Bought a new Lumix Bridge Camera and memory stick. The sales person was absolutely first class, Great service and product knowledge. Earlier in the week I had tried to buy the same camera on Amazon ..... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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E mailed a couple of times reference a specific item answered promptly Ordered item znd received within 3 days. Good price for a relatively unusual item not a lot if 2nd hand examples item received... Zobacz więcej
Today I went to ask for advise about my camera as I had focus issue with it. The person who approached me tried too help me, but then the owner appeared and asked me to leave if I'm not planing to pur... Zobacz więcej
I used to use Castle Cameras 40 years ago plus when I was at Bournemouth School. Having rediscovered my love of photography after too long a gap, I was pleased to see they were still going and now off... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Castle Cameras is an independent Photographic retailer based in Bournemouth and Salisbury. We specialise in Cameras, Lenses, Camera Accessories and Optics. Established in 1974, we offer independent advice and great service.
Dane kontaktowe
329 Wimborne Road, BH9 2AD, Bournemouth, Zjednoczone Królestwo
- 01202556606
- enquiries@castlecameras.co.uk
- castlecameras.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nice one Castle Cameras
Although Castle Cameras are local to me I have always dealt with Wex or MPB for cameras and lenses. Following Castle Cameras excellent Spring Shoot event I thought I would give them a try for a second hand Canon Camera. The price was keen and free delivery was very prompt. The item was well packed and just as described - service every bit as good as the big nationals at their best. Nice one Castle Cameras
added a little later...
The camera turned out to be faulty so I took it back to Castle Cameras and they dealt with my return quickly and I left the shop £200 poorer but with a new camera of the same model - good result all round.
Recommended
Great price, quickly despatched, and well packaged. Recommended.
Great service and excellent price
Great service and excellent price. Ordered a Peak Design Everyday Backpack V2 which arrived this morning - thanks very much!
l purchased my new Nikon 180-600mm lens…
l purchased my new Nikon 180-600mm lens from these guys on Thursday 09/01/25, the lens was delivered today 11 /01/25 by DPD, it came well packed up with loads of packaging to protect it in transit, lens was in perfect condition, really happy with it, l would strongly recommend Castle Cameras to anyone Brilliant throughout, full communication very friendly service 😊
Fast service, fair price
I used to use Castle Cameras 40 years ago plus when I was at Bournemouth School. Having rediscovered my love of photography after too long a gap, I was pleased to see they were still going and now offering online sales. I ordered a couple of items just be 3pm on a Friday afternoon and they arrived in South Wales by 11 the following morning. Excellent service, very fair price - delighted customer!
Fantastic service
Fantastic service - ordered camera on Monday (£30 cheaper than everyone else) - Just accepted the free standard delivery - it arrived the next day ! Camera perfect, well packed. Thankyou
Fast, efficient service
Excellent price and the product was delivered the day after ordering. Always delighted with fast, efficient service. Well done.
Excellent service
Excellent service, best price I could find for brand new Kenko Teleplus HD Pro 2x Extender. Fast dispatch and free shipping.
Highly recommended
Recently bought a Nikon charger from Castle and wanted to thank them for the fantastic customer services and very quick delivery. I called in advance to check some details and the gentleman who answered could not have been more helpful. Thank you again.
Excellent service from Castle Cameras
Excellent service from Castle Cameras, Bournemouth. Traded in a couple of pairs of Binoculars for a new pair of Zeiss’. Very friendly service with good advice thrown in. Would recommend.
Excellent honest company
Hi
Just wanted to say a huge thank you.
I called up and made an enquiry, based upon the advice given I purchased a used camera, which was described as indistinguishable from new.
The camera arrived today a day later. Well packed and as described. Even the box looks new.
Really happy with my purchase and the service received.
Many thanks
‘Stellar’ Customer Service ⭐️⭐️⭐️⭐️⭐️
Huge kudos to Deb, Cleola and the rest of the team in Bournemouth for such wonderful customer service. They went above and beyond.
Purchased a Celestron Telescope online from Castle Cameras at a discounted price, but sadly it arrived in a bit of sorry state.
Quick email to Castle and they called me back within an hour. Before I had chance to email them again with photos of the damage, they’d arranged a replacement scope!
Less than 24 hours after contacting Castle about the issue, I had a pristine replacement.
They even arranged to have the damaged scope collected.
Wouldn’t hesitate to use them again in the future.
First class service 👏👏👏👏
Great price and good service
Bought a Sony DSC-HX99 from them. Best price I could find, quick delivery and good customer service. I wil be using them again.
Replacement part
I required a replacement Canon eyecap and found Castle Camera as the only one in stock. It was received within 48 hours and was all correct. Good service.
Sold me a camera they didn't have.
These are the people was advertise and sell cameras that they don't have? To be fair I was issued a full refund but I will not be dealing with Castle Cameras again.
Friendly and professional
Friendly, efficient and always deliver on their promises. I bought my first ever camera from them in 1980 and have carried on buying from them over the years. The personnel may have changed (although many have been there for years) but the ethos remains the same which means that I will keep going back.
3rd or 4th time buying from Castle…
3rd or 4th time buying from Castle Cameras without any issues. This time round I had an issue with the packing not being adequate. Spoke to them and they went above and beyond and sorted me out with a replacement, so I’m very pleased with their customer service and swift response and action to deal with this human error. I would highly recommend them
Local, helpful, great!
Castle Cameras were so helpful with a recent order of binoculars as a first time customer. I have been trying to use smaller local (or localish in this case) shops rather than the big online giants and not only were they a very similar price to the big shops, the excellent service I received made it even more worthwhile. Celestron binoculars are very good too! Will definitely use Castle Cameras again.
delighted
Just had delivered an order for a camera from Castle Cameras, delighted. Speedy delivery, tracking, well packed and exactly as described. Excellent service.
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