Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the... Zobacz więcej
Reakcja na opinię
Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as... Zobacz więcej
Reakcja na opinię
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Dane kontaktowe
Middle Street 129, 04101, Portland, Stany Zjednoczone
- cashstar.com
1,2
Bardzo słaba
776 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Seems a scam
Tried to purchase a gift card from Miller and Carter my bank has told me it's a scam. I've contacted Miller and Carter
13 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Colin,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced while trying to purchase a Miller & Carter gift card, and we understand your concern. To better assist you, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can look into this matter directly.
Maurice V.
Cashstar Team
Complete scam
Complete scam! The payment went through for a birthday gift for a friend but it sent me an email saying that it didn’t work. But the payment went through!!!! Respond to my email!!
13 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Alexandra,
Thank you for sharing your feedback. We’re sorry to hear about the trouble with your recent order and understand how concerning this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can look into your situation and help resolve it.
Maurice V.
Cashstar Team
**UPDATE FROM CASHSTAR.COM 09/17/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
Cashstar Team
Zero Stars!!
If i could give zero stars, i would. I ordered my gift card August 9th and it’s now Sept 11th. I notified them about three weeks ago. I was supposed to receive 7-10 days..nothing! I emailed them..nothing! I called and requested a refund..i should receive 7-10 business days. Let’s see!! Ridiculous! Times are too serious to play with pple’s hard earned money!
9 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Tricia,
Thank you for sharing your feedback. We’re truly sorry to hear about the delay with your order and the frustration this has caused. We want to get this resolved for you as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com. We’ve reached out to request your details so we can investigate further and assist directly.
Maurice V.
Cashstar Team
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD74JXHT
Je souhaite un remboursement.
ARNAQUE
10 września 2025
Opinia niezależna
Odpowiedź od CashStar
Bonjour Angelina,
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte PSN et comprenons votre demande de remboursement. Afin de pouvoir examiner votre dossier et vous aider, merci de vérifier votre boîte mail pour un message de noreply.notifications@trustpilot.com
—nous vous avons contacté pour obtenir plus d’informations.
Maurice V.
Team Cashstar
**MISE À JOUR DE CASHSTAR 11/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
sito pessimo
sito pessimo, acquistato una gift card da 20 euro, e subito dopo che me li hanno sottratti mi arriva una email che mi avvisa che non è stato possibile elaborare l'ordine e che avrei ricevuto un rimborso, inutile aggiungere che il rimborso non è mai stato effettuato.
9 września 2025
Opinia niezależna
Odpowiedź od CashStar
Ciao Fabio,
Grazie per aver condiviso la sua esperienza. Ci dispiace sapere delle difficoltà riscontrate con il suo ordine e del rimborso non ancora ricevuto. Per poterla assistere al meglio, la invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com, tramite il quale le richiederemo ulteriori informazioni necessarie a risolvere la situazione.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 11/09/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar
SCAM
Bought 2 500 dollar roblox giftcards for my friends. Complete bullshit. No conformation email or anything. Contacted support, they said they’ll refund within 24-48 hours. It has been 4 days and still nothing. They told me to contact my bank, which I did, and they said that the transaction already went through. It says error when purchasing, and it dosen’t even show up in the orders section in CashStar! This is a complete scam!
2 września 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Zeke,
Hi there, thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you've had with your Roblox gift card purchase and the delay in receiving your refund. We understand how frustrating it must be not to receive a confirmation email or see the order in your account, especially after contacting support and your bank. To help us investigate this further and assist you directly, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more information. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/10/2025:**
Hello Zeke, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
blocked them from using credit card
blocked them from using credit card - scammers
8 września 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Lois,
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it must be to feel blocked from using your credit card. We take these concerns seriously and would like to look into this further to help resolve the issue. Please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make things right.
Warm regards,
Josh R.
CashStar Team.
Unresponsive Customer Service and Payment Issues
I reached out to customer support multiple times and didn't received a response for days. Every payment method I tried for buying a gift card was canceled without explanation. I ended up having to buy a gift card from Amazon, and it worked perfectly fine. This was a frustrating experience. I hope I won’t be using this service again.
5 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Mihran,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you had with your payment attempts and the delay in receiving support. To better assist, please check for a message from noreply.notifications@trustpilot.com, where we’ve requested more details so we can review this matter directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/09/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD79R68J
Je souhaite un remboursement.
23 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Cher Cris, merci d’avoir partagé votre avis. Nous comprenons votre inquiétude concernant la non-réception de votre carte PSN et l’absence de remboursement, et nous regrettons la gêne occasionnée. Afin de pouvoir vous aider, nous avons demandé des informations supplémentaires par e-mail depuis noreply.notifications@trustpilot.com
. Merci de vérifier votre boîte de réception et de nous répondre afin que nous puissions examiner votre commande et trouver rapidement une solution.
Josh R.
CashStar Team.
**MISE À JOUR DE CASHSTAR 25/08/2025**
Bonjour Cris, merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Cordialement,
Josh R.
CashStar Team.
It took 2 hours which is really nice and got my gift card
It took 2 hours which is really nice delivery, i got awarded gift card as promised, its worth it.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Luka,
Thank you for your positive feedback! We’re glad to hear you received your gift card promptly and as promised. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Regards,
Maurice V.
CashStar Team.
Paid for 2 playstation cards at 60€
Paid for 2 playstation cards at 60€, cashstar wrote me an email saying there was an error and I still haven't been refund! Is this a scam?
13 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Lucas,
Thank you for sharing your feedback. We’re sorry to hear about the trouble with your PlayStation card order and the refund delay. To assist you further, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can review your case promptly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/15/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
BOOTS eGIFT CARD
BOOTS eGIFT CARD - Links don't work, unable to access or get any help, has been going on for MONTHS
UPDATE: 18/08/2025 Cashstar no email has been received and the telephone number provided just goes to a voicemail saying 'we are closed' . I will await your prompt response.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Thorburn,
We’re sorry to hear about the ongoing difficulties you’ve experienced with accessing your BOOTS eGift Card and the frustration of not being able to get assistance for months. Please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out to gather your details so we can look into this further and work toward a resolution.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 08/17/2025:**
Hello Thorburn, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
Do not use! Cheats!
I would likento give them a zero. This is a scam company. I went to crate and barrels website to buy a gift card and that took me to cash star. As stated by multiple reviewers, the transaction failed and the company is yet to return my money. Finding their number is very difficult. Once I did, they told me that I would be refunded within 24 to 4 8 hours becasue the transaction took failed. It's been 4 days, they have not yet refunded anything.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Swati,
We’re sorry to hear about the difficulties you experienced when trying to purchase a gift card through the Crate and Barrel website and the frustration caused by not yet receiving your refund. We understand you mentioned being told the funds would be returned within 24–48 hours after the transaction failed, but that it’s now been four days without a refund. Please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details so we can investigate this further and work toward resolving the matter for you.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 08/12/2025:**
Hello Swati, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Disappearing funds!
Got a £284 TUI giftcard through my work Achievers scheme - tried to use it against my only TUI holiday booking. It hasn't worked - TUI have not received the funds. I raised a complaint through Cashstar and they say it has been redeemed.
I would avoid.
3 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Y.Simms,
We’re sorry to hear about your experience with your £284 TUI gift card not working as expected and understand how frustrating this must be, especially with your holiday booking. We see that you mentioned raising a complaint with us and being advised that the card was redeemed, but we’d like to look into this further. Please check for an email from noreply.notifications@trustpilot.com, as we’ve requested some additional information to help us investigate and work toward a resolution for you.
Warm regards,
Josh R.
CashStar Team.
Need a Refund
I would highly appreciate it if i can get a refund i brought a 75 USD roblox card on the site
And haven’t received a code and it’s been hrs
Still waiting for a refund or a code for what i paid for my order number CNPZD7GWWKY
I will never purchase without reading the reviews, atleast ive learned my lesson.
still never got my refund 3 days later, when i try calling the support number all they say every 2 minutes is "We apologize for the delay we will be with you shortly." complete bullshit. 75$ Gone to waste
3 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Hello there,
Thank you for sharing your feedback. We’re sorry to hear you haven’t received your Roblox code and understand how frustrating this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather the necessary details to resolve this matter.
Maurice V.
Cashstar team.
**UPDATE FROM CASHSTAR 08/12/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Cashstar team.
Hallo 👋
Hallo 👋
Ich habe eine 20 guthabenkarte kaufen wollen und als ich auf bezahlen gedrückt habe wurde das geld von meinem konto abgezogen aber dann stand dort Zahlung konnte nicht bearbeitet werden.
Mein geld ist weg und die Guthabenkarte habe ich nie bekommen.
Habe mich schon per mail an das Unternehmen gewendet aber bisher kam nichts......
Am besten bei diesem Unternehmen aufpassen da ich schon mehrere solche Bewertungen gesehen habe : (
7 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Vielen Dank für Ihre Bewertung und dass Sie uns auf dieses Problem aufmerksam machen. Es tut uns leid zu hören, dass Ihre Zahlung abgebucht, aber die Guthabenkarte nicht zugestellt wurde. Bitte überprüfen Sie Ihre E-Mails auf eine Nachricht von noreply.notifications@trustpilot.com, da wir weitere Informationen von Ihnen benötigen, um Ihnen schnellstmöglich weiterhelfen zu können.
Maurice V.
Cashstar team.
DA DENUNCIA
Non è possibile essere truffati dal sito della playstation, è una vergogna, ho acquistato 150€ di buono regalo, non spiccioli... e adesso leggo queste recensioni, mandate il codice prima che parte una denuncia.
non ho letto una recensione positiva, mi chiedo se qualcuno effettivamente abbia mai ricevuto un codice... incredibile che un azienda come playstation metta sul proprio sito un collegamento a dei truffatori come voi
AGGIORNAMENTO 12/08/2025
L'ASSISTENZA CLIENTI RISPONDE OGNI 24H, mi fanno sempre la stessa domanda, del codice e del rimborso nemmeno l'ombra, siete dei truffatori ho già contattato il mio avvocato per denunciarvi.
AGGIORNAMENTO 26/08/2025
ALLA FINE OGGI HO RICEVUTO IL MIO RIMBORSO, DOPO AVER CHIAMATO A DUBLINO, PARLATO PER UNA SETTIMANA TRAMITE EMAIL CON 1 RISPOSTA AL GIORNO... ESPERIENZA DA NON RIPETERE
8 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Ciao Giovanni,
Grazie per aver condiviso la sua recensione. Ci dispiace per le preoccupazioni espresse e comprendiamo l’importanza di ricevere il codice acquistato. La invitiamo a controllare un’email da noreply.notifications@trustpilot.com, dove abbiamo richiesto ulteriori informazioni per poterla assistere al meglio.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 08/12/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar.
n°CND6EBHBFV. 1 étoile et encore
n°CND6EBHBFV.
Bonjour, je me permet de vous écrire car hier j'ai acheté une carte psn d'une valeur de 20 euros, malgré le fait que j'ai payé et malgré les mail de confirmation de ma commande, je n'ai en AUCUN CAS reçu le code de ma carte.
Vous m'avez envoyé un mail pour me dire que ma commande n'est pas passé et que je serai remboursé. Malgré cela je n'ai toujours pas été remboursé.
J'attends des explications de votre part, dans le cas contraire j'engagerai des poursuites à votre encontre.
Merci et bonne journée.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Bonjour, merci d’avoir partagé votre expérience. Nous sommes désolés pour les désagréments rencontrés concernant votre commande et votre remboursement. Afin de pouvoir examiner votre dossier et vous aider davantage, merci de vérifier vos e-mails pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de recueillir plus d’informations.
Maurice V.
Équipe Cashstar.
**MISE À JOUR DE CASHSTAR 08/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
Money held hostage and ignored by customer support
Their PlayStation gift card service was not working: when I tried to pay, I got an error saying the payment had been refused. I tried four times using two different payment methods, thinking that my payments were BEING REFUSED as the error told me. In reality CashStar has actually reserved money on my credit card and paypal account for gift cards I will never receive (and don't want anymore, CashStar I want you to cancel the pending charges).
The worst part though is how this situation was handled by CashStar.
First of all, CashStar customer support is only reachable by submitting a form on their platform (from the Netherlands at least). There is no phone number, e-mail or chat option. You don't even get a confirmation e-mail when you submit the form.
Second, they just simply do not respond. I have not received any kind of reaction to my two messages. I think they are just letting the pending charges expire, which means I am missing 4x 60 euros of spendable income for as long as that takes. Incredibly LAZY handling of this problem. The least you can do is send me a message informing me and CashStar is either too lazy or too incompetent to manage even that.
I will never buy a PlayStation gift card again as long as CashStar is the company handling them. Or any other giftcard managed by CashStar.
12 lipca 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Anoniem,
Thank you for sharing your feedback. We’re sorry to hear about your experience with your PlayStation gift card purchase attempts and the difficulty reaching our support team. To assist you further, please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request more information so we can look into this matter directly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/12/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
I made an order of $449 gift card and…
I made an order 8/3 of $449 gift card and said unable to process order, it’s been a week and still no refund from them.
My order number #CNPZD7R9TA4. RESOLVE THIS NON SENSE
Update: I received my refund today 8/9
2 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Nataly,
Thank you for sharing your feedback. We’re sorry to hear about the issue with your order and the delay in receiving your refund. We’d like to look into this further. Please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request additional details so we can assist you directly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/09/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.