This is a scam company. Their product is cheap and will offer to give you 10% refund despite their money back guarantee. I recommend you stay clear, a complete rip off.
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Zobacz, co mówią recenzenci
This company is a total scam. They advertise as if the company is located in Boston but in reality everything is shipping from China. The dress I ordered looked nothing like the picture…poor quality,... Zobacz więcej
SCAM DO NOT BUY. I bought dungarees faulty, they don't adjust on strap, don't look anything like pictures, terrible material that's really static. Not giving me an address to send back to. Offerin... Zobacz więcej
Delivery was 3 weeks and I wasn't happy with the quality of the product - they weren't as described. Asked for a refund and was offered various options like a credit note or money off. Was not happy... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The shop is not in the UK but in china
The shop is not in the UK but in china. The quality of the item poor, not like the website version. Wish id checked Trustpilot before ordering
This is a not a company to be trusted
This is a not a company to be trusted. The item received, although nice, was not as the picture on the website and certainly not worth what I paid for it. Im not sending it back as I'd have to pay postage to China!
Got scammed by good marketing
Got scammed by good marketing! They toom ages to arrive and when they didthey are veey poorly sewn handmade garments. The material is super thin and the stiching is very wonky. These are definitely not from the Uk and I am a bit miffed I fell for their marketing ploys! Quality is really not greaf and they are really overzied too.
Really like the Lila casual blouse
Really like the Lila casual blouse, it's comfortable and easy to wear. I did expect the fabric to be slightly thicker, but it still feels good overall. Delivery was smooth.
Rip off dungarees
Finally received my dungarees today after waiting nearly 3 weeks.
Cheap polyester material, definitely not worth £34.95 and not as advertised.
The exact same item is currently on Temu for £11.97. Total rip off! Do not buy from this company.
Avoid at all cost
I should have read the reviews! Lesson learnt there.
The quality is abysmal. They say they’re a family run business in London. The clothes are 95% polyester and 5% spandex made in china. Fit is horrible and I’m so upset. Temu would have been better quality and a fraction of the price. I read the reviews after I placed the order and emailed asking the to cancel my order. But because it was over an hour since I ordered they wouldn’t let me cancel. Still took them 6 weeks to arrive.
I’m just so angry that I’ve bought something that is clearly made by children in factories.
Avoid at all costs
Very poor. Didn’t receive acknowledgement of order or order number. Received email saying order processing but again no order number. Received email saying experiencing a delay and then nothing!
Wish I’d read the reviews before purchasing
Terrible experience
Terrible experience, delivery took ages,definitely not from the UK, constant getting emails shoes were delayed. Arrived in bubble wrapping in a bag, not a box,extremely cheap shoes, had way better for less money. Definitely don't waste your money or time ordering!
Awful quality
Took ages to arrive.
Quality was beyond poor. So so cheap!
Website said they accepted returns so I took a gamble.
When I requested a return, I’ve been told it’ll cost too much to return (presumably because they’re in China or similar) so they’ll give me 100% store credit instead.
Now I have to choose another cheap feeling, bad quality item to replace my previous one.
Shocking company.
My fault for not checking reviews first 🙈
The item did at least arrive.
The best thing about Clare and Kate is that the item arrived. The product itself looks horrendous, so cheap, and the sizing is out. The item was supposedly reduced from over 100£, I paid 35£, but honestly, the item is probably worth at most, a fiver.
I really wish I had checked reviews as others have said, before purchasing. I was totally taken in by the Facebook advert, so only myself to blame....
I advise you avoid.
The advertising must be totally AI generated and as others have said false advertising/a scam.
Do not buy from this company
The goods arrived after 3 weeks. Very poor quality indeed. I would not recommend anyone buying from this website. Unfit for purpose. False description.
very smooth
The Elora knit blazer looks elegant and feels comfortable. I just expected it to be a bit heavier, but it still works well for layering. Ordering process was very smooth and simple 👍
Worth the wait in the end
The ZOILA maxi dress looks BEAUTIFUL and fits nicely, though it took a bit longer than expected to arrive. That said, tracking updates were consistent so I always knew where it was. Worth the wait in the end.
Poor quality clothing and no reply to…
Poor quality clothing and no reply to request a return, DO NOT USE THIS COMPANY AT ANY COST, SCAMMERS!!
Definitely a scam company
Definitely a scam company. Item eventually arrived and is terrible quality. Avoid.
Terrible Company- do not use !!
Terrible Company- do not use !!
Tried to return an item but they don't want this - feel ripped off - advertising makes you think they are London based , but not - quality poor -
This website is a scam.
This website is a scam.
I've received numerous "confirmation"emails that are suspicious and an email saying there was a "delay" in shipment that came from a newsletter I didn't subscribe to. When I enquired further about my order and suggested in-person collection, I was told this was an online-only retailer, although they advertise a shopfront. I now understand the images used on social media and their website are AI-generated and that Clare & Kate London doesn't exist.
I doubt my order will arrive at all.
TERRIBLE, DO NOT BUY!
I put one star because there is not an option of zero. Terrible quality, cheap fabric, nothing to do with the picture of the item offered on the website. I have been trying to return it and the only thing I received is more emails offering me some kind of credit to spend on their website. After this experience I had no desire to be involved with them anymore. I will consider this website an SCAM.
Disgusting quality
If I could give a lower star rating I would. Shoes ordered are completely different on arrival. Fabric, Colour, shape, stitching detail. Absolutely disgusting quality. Have tried to get a full refund and they are simply refusing . They even made out they had these quality checked prior to delivery. At best they offered me a 40% refund!!! and they have the nerve to state that their customers are their top priority!! Outrageous. They will be reported for this. Save your money and go to a proper website
Scam
I purchased a pair of orthopaedic Mary Janes, but they do not resemble the photo at all. They are definitely not orthopaedic; they lack insoles and are not sturdy at all. In fact, the material, which feels like faux suede, is very thin. The overall quality is very poor, and the soles are made of cheap black foam. I regret so much not reading reviews before purchasing - as it is supposed to be a London-based family-owned shop, I trusted it - big mistake, that'll teach me!
Doświadczenie Trustpilot
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