Analogue Wonderland Recenzje 

6931
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky".... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I have been a loyal customer of Analogue Wonderland for many years, bought tons of film from them and had all rolls developed by them. Never had an issue with them till now. I sent 5 rolls of film... Zobacz więcej

Oceniono na 5 z 5

I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Always great products & competitive pricing. App is really good and allows you to filter by what's in stock. Wonderpoints are a fab idea as is Club AW, which brings loads of benefits. Added bonus is t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi fotograficzne
  2. również w kategorii:
  3. Laboratorium fotograficzne
  4. Zakład fotograficzny

Napisane przez firmę

Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 51% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(6931)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 848

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

I have been a loyal customer of…

I have been a loyal customer of Analogue Wonderland for many years, bought tons of film from them and had all rolls developed by them. Never had an issue with them till now. I sent 5 rolls of film to them nearly 4 weeks ago, and still not had my scans back!

I don't know if they've been sold to a new owner, or if they are just spending too much time posting on Instagram and sending spam emails, but I'll be looking elsewhere for my film and developing needs in future

1 października 2026
Opinia niezależna
Oceniono na 5 z 5

Helpful Friendly people at Analogue Wonderland

Can't fault the staff! I had a small issue with my last order, partly down to my own misunderstanding, and Oliver sorted it out quickly and satisfactorily. Very happy with the service received.

21 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

We're so glad we could get that sorted! I'll be sure to pass on your kind words to Ollie - thanks for the review! :)

Oceniono na 5 z 5

Excellent service.

Great range, easy to order, excellent delivery information after ordering.

16 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi There! Thanks so much for the kind review - means the most!

Oceniono na 5 z 5

Great company

Great company, very friendly. Your films arrive in very strong "anti-RoyalMail" packaging.

18 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

So kind of you to notice Ian! The warehouse team will be happy to hear they're still on their A game.

Oceniono na 5 z 5

Happy customer

Prompt and reliable service

14 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

So glad to hear it Sandra! Thanks so much :)

Oceniono na 2 z 5

The processing time was far too slow

The processing time was far too slow. I dropped off 2 rolls of film on 7/9 and while writing this it is the 25/9. 15 "working days" after my film was received. I am aware the lab is currently going through a big overwhelm of orders due to "the summer" however when the website says it should take 12-13 days to develop and upload scans I expect this to be the case as this is already far too slow for a couple rolls of 35mm film? I emailed their help desk and received an automated message saying they've received my message and that I should check FAQ's but nothing else. I'm very disappointed as I have been a customer for some years now and have never had an issue - quite the contrary. I've typically been very pleased with the service. This, however is just not good enough unfortunately. I will be using other companies from now on... Still haven't received scans.

25 września 2026
Opinia niezależna
Oceniono na 5 z 5

Efficient and prompt service

Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky". Having said that, they have scanned well. Would I use AW again, then yes with no hesitation.

18 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi John! No harm at all in some honest feedback! I'll pass this on to our darkroom tech so we can get it perfect for next time! Thanks so much for the lovely review!

Oceniono na 5 z 5

Great film choice

Great film choice
Free delivery over £50

17 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi Arthur, thanks for leaving a review! We love to give the people what they need, lots and lots of options!

Oceniono na 5 z 5

Summer rush saw the developing time…

Summer rush saw the developing time extended a bit, however I appreciate that Analogue Wonderland stayed in touch with updates and explained why the delay. I will hopefully use this service again for my Lomography exploits! Thank you!

23 września 2026
Opinia niezależna
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi there, thanks so much for the lovely review! We look forward to receiving that film!

Oceniono na 5 z 5

Good website

Good website. Easy to navigate. Prompt fulfilment of orders and despatch.

11 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Thanks for taking the time to leave a review Nic!

We're glad we could provide the service we're proud of!

Oceniono na 5 z 5

Very good service

Very good service. Ordering is very straightforward. I'm fortunate enough to have a film lab near me, so I don't rely on AW's developing service, but when I've used it in the past they have been brilliant, satisfying any additional requests I gave them.

28 sierpnia 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

That's what we're here for! It's great to support local labs, it all helps to keep film alive, but it's also great to know that we've got your back for anything you might need in the future!

Oceniono na 5 z 5

Service and choice.

Service and choice.
I have received my orders quickly and packed properly.
My first film that I had processed a while ago was fantastic. So I have sent more.
Price, you get the full package or more choices are available, you buy what you want and no more.
Good place to take part in analogue photography.
Prices range to suit everyone.

11 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi Bryan! Thanks so much for this review - we appreciate it loads!

Oceniono na 5 z 5

Went above and beyond

I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor personally made sure what i ordered was packed labelled and re-shipped in time.

Their lab is also excellent - and I’d use it way more it it was a little cheaper <3

Can’t thank Hakeem and team AW enough

17 września 2026
Opinia niezależna
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Matthew! Thanks for leaving this review!

We're really glad we were able to get that film out to you before your trip, the last thing we want is for you to be filmless in the perfect photo spot!

Have a great time!

Oceniono na 5 z 5

Very fast turnaround on my processing order

Excellent service from Analogue Wonderland. My 35mm colour negatives were processed quickly and I had them back faster than expected. The results were great and the whole process was easy.

3 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi Nigel! That's really great news, thanks so much for the review!

Oceniono na 5 z 5

Excellent results from 4 off throwaway…

Excellent results from 4 off throwaway cameras from 2004( when my kids were young). Easy to follow instructions. The price was excellent. It took a bit longer than expected to view the results but after 22 years I wasn't in a rush. Well done.

10 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi John,

I'm really glad those photos came out well! Expired film can be a bit of a mixed bag but it's great to hear you were happy with your results.

We're really proud to develop and scan our customers most treasured memories. We're always reminded how there's nothing "throwaway" about a good photograph!

Oceniono na 2 z 5

Took over a month to complete an order

Took over a month to complete an order. The excuse was not enough staff at hand to cut the negatives. Putting newer orders first to release scans quicker. This is not an acceptable reason for the delay. I probably won't use the service again.

10 września 2026
Logo Analogue Wonderland

Odpowiedź od Analogue Wonderland

Hi There,
We completely understand it can be frustrating to have to wait a long time for negative return. For us, it makes sense to prioritise getting scans back to people so they can alleviate some of the stress that comes with shooting film and not knowing how your photos came out.

We're working hard to get our turnaround time down, and finding ways to deal with larger quantities of orders later down the line - so we hope we can get that sorted soon!

Thanks for the review and keep your eyes peeled for updates regarding our Lab!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej