CashStar Recenzje 

776
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi biznesowe

Informacje przekazane przez różne źródła zewnętrzne

CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.


Dane kontaktowe

  • Middle Street 129, 04101, Portland, Stany Zjednoczone

  • cashstar.com

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

776 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(776)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 170

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

How is this even allowed to be an official Roblox Partner?

Honest to god I wish I could rate this 0 stars, but whatever

I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I purchased it, because it's from the official Roblox site, what could possibly go wrong? Everything went wrong.

I get an email saying I got refunded and that my payment couldn't go through. While yes, I did get my refund asap, I've heard the horror stories of other people losing WAY much more money because of CashStar's incompetence.

I then decided to look them up, and yeah, they're a scam. I already ordered a replacement debit card because I'm genuinely afraid of what they might do with my information. It genuinely baffles me at how such a sketchy company can be partnered with not just Roblox, but MULTIPLE big brands.

I cannot stress enough, DO NOT BUY FROM CASHSTAR. They've scammed people out of god knows how much money, and who knows what they do with people's credit/debit card information...

21 sierpnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Aster,

We're sorry for the frustration and concern this experience has caused. We understand how disappointing it can be when an order does not process as expected, especially when purchasing a gift card for someone else. We appreciate you sharing your feedback, and we'd like the opportunity to review your experience further. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to investigate and assist you. We look forward to working with you toward a resolution.

Regards,
Maurice V.
CashStar Team.

Oceniono na 5 z 5

Good service, just not instant

I purchased a PlayStation gift card through the website, and it took 1 hour and 53 minutes to arrive, almost two hours. It is not instant like some other places, but overall I think the service works very well.

20 sierpnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello J.C.,

Thank you for your 5-star review! We're glad to know your PlayStation gift card was delivered successfully and that you found our service to work well overall. We appreciate your feedback regarding the delivery time, as we understand that receiving an order as quickly as possible is important. While delivery times can occasionally vary due to processing and verification checks, we're always working to provide a smooth and reliable experience. Thank you for choosing CashStar, and we look forward to serving you again in the future!

Regards,
Maurice V.
CashStar Team.

Oceniono na 1 z 5

Bought a QuikTrip Gift Card for elderly…

Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as I don't live in WI so I googled Quick Trip and got the wrong company. I purchased a $200 card. 1) my cousin didn't get it but when we looked at the receipt we realized the mistake. After 4 WEEKS of being shuffled around trying to call and email CashStar to cancel and refund my purchase I finally spoke to Jose and all he can say is I will get an email in 1 to 2 business days with my resolution. Wouldn't say he would refund the card. He just put me back in the system. According to online commentary, I suspect IF I get the email it will only be to say No Refund.We shall see.

29 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello there,

Thank you for sharing your experience. We are sorry for the frustration and inconvenience caused by the confusion with the gift card purchase and the difficulty you experienced while trying to obtain assistance. We would like the opportunity to review your case further and work toward a resolution. Please check your inbox for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can gather your details and assist you further. We appreciate your patience and look forward to helping you.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 08/22/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

Oceniono na 1 z 5

Card bought for emergency still flagged for review!

Update-it's now more than 24hrs and still no email telling me my review is complete despite me providing them the order number here and through their contact us form. So much for helping someone in an emergency! I've been left looking like an idiot instead of a helpful friend.

I bought a $100 wawa gift card not realizing it was going through this company first thing this morning. I needed a digital one I could send to someone who had a house fire to get some cooked fresh hot food. 10 hours later it's still showing as under review. My credit card says everything is fine. So you put a hold on my card but aren't letting this wawa card be used, why? There is no fraud. You could have contacted my bank or me. This purchase was very time sensitive. Nothing like telling someone who is so upset over a house fire, here I have something to help only to have to say, uh wait they flagged it as fraud you can't use it after all. SO embarrassing!!

I filled out the customer service form. There is no place to call or chat. Lousy customer service! It's now 1115pm and order under review is still showing and I've received no email that review is complete. They have asked for 'more information' and I have given them the order number (which was already provided in my contact us form).

10 sierpnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Lisa,

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience this situation has caused, especially given the urgent circumstances surrounding your gift card purchase. We understand how important it was for the recipient to receive assistance quickly. We'd like the opportunity to review this further and assist you. Please check for an email from noreply.notifications@trustpilot.com, as we have requested additional information needed to locate your order and investigate the matter. We look forward to helping resolve this for you.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/13/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

Oceniono na 1 z 5

Complete fraud company

Complete fraud company. They charged my card, no card was emailed. Major companies should AVOID this criminal fraud garbage at all costs.

11 sierpnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Orest,

We’re sorry about this experience and understand your frustration. We would like the opportunity to investigate and help resolve this issue. Please check for an email from noreply.notifications@trustpilot.com, as we have requested additional information needed to locate your order and assist you further. Once we receive your details, our team will work with you to address your concerns as quickly as possible.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 08/15/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

Oceniono na 1 z 5

NEVER buying from cashstar again

this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the link to my giftcard, it said that that the giftcard could not be displayed, I tried to do many things like using vpn, going on a private browser, opening it on a different browser, NOTHING worked. I even contacted customer support many times and they are taking so so long to reply, even roblox support wouldn’t do anything. NEVER buying from here mind you this is about REAL LIFE MONEY.

11 sierpnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Dear Cindy,

Thank you for sharing your experience. We know how frustrating it must have been to receive confirmation that your Roblox digital gift card was delivered, only to find that the gift card could not be displayed despite trying multiple troubleshooting steps such as using a VPN, private browsing, and different browsers. We also understand your concerns regarding the time it has taken to receive support, especially when real money is involved. We would like the opportunity to review this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can locate your order and investigate this matter in more detail.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 08/13/2026:**

Hello Cindy, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Bonjours à tous j’ai commandé une carte…

Bonjours à tous j’ai commandé une carte cadeau d’une valeur de 60 euro j’ai reçu le mail de confirmation et un autre qui disais que j’allais le recevoir j’ai toujours rien plusieur mails envoyées au service pas de réponse merci de m’aider

25 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Bonjour, nous sommes désolés pour cette situation et nous souhaitons vous aider à la résoudre. Afin que nous puissions vérifier votre commande et vous assister davantage, veuillez consulter l’e-mail que nous vous avons envoyé depuis noreply.notifications@trustpilot.com et répondre avec les informations demandées. Dès réception de ces informations, nous examinerons votre dossier et ferons le nécessaire pour vous aider.

Maurice V.
CashStar Team.

Oceniono na 1 z 5

Tarjeta de 200 MXN

Compre una tarjeta de 200 MXN en roblox, y proceso bien el pago, pero cancelaron la tarjeta aunque me cobraron, el correo dice que tarda de 1 a 3 días, pero me parece injusto que se cobre de inmediato aunque sea cancelada, espero recibir mi dinero lo más pronto posible, de verdad quede muy triste con esta primera experiencia, definitivamente no pienso a volver a comprar una tarjeta de este sitio.

21 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Rian,

Gracias por compartir su experiencia. Sabemos lo decepcionante que puede ser que una tarjeta haya sido cancelada después de que el pago se procesó y entendemos su preocupación al ver el cargo reflejado de inmediato mientras espera el reembolso. De acuerdo con lo que menciona, recibió una notificación indicando que el reembolso puede tardar entre 1 y 3 días, y nos gustaría revisar su caso para brindarle más información y asistencia. Por favor, revise el correo enviado por noreply.notifications@trustpilot.com y responda con los datos solicitados para que podamos recopilar su información y ayudarle de la mejor manera posible. Agradecemos que nos haya hecho saber su situación y esperamos poder asistirle pronto.

Saludos cordiales,
Josh R.
CashStar Team.

**ACTUALIZACIÓN DE CASHSTAR (26/07/2026):**

Hola, Rian: muchas gracias por compartir su información de contacto con nosotros. Nuestro equipo está trabajando activamente en su caso y debería recibir una actualización en breve. Agradecemos sus comentarios y esperamos resolver este asunto a su entera satisfacción para recuperar su confianza en nuestro servicio.

Un cordial saludo,
Josh R.
Equipo de CashStar.

Oceniono na 1 z 5

Purchased an e gift card through Dicks…

Purchased an e gift card through Dicks Sporting Goods. The link they sent said the gift card cannot not be viewed. You can’t get anyone on the phone to help. Literally no support, if you happen to get someone they have no idea, put you on hold and drop the call. Spent hours today on phone and just want a refund. Horrible experience.

20 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Lori,

We’re sorry about this experience and understand how frustrating it must be to purchase an eGift Card and then be unable to access it, especially after spending significant time trying to get assistance. We would like the opportunity to investigate this further and help resolve the issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to request additional information needed to assist you. Once we receive your details, we’ll work with you toward a resolution as quickly as possible.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 07/28/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

Oceniono na 1 z 5

Quite possibly a complete fraud

Quite possibly a complete fraud. Unauthorized access, non existant customer service. They may be involved with the fraudsters

15 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Dear Robert,

Thank you for sharing your feedback. We have read your review and understand your concerns regarding unauthorized access, difficulty reaching customer service, and the possibility of fraud. We take matters involving account security and customer experience very seriously, and we would like the opportunity to investigate this further. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to gather additional information needed to review your case and provide further assistance. We appreciate your time and look forward to working with you to better understand this situation.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 07/19/2026:**

Hello Robert, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Worst experience ever

Two weeks and counting, and my gift card still hasn't been shipped. Customer service is an endless phone tree. It is impossible to get in touch with an actual person to resolve my issue. Complete scam.

13 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Dear Emily,

We have read your review and understand your frustration regarding the delay in receiving your gift card, as well as the difficulty you experienced when trying to reach customer service for assistance. We know how disappointing it can be to wait more than two weeks for an order and feel unable to get the support you need. We would like the opportunity to look into this matter further and help resolve it. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot and will need some additional information to investigate your order and provide further assistance.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 07/15/2026:**

Hello Emily, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Horrible experience

Horrible experience, failed purchase unrefunded, can't even contact a real human no matter what, never got my money back, do not use this to purchase gift card or you WILL lose your money.

6 listopada 2025
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello,

Thank you for sharing your feedback. We have read your review and know how frustrating it must be to experience a failed purchase, not receive an expected refund, and have difficulty finding the assistance you need. We take concerns like yours seriously and would like the opportunity to look into this matter further. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to review your case and provide further assistance. We appreciate the chance to investigate this for you.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 07/12/2026:**

Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Odeon Gift Card Inaccessible

Back in December I purchased an Odeon Cinemas gift card for a friend going through a difficult period following a parents death and every attempt to contact customer service to rectify this has been ignored, and we're told we need to contact Cash Star but they're hard to get in touch with.

20 grudnia 2025
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Robbie,

Thank you for bringing this to our attention. We're very sorry to hear about this experience, especially given the circumstances surrounding the gift. We'd like to help investigate this further and work toward a resolution. Please check for an email from noreply.notifications@trustpilot.com, as we've reached out to gather some additional information needed to assist you. We look forward to hearing from you soon.

Regards,
Maurice V.
CashStar Team.

Oceniono na 1 z 5

A disaster.

My experience has been a disaster. I purchased a £50.00 Odeon gift card for a friend (as did another mutual friend) following the death of his mother. He has not been able to redeem the card in Odeon as they asked for a number on the gift card which does not appear on the email he received and the online portal it takes you to simply gives a 'page not found error'. If it weren't for other reviews here I would have assumed that I had been scammed.

There hasn't been a way to contact CashStar to receive advice or a refund. Myself and my friend (who will also be leaving a review) have been left out of pocket and very frustrated. Please contact me to resolve this.

4 lipca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hi Stephen,

I'm sorry to hear about your experience, and I understand how frustrating this situation must be, especially given the circumstances surrounding the gift. We'd like the opportunity to help resolve this for you. Please check for an email from noreply.notifications@trustpilot.com, as we have sent a message requesting additional information needed to investigate the issue and assist further. Once we receive your details, our team will review the matter and work toward a resolution as quickly as possible.

Regards,
Maurice V.
CashStar Team.

Oceniono na 1 z 5

Fraudsters

Fraudsters. Nothing more.

13 czerwca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello,

We are sorry to read your review and understand that your experience has led you to feel this way. We take concerns like this very seriously and would like the opportunity to look into what may have happened and clarify the situation. To assist you further, please check your inbox (and spam/junk folder) for an email from noreply.notifications@trustpilot.com, as we have reached out to securely gather additional details needed to investigate and support you. We appreciate your feedback and hope to resolve this matter for you as quickly as possible.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 06/17/2026:**

Hello , thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Bestellung abgegeben und nichts erhalten

Bestellung abgegeben und nichts erhalten, bezweifle auch das überhaupt was kommt, nach diesen ganzen Erfahrungen bereue ich über Playstation/Cashstar bestellt zu haben…

5 czerwca 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hallo Klaus,

Es tut uns sehr leid zu hören, dass Sie Ihre Bestellung nicht erhalten haben und diese Erfahrung gemacht haben. Das verstehen wir absolut und wir möchten Ihnen gerne dabei helfen, das Problem schnell zu klären. Bitte überprüfen Sie Ihre E-Mails, einschließlich Ihres Spam-Ordners, auf eine Nachricht von noreply.notifications@trustpilot.com, da wir Ihnen dort geschrieben haben, um weitere Informationen zu erhalten und Ihr Anliegen bearbeiten zu können.

Maurice V.
CashStar.com

Oceniono na 2 z 5

Let op regio bij aankoop gift card

Als men vanuit Belgie een digitale cadeaubon voor PSN wil bestellen kan dat via playstation gift cards op hun website.

Playstation heeft CashStar aangesteld als officiële verkoper. En het blijkt dat CashStar enkel Nederlandse cadeaubonnen uitgeeft die niet te verzilveren zijn voor Belgische Playstation gebruikers.

De cadeaubon is dus niet bruikbaar. Geld terugvragen bij cashstar verloopt niet vlot. Het klachtenformulier stuurt geen automatische reply. Het bedrijf was moeilijk te bereiken. Je hebt maar 14 kalenderdagen om het geld terug te vragen.
(Aangezien het om een cadeaubon voor een andere persoon gaat, zal in de meeste gevallen het bedrag gewoon verloren gaan)

Ook Playstation gaat in de fout. Als ze regiobeperkingen stellen op het gebruik van cadeaubonnen, moeten ze dit ook duidelijk aangeven op de pagina bij bestelling.
Aan de hand van mijn account of IP adres kunnen ze weten dat ik de bestelling plaats vanuit België. Dus dan hoort er eigenlijk een waarschuwing te staan dat de cadeaubon ook niet in Belgie gebruikt kan worden.

Playstation was ook niet bereid ondersteuning te geven ,aangezien cashstar voor hun een derde partij is. Desondanks is cashstar wel hun officiële verdeler.

Update: Bedankt voor het aanbod om mij verder te helpen. Maar voor ik mijn ervaring deelde, was mijn terugbetaling reeds al bevestigd. Dus voor mij persoonlijk is de zaak nu afgehandeld. Maar uit algemeen belang denk ik dat er nog wel verbeteringen kunnen worden aangebracht aan de webshop en het klachtenformulier.

24 maja 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Het spijt ons te horen dat u deze ervaring heeft gehad met de aankoop van uw PlayStation cadeaubon en de verwarring rondom regiobeperkingen, evenals de moeilijkheden die u heeft ondervonden bij het aanvragen van een terugbetaling. Dat is uiteraard niet de service die wij willen bieden. We begrijpen hoe frustrerend het is wanneer een cadeau niet bruikbaar blijkt en de ondersteuning niet vlot verloopt. We helpen u graag verder om dit op te lossen. Wilt u alstublieft uw e-mail controleren, inclusief uw spamfolder, voor een bericht van noreply.notifications@trustpilot.com? Via die weg vragen wij enkele aanvullende gegevens zodat wij uw situatie verder kunnen onderzoeken en u passend kunnen ondersteunen.

Maurice V.
CashStar.com

**UPDATE VAN HET CASHSTAR-TEAM – 04-06-2026**

Hartelijk dank voor het delen van uw contactgegevens met ons. Ons team werkt momenteel actief aan uw dossier en u zult binnenkort een update van ons ontvangen. Wij waarderen uw feedback en hopen deze kwestie naar tevredenheid op te lossen, om zo uw vertrouwen in onze dienstverlening te herstellen.

Maurice V.
CashStar.com

Oceniono na 1 z 5

I'm surprised major retailers are using…

I'm surprised major retailers are using this company -- frustratingly poor customer service. An ecard that should be immediate takes longer than a shipment. When I complained, they said next time "just go buy a physical card at the store"

30 maja 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hello Carolyn,

I'm sorry to hear about your experience and the delay with your eCard, and I understand how frustrating this must have been, especially when you expected immediate delivery. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We would like the opportunity to make this right and assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather additional details so we can investigate and help resolve this issue as quickly as possible.

Regards,
Maurice V.
CashStar Team

**UPDATE FROM CASHSTAR.COM 06/02/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team

Oceniono na 1 z 5

Cashstar is Scam

Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it.
Never use Cashstar. Better to pick up a gift card at Grocery store.

1 maja 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Dear Caroline,

We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. We understand how frustrating unexpected fees, shipping costs, or issues with bonus card expiration can be, and we’d like the opportunity to look into this further and provide clarity. To help us locate your transaction and gather the necessary details to assist you, please check for an email from noreply.notifications@trustpilot.com and respond with the requested information. We’re committed to helping resolve this as quickly as possible and ensuring you have a better experience moving forward.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 05/26/2026:**

Hello Caroline, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Oceniono na 1 z 5

Totally scam, bought Roblox gift card, didnt get Robux

Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this is scam page.

27 kwietnia 2026
Opinia niezależna
Logo CashStar

Odpowiedź od CashStar

Hi there,

We’re sorry to hear about your experience with your Roblox gift card, and we truly understand how frustrating this must be. We want to help get this resolved for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested some additional details so we can further investigate and assist you. Once we have your information, our team will work with you to find a solution.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 05/22/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

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