
Overall good but sometimes the app does…
Overall good but sometimes the app does not work.
7 czerwca 2024
Odpowiedź od Coffee Club
Thanks for taking the time to leave a review. I'm sorry to hear that you have this experience.
Please can you ensure that you have the most recent version of the app installed.
Feel free to get in touch with us directly at help@coffeeclub.co.uk if you need any help/advice with your app.
Odpowiedź od Coffee Club
We are happy to hear that you are loving Coffee Club!
Good discount
Keeps me up to date with any offers, great app.love using it fir discount on my cafe Nero cappachino.
7 czerwca 2024
Odpowiedź od Coffee Club
Happy to hear that you are loving your Coffee Club membership!
I go to cafe Nero at least twice a week…
I go to cafe Nero at least twice a week as I love their coffee which tastes even better because of the coffee club discount
5 czerwca 2024
Odpowiedź od Coffee Club
Savings with Coffee Club tastes just as good as Caffe Nero coffee! Happy to hear that you are loving your Coffee Club membership.
Odpowiedź od Coffee Club
Thank you for taking the time to leave a positive review. We hope that you continue to make lots of savings with Coffee Club!
Odpowiedź od Coffee Club
Thank you for taking the time to leave a positive review. We hope that you continue to make savings with Coffee Club!
Great for use at Caffè Nero
Great for use at Caffè Nero. Some of independent places on app refused to accept coffee club discount code. Would be excellent if had Costa and Starbucks too.
7 czerwca 2024
Odpowiedź od Coffee Club
Thanks for taking the time to leave a review. I'm sorry to hear that your membership wasn't accepted.
Please can you get in touch with us directly at help@coffeeclub.co.uk, along with the venue name/location so that we can look in to your feedback. Thank you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.