Customer service was great right from booking, our rental was waiting for us when we arrived at the hotel, which we knew because our guy David R notified me when he delivered it! He messaged me before... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Customer service was great right from booking, our rental was waiting for us when we arrived at the hotel, which we knew because our guy David R notified me when he delivered it! He messaged me before... Zobacz więcej
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Everything went better than I could have hoped for, from booking to the return of the equipment. The scooter was waiting at the hotel when we arrived. It was clean, folded down easy, was easy to tra... Zobacz więcej
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This company uses AI-generated videos and images in all its advertising and all over its website so you won't know what you are going to get. I have rented from other companies on trips in the past an... Zobacz więcej
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Our experience with Cloud of Goods in South Lake Tahoe was perfect. They notified us by email when the scooter was delivered to our hotel, and so it was waiting for us when we arrived. The scooter its... Zobacz więcej
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Rent Wheelchairs, Strollers, Scooters, & much more. We deliver anywhere including hotels & airports. Rated 4.9 out of 5 stars by 10,000+ customers.
3730 Coconut Creek Parkway, Suite 110, 33066, Coconut Creek, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 94% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Onsite delivery to my hotel, excellent communication with the delivery team. Checked in on me during the rental period to ensure everything was going smooth. Reminders about pick up time, & even an extension rental time was flawless! Will definitely use Cloud of Goods again!!
I really love that I was able to rent a mobility scooter while visiting a downtown area as I knew I would not be able to walk extensively. I was intimidated by picking one up so having this company deliver one made all the difference. I am very grateful for this service.
We have used your service several times in the past. Our rental was out of Lisbon, Portugal. The communication and service was Exceptional!! The company accommodated our needs with drop off and pickup and gave great recommendations for our travels. Having this mobility scooter made our trip to Portugal memorable. We will continue to use Clouds of Goods for our future travels. Highly recommend 😎
Quick and easy process. Super friendly and nice to work with. Scooter was perfect.
When in Anaheim I rented a heavy duty scooter and they brought a regular duty scooter that was damaged and was not in working order. The right signal was broken along with both armrests. They provided a different scooter and it was okay but ran out of battery about seven hours into our Disney park visit. Contacted the company and was told that they could not enter the park to pick up their scooter and that I would have to push the scooter to the entrance of the park. I informed them that i had just recently had back surgery and that was why I rented the scooter. This was the most awful experience I have had with any rental company. I would not ever rent from them again and would encourage other people to stay away from this company. They contacted me and were supposed to return the call with some kind of discount if possible and they never did. I hope this review reaches Cloud of Goods and that it somehow changes their attitude about customer service.

Odpowiedź od Cloud of Goods
Nicole S. did a phenomenal job! She went above and beyond to resolve a major issue that stemmed from miscommunication with Cedar Point. Thanks to her quick action and dedication, she quite literally saved our trip. Nicole made sure we had exactly what we needed so that every member of our party could fully enjoy our time at Cedar Point. Truly outstanding service!
Wheelchair rental in Ottawa and it was excellent. It was delivered at the beginning of the 2 hour time period that was told to us, which allowed us to start our day in Ottawa early. The wheelchair we received was brand new and it was very comfortable. I couldn't have enjoyed Ottawa without it.
Marcell and his team were magnificent. The overall process from getting the scooter prior to our cruise to getting it returned after the cruise. The team also ensured we had the right size scooter for the cruise. Thanks again to marcell and team.
I wouldn’t really recommend this service. It seems more like a platform that just connects you with random local providers rather than a proper company that takes responsibility.
No real customer service – on the first day they simply didn’t show up at the scheduled time. I tried calling, only got an automated message.
I ordered 2 batteries (a spare one, paid extra for it). The delivery guy said the single battery they provided was “larger capacity” instead of two. Honestly, I doubt that’s what I actually got.
For the return, they scheduled a pickup in the evening but never came. After many attempts to reach them, the driver only texted via SMS saying he’d come the next morning. We were already leaving the hotel, so he just told us to leave the scooter at the lobby.
Overall, the whole process felt disorganized and unreliable. Quite disappointing. If you’re considering renting, I’d suggest finding a local supplier directly – it’s cheaper and much more trustworthy.

Odpowiedź od Cloud of Goods
I was able to rent my mobility scooter online with ICloud and make one easy payment. They did not require an additional deposit at delivery for possible damages to the equipment. They delivered directly to my resort. Day of departure I was able to drop off equipment to the front desk and ICloud picked up equipment with no problems. Easy process- I will use ICloud in future
What a great bunch of fellows … my trip to Vancouver would not have been possible without the mobility aids needed to get around, the guys were fantastic and the products rented were amazing… I had a lil emergency at one point and they saved the day early the next morning coming to my rescue… I was treated like a queen. I’d deal with this company again for sure, best experience ever ty guys from your Queen Darling lol
Cloud of Goods did a fantastic job. I loved being able to communicate anytime with Betty. Made everything so easy as opposed to apps, etc. I had her number and she had mine and we texted which is my favorite way of communicating anyway. They were johnny-on-the-spot from day one to the day they picked it up. They were right on time with the drop off and the pick up and waited for me. I rented a scooter five months earlier when I went on a cruise for the same length of time with a different company which was very good also but a lot less expensive. This time was Cancun as opposed to Miami for the cruise. I would give them a 5 star on EVERYTHING accept the price. Sorry
Brilliant service from start to finish, and the scooter was just perfect for my mum’s needs.
Thank you to Dani and Nestor.
Very easy to reserve online, and I got an immediate confirmation from the local provider. He gave me a direct phone number to call, confirmed the drop off and pick up time, and was available by phone in case we had any issues. The mobility scooter was almost brand new, the battery lasted forever going up and down hills in grass, and was light enough for me to load into my van by myself. Pick up and drop off took just a few minutes at my house and the service was impeccable!!
Knowing this is available changes my sense of security while traveling.
We have no complaints, we hired a wheelchair and it was delivered to the Oklahoma Airport 17th Sep 2025 by a very friendly gentleman. We returned it to the same very friendly gentleman at the airport 21st September 2025 before we left.
While on a long vacation in Daytona Beach, Florida, I decided to try using a mobility scooter for getting around the local area (I have pain and mobility issues). I was skeptical about the rental process, but Cloud of Goods made the whole thing super, super easy. Their pricing was very reasonable, in my opinion, and the delivery and pick up of my scooter was extremely easy and hassle-free. The dropoff and pickup person, Henry, was prompt, professional, friendly, and respectful. He delivered the scooter to my condo entryway in Daytona Beach, FL, all the way from Vero Beach, FL. The scooter arrived fully charged and in clean, very good condition. Henry showed me how to charge the battery and made sure I knew who to contact if anything went wrong with it. There were no surprises, no gimmicks, and no hassles. Great experience all around!!

Odpowiedź od Cloud of Goods
We rented two wheelchairs while in London. The drop off was timely, despite us doing the rental at the last minute. Pick up was equally timely and easy. I could not have been happier with the communication as well as the service

Odpowiedź od Cloud of Goods
A scooter delivered as soon as I arrived in Hawaii, after breaking my foot, was the best help. The trip would have been ruined without being able to get around. And Don Fujiyama the delivery driver had great communication, was friendly and helpful.
Amazing customer service! I was in a real bind and needed a wheelchair for an event. It took minutes to order and they dropped it off at the venue just before the wedding was to start. They were really responsive, very communicative and kept in touch about eta. Peter stuck to the delivery time and was in constant contact about his delivery!

Odpowiedź od Cloud of Goods
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