Have had very good communication with staff. Arshad has been great very helpful every time he attends our site. Suggests different options. Follow ups have been good.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
David Barker attended to service our Fire extinguishers at the Workshop. David is always very polite, helpful and extremely knowledgeable of his trade. he takes the time to explain and answer any quer... Zobacz więcej
Reakcja na opinię
A very positive experience with our annual Chubb fire safety check. The engineer arrived promptly at the agreed time and carried out the check efficiently. His knowledge inspired confidence, and we fe... Zobacz więcej
Reakcja na opinię
Christopher Warren was the engineer on site today carrying out the quaterly preventative maintenance visit. He is familar with the site, follows our protocols and always checks in with me before and a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca alarmów pożarowych
- Dostawca sprzętu przeciwpożarowego
- Firma ochroniarska
- Sklep z artykułami ds bezpieczeństwa
Napisane przez firmę
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Dane kontaktowe
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Zjednoczone Królestwo
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Doskonała
12 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Took 48 hours to fully resolve issue
Took 48 hours to fully resolve issue, once engineer was here, took seconds to fix!
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Colin,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the delay in resolving the issue. Your feedback is valuable to us, and we will use it to improve our processess in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Adam is always on time and informative
Adam is always on time and informative. The job gets done and he gives a full report
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear James,
Thank you for your wonderful review for Adam! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good communication from start to finish
Good communication from start to finish
quick and efficient
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Kevin,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Odpowiedź od Chubb Fire & Security UK
Dear Mark,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer ws well known to us and in…
The engineer ws well known to us and in fact installed our system.
He had a puncture on his way but phoned to let us know .
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear James,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Odpowiedź od Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
never answer emails and do not know…
never answer emails and do not know contract they are on
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Punctuality and great service
Punctuality and great service. the engineer professionalism and attitude is just perfect.
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Belle,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Odpowiedź od Chubb Fire & Security UK
Dear Chester,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Efficient and friendly technician
15 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Stanley,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Al went well
14 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Ian,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Odpowiedź od Chubb Fire & Security UK
Dear Susan,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly engineer.
14 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Robert,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
First class planning, consultation and service.
Carefully considered advice and quotation gave great confidence before the contract was agreed.
7 sierpnia 2026
Odpowiedź od Chubb Fire & Security UK
Dear Philip,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer came out early as…
The engineer came out early as requested as we have children who are very sensitive to noise, he explained everything he was going to do and was polite and just got on with the job.
13 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
GREAT SERVICE
7 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Mary,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Mitchell was very kind and…
Mitchell was very kind and understanding and mostly very re-assuring with our fire alarm problem, It has defiantly put our minds at rest.
14 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I had told chubb in September about the…
I had told chubb in September about the business being transferred to another company yet still they sent out an engineer to perform work which was signed for by someone. I have since spoken to a chubb representative that reassured me they would take care of it, but I am still receiving emails about the work carried out at the business address that was sold.
14 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Dave,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Kept informed of estimated arrival…
Kept informed of estimated arrival time. Explained what he was doing. Was very courteous.
7 października 2026
Odpowiedź od Chubb Fire & Security UK
Dear Bernie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Odpowiedź od Chubb Fire & Security UK
Dear Madhu,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.