Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
Reakcja na opinię
this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the... Zobacz więcej
Reakcja na opinię
Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as... Zobacz więcej
Reakcja na opinię
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Zobacz więcej
Reakcja na opinię
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Middle Street 129, 04101, Portland, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Honest to god I wish I could rate this 0 stars, but whatever
I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I purchased it, because it's from the official Roblox site, what could possibly go wrong? Everything went wrong.
I get an email saying I got refunded and that my payment couldn't go through. While yes, I did get my refund asap, I've heard the horror stories of other people losing WAY much more money because of CashStar's incompetence.
I then decided to look them up, and yeah, they're a scam. I already ordered a replacement debit card because I'm genuinely afraid of what they might do with my information. It genuinely baffles me at how such a sketchy company can be partnered with not just Roblox, but MULTIPLE big brands.
I cannot stress enough, DO NOT BUY FROM CASHSTAR. They've scammed people out of god knows how much money, and who knows what they do with people's credit/debit card information...

Odpowiedź od CashStar
I purchased a PlayStation gift card through the website, and it took 1 hour and 53 minutes to arrive, almost two hours. It is not instant like some other places, but overall I think the service works very well.

Odpowiedź od CashStar
Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as I don't live in WI so I googled Quick Trip and got the wrong company. I purchased a $200 card. 1) my cousin didn't get it but when we looked at the receipt we realized the mistake. After 4 WEEKS of being shuffled around trying to call and email CashStar to cancel and refund my purchase I finally spoke to Jose and all he can say is I will get an email in 1 to 2 business days with my resolution. Wouldn't say he would refund the card. He just put me back in the system. According to online commentary, I suspect IF I get the email it will only be to say No Refund.We shall see.

Odpowiedź od CashStar
Update-it's now more than 24hrs and still no email telling me my review is complete despite me providing them the order number here and through their contact us form. So much for helping someone in an emergency! I've been left looking like an idiot instead of a helpful friend.
I bought a $100 wawa gift card not realizing it was going through this company first thing this morning. I needed a digital one I could send to someone who had a house fire to get some cooked fresh hot food. 10 hours later it's still showing as under review. My credit card says everything is fine. So you put a hold on my card but aren't letting this wawa card be used, why? There is no fraud. You could have contacted my bank or me. This purchase was very time sensitive. Nothing like telling someone who is so upset over a house fire, here I have something to help only to have to say, uh wait they flagged it as fraud you can't use it after all. SO embarrassing!!
I filled out the customer service form. There is no place to call or chat. Lousy customer service! It's now 1115pm and order under review is still showing and I've received no email that review is complete. They have asked for 'more information' and I have given them the order number (which was already provided in my contact us form).

Odpowiedź od CashStar
Complete fraud company. They charged my card, no card was emailed. Major companies should AVOID this criminal fraud garbage at all costs.

Odpowiedź od CashStar
this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the link to my giftcard, it said that that the giftcard could not be displayed, I tried to do many things like using vpn, going on a private browser, opening it on a different browser, NOTHING worked. I even contacted customer support many times and they are taking so so long to reply, even roblox support wouldn’t do anything. NEVER buying from here mind you this is about REAL LIFE MONEY.

Odpowiedź od CashStar
Bonjours à tous j’ai commandé une carte cadeau d’une valeur de 60 euro j’ai reçu le mail de confirmation et un autre qui disais que j’allais le recevoir j’ai toujours rien plusieur mails envoyées au service pas de réponse merci de m’aider

Odpowiedź od CashStar
Compre una tarjeta de 200 MXN en roblox, y proceso bien el pago, pero cancelaron la tarjeta aunque me cobraron, el correo dice que tarda de 1 a 3 días, pero me parece injusto que se cobre de inmediato aunque sea cancelada, espero recibir mi dinero lo más pronto posible, de verdad quede muy triste con esta primera experiencia, definitivamente no pienso a volver a comprar una tarjeta de este sitio.

Odpowiedź od CashStar
Purchased an e gift card through Dicks Sporting Goods. The link they sent said the gift card cannot not be viewed. You can’t get anyone on the phone to help. Literally no support, if you happen to get someone they have no idea, put you on hold and drop the call. Spent hours today on phone and just want a refund. Horrible experience.

Odpowiedź od CashStar
Quite possibly a complete fraud. Unauthorized access, non existant customer service. They may be involved with the fraudsters

Odpowiedź od CashStar
Two weeks and counting, and my gift card still hasn't been shipped. Customer service is an endless phone tree. It is impossible to get in touch with an actual person to resolve my issue. Complete scam.

Odpowiedź od CashStar
Horrible experience, failed purchase unrefunded, can't even contact a real human no matter what, never got my money back, do not use this to purchase gift card or you WILL lose your money.

Odpowiedź od CashStar
Back in December I purchased an Odeon Cinemas gift card for a friend going through a difficult period following a parents death and every attempt to contact customer service to rectify this has been ignored, and we're told we need to contact Cash Star but they're hard to get in touch with.

Odpowiedź od CashStar
My experience has been a disaster. I purchased a £50.00 Odeon gift card for a friend (as did another mutual friend) following the death of his mother. He has not been able to redeem the card in Odeon as they asked for a number on the gift card which does not appear on the email he received and the online portal it takes you to simply gives a 'page not found error'. If it weren't for other reviews here I would have assumed that I had been scammed.
There hasn't been a way to contact CashStar to receive advice or a refund. Myself and my friend (who will also be leaving a review) have been left out of pocket and very frustrated. Please contact me to resolve this.

Odpowiedź od CashStar
Bestellung abgegeben und nichts erhalten, bezweifle auch das überhaupt was kommt, nach diesen ganzen Erfahrungen bereue ich über Playstation/Cashstar bestellt zu haben…

Odpowiedź od CashStar
Als men vanuit Belgie een digitale cadeaubon voor PSN wil bestellen kan dat via playstation gift cards op hun website.
Playstation heeft CashStar aangesteld als officiële verkoper. En het blijkt dat CashStar enkel Nederlandse cadeaubonnen uitgeeft die niet te verzilveren zijn voor Belgische Playstation gebruikers.
De cadeaubon is dus niet bruikbaar. Geld terugvragen bij cashstar verloopt niet vlot. Het klachtenformulier stuurt geen automatische reply. Het bedrijf was moeilijk te bereiken. Je hebt maar 14 kalenderdagen om het geld terug te vragen.
(Aangezien het om een cadeaubon voor een andere persoon gaat, zal in de meeste gevallen het bedrag gewoon verloren gaan)
Ook Playstation gaat in de fout. Als ze regiobeperkingen stellen op het gebruik van cadeaubonnen, moeten ze dit ook duidelijk aangeven op de pagina bij bestelling.
Aan de hand van mijn account of IP adres kunnen ze weten dat ik de bestelling plaats vanuit België. Dus dan hoort er eigenlijk een waarschuwing te staan dat de cadeaubon ook niet in Belgie gebruikt kan worden.
Playstation was ook niet bereid ondersteuning te geven ,aangezien cashstar voor hun een derde partij is. Desondanks is cashstar wel hun officiële verdeler.
Update: Bedankt voor het aanbod om mij verder te helpen. Maar voor ik mijn ervaring deelde, was mijn terugbetaling reeds al bevestigd. Dus voor mij persoonlijk is de zaak nu afgehandeld. Maar uit algemeen belang denk ik dat er nog wel verbeteringen kunnen worden aangebracht aan de webshop en het klachtenformulier.

Odpowiedź od CashStar
I'm surprised major retailers are using this company -- frustratingly poor customer service. An ecard that should be immediate takes longer than a shipment. When I complained, they said next time "just go buy a physical card at the store"

Odpowiedź od CashStar
Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it.
Never use Cashstar. Better to pick up a gift card at Grocery store.

Odpowiedź od CashStar
Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this is scam page.

Odpowiedź od CashStar
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.