Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the... Zobacz więcej
Reakcja na opinię
Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as... Zobacz więcej
Reakcja na opinię
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Dane kontaktowe
Middle Street 129, 04101, Portland, Stany Zjednoczone
- cashstar.com
1,2
Bardzo słaba
776 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
OPLICHTERS VOOR PLAYSTATION
Ik heb een Playstation giftcard gekocht en zij gebruiken Cashstar, nu heb ik een code gekregen die niet werkt en ben ik voor 60 euro opgelicht. Ik ben al 4 maanden in contact met Cashstar en Playstation en kreeg de eerste 3 maanden te horen 'oh wat vervelend, dit kan makkelijk worden opgelost! maar wel via hen en niet ons' en dat zeiden beiden partijen over elkaar. Heb wel 10 keer gehoord hoe het 'nu intern geëscaleerd is en per direct zou worden opgelost'. Tot ze na 3 maanden het lef hadden om te zeggen "de aankoop is te lang geleden dus u heeft geen recht meer op een terugbetaling, de case wordt gesloten". Ik heb net Playstation gebeld om aan te geven dat ik ze formeel ga aanklagen en nu is het weer "intern geëscaleerd". GEEN PLAYSTATION GIFTCARDS KOPEN DUS!!
10 października 2025
Opinia niezależna
Odpowiedź od CashStar
Beste klant, bedankt voor het delen van uw ervaring. Het spijt ons te horen dat u problemen heeft ondervonden met uw PlayStation giftcard en dat het oplossen hiervan frustrerend is verlopen. We willen dit graag verder onderzoeken en u zo goed mogelijk helpen. Zou u alstublieft uw gegevens willen bevestigen via de e-mail die u heeft ontvangen van noreply.notifications@trustpilot.com? Zodra we uw informatie hebben, kunnen we dit intern verder oppakken. Bedankt voor uw geduld.
Maurice V.
CashStar Team.
I ordered one $100 psn card
I ordered one $100 psn card, it said my payment did not go through and so i used another card and had the same issue saying declined. Both transactions took my $100 and i never received any gift card and I am now out $200 dollars. I have requested support on the website and no one has reached out. This is a scam so not buy
8 października 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Kailey,
Thank you for your feedback. We're truly sorry to hear about the trouble you've experienced with your order and the lack of response so far. We understand how frustrating this must be and want to help resolve it as quickly as possible. To proceed, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve sent a request to gather more details so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/10/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
10$ from my friend as a gift gone to WASTE to this company
Cashstar if ur reading this, please help resolve this issue. my friend paid 10 dollars for a playstation giftcard as a gift for me. it showed her an error that the transaction failed but took 10 dollars from her credit card and here we are a day later no signs of it on the email. so please send either a refund or send a new gift card so I can enjoy my gift. YES I CHECKED MY SPAM and main emails A million times they did not send anything and im convinced it wont come so plssss help.
4 października 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Hossam,
Thank you for reaching out and sharing your experience—we’re truly sorry for the inconvenience this has caused. We understand how frustrating it must be to expect a gift and not receive it. To help resolve this as quickly as possible, please check your inbox (including spam/junk folders) for an email from noreply.notifications@trustpilot.com. We’ve sent a message requesting more details so we can investigate and assist you further. We’re here to help and appreciate your patience while we work to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 10/07/2025:**
Hello Hossam, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
i paid 20 dollars but i got unable to process mail
i paid 20 dollars but i didnt get my robux i got mail unable to process mail. my money gone and i want a REFUND.
4 października 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Arda,
Thank you for sharing your experience. We're very sorry to hear that you did not receive the Robux you paid for and that you encountered an error message. We understand how frustrating this must be. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting additional information so we can investigate and help resolve this issue. Please check your inbox (and spam folder just in case) and respond at your earliest convenience. We’re here to help!
Regards,
Maurice V.
CashStar Team.
CashStar's Deceptive Profiteering
Used CashStar on the Nordstrom Gift Card website. The entry page defaults to a gift card value of $300, which I changed to my intended $150. I proceeded through the ordering process, entering the message to my niece recipient, email addresses, and credit card info. I checked everything, including the price, and just before I clicked "confirm & submit," I decided to back up and change the message to my niece. I then clicked through to confirm and submit, not realizing that the website reverted the order to the default of $300. I learned of the $300 error when I received the email confirmation. I immediately contacted a Nordstrom Rep, who contacted a CashStar rep, and was told gift cards can never be canceled, changed, or refunded. Then I was told that the CashStar representative stated that if I ordered another $150 gift card for a total order of $450 and provided CashStar with the second confirmation number, they would cancel and refund the original erroneous $300. So, they obviously could cancel the original gift card, but they refused to do so. What if I called them back and they refused to cancel both? Then they would have $450 of my money instead of $150 or $300. What made me more disgruntled, distrustful, and convinced they lie was the fact that 2 weeks prior, my wife and I, not knowing the other was ordering a gift card for our nephew, had made the mistake of each ordering a gift card for the nephew. When I called Nordstrom and CashStar then about this mistaken duplicate order, despite there being two orders for the same recipient, they refused to cancel one, stating gift cards cannot be canceled, refunded, or changed. So, ordering two does not allow one to get the other refunded. CashStar is lying because they told me that if I ordered two, they would cancel one, but when we ordered two, they refused to cancel any!!!!!
2 października 2025
Opinia niezależna
Odpowiedź od CashStar
Hello David,
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused. We understand how important it is for gift card orders to be accurate and handled with care. We’d like to investigate this further and assist you directly. Please check your inbox for a message from noreply.notifications@trustpilot.com, where we’ve requested additional information to help resolve this matter. We appreciate your patience and the opportunity to make things right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/07/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Bad idea to use cashstar
Do NOT buy roblox gift cards through the roblox app.
Cashstar charges your card, while the gift cards get cancelled. I reached out by e-mail and they haven't replied since. Currently waiting for my revolut to charge me back automatically after 7 days, but I'm not getting my hopes up reading other reviews.
28 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Damian,
Thank you for sharing your experience. We're very sorry to hear that your Roblox gift card orders were canceled despite being charged, and that you haven’t received a response to your email. We understand how frustrating this situation must be and want to help resolve it as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make things right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/07/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
Unable to buy Roblox gift cards
Today, I tried buying Roblox $10 gift cards for 3 times. First, I used PayPal (connected to a US bank account), order was confirmed but then got the email "Unable to Process Your Digital Gift Card Order". I tried again thinking it was a fluke, same error the 2nd time.
Then tried for the 3rd and final time, using a different payment method this time (Google Pay, connected to a different card), and even changed the delivery email address, but same "Unable to Process Your Digital Gift Card Order" error.
Well, I'm currently out $30, no refunds yet, hopefully I'll actually be refunded. But either way, purchasing a gift card should NOT be this frustrating. Seems like this issue has been happening for YEARS to many people all over the world and CashStar does not care enough to fix their horrible system. Would not recommend!
1 października 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Natasha,
Thank you for taking the time to share your experience. We're very sorry to hear that your attempts to purchase Roblox gift cards were unsuccessful and that you’ve encountered repeated errors and delays in receiving a refund. We understand how frustrating this must be and want to help resolve the issue as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/01/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
0 service or how not to run a business
I bought a key from them, but my order was simply canceled without any explanation. I had to wait 2–3 days for the refund to be processed back to my card. After that, a few days later, I tried again — I thought maybe it was just a random error. But the same issue happened again. I wrote to customer support — nobody replied. I’ve been waiting for 2 days now, and still no response. Fine, I went to the live chat on their website. There, they told me to contact Roblox support. But when I forwarded them the email I had received just 10 minutes earlier from Roblox support, saying that I needed to contact them instead, they simply advised me to buy the key on Amazon. So basically, they don’t care at all where the customer buys the keys. They don’t want profit, they don’t want a loyal customer.
I asked why my order was canceled. They told me nothing. All I got was: “We don’t know. It’s the system. We can’t provide you with any information. It’s confidential.” Absolutely ridiculous. So it turns out I can’t even purchase the product I want with my own money, using my own card.
Long story short, the service is a complete zero. Honestly, customer support around the world has sunk below rock bottom already. They hire people who quite literally hate their job. They have no interest whatsoever in helping customers or actually doing their work. I’ve had these exact same issues with dozens of other companies. And it’s always the same story. Customer support is basically nonexistent. It just doesn’t exist.
Honestly, I don’t understand, guys. We live in a capitalist world, and the primary goal of any private company is supposed to be making profit and selling its products. You are selling keys. So why make them if you don’t want people to buy them? Why sell them at all? I genuinely can’t understand this. I am a customer who wants to officially purchase keys from you, but you won’t let me for reasons I don’t understand, and you don’t provide any explanations. Furthermore, I honestly can’t wrap my head around this. You’re refusing money, you don’t want customers, you want them to go buy from other platforms. What kind of policy is that?
28 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello,
Thank you for taking the time to share your experience — we’re truly sorry to hear about the frustration and inconvenience you've faced. We understand how disappointing it must be to have your order canceled without clear communication, and we regret that our support interactions didn’t meet your expectations. To help us investigate this further and provide the assistance you deserve, please check your inbox for an email from noreply.notifications@trustpilot.com — we’ve sent a request to gather more details about your case. We’re committed to improving and hope to make things right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/30/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
I tried buying giftcards for a friend…
I tried buying giftcards for a friend of mine, they said that the payment information was wrong and i tried a seccond time and they still denied it, i checked my bank account and the money was taken from me, but no giftcards have yet arrived.
27 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Lorenzo,
Thank you for sharing your experience. We're sorry to hear that your gift card purchase was declined despite funds being withdrawn from your account. We understand how concerning this situation must be and want to help resolve it as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/30/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
I recently attempted to purchase Roblox…
I recently attempted to purchase Roblox gift cards through your platform, and my orders either failed or were delayed, resulting in lost funds. Several other users have reported similar issues.
i have questions directly directed to cashstar:
Why these recurring issues with Roblox gift card transactions are happening.
What measures CashStar is taking to ensure users receive their purchases promptly.
Why CashStar continues to handle Roblox gift cards despite the reported problems, rather than considering alternative solutions.
25 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Chevus,
Thank you for your feedback. We’re sorry to hear about the issues you experienced with your Roblox gift card orders. We take these concerns seriously and are actively working to ensure smoother transactions for all users. To assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com we’ve reached out to gather more details so we can investigate and resolve this promptly.
Regards,
Maurice V.
CashStar Team.
Purchased an egift card from Sephora…
Purchased an egift card from Sephora and Cashstar was egift card processor. I then tried to use the gift card and found it had balance of $0. I tried to call Cashstar customer service and they told me they could not help me and I'd have to contact Sephora. Sephora told me same thing. I went back and forth, speaking to supervisors and no one could give me history on when/where the balance was used. Just a fraud. Save yourself the time and trouble and stay away from this trash company.
UPDATE: I received an email from Trustpilot saying more information was needed from Cashstar to look into my complaint but when I logged into my account there was no way to contact the company. I still have not received any resolution nor have I been contacted by the company/customer support.
10 sierpnia 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Kate,
Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've encountered while trying to resolve the issue with your Sephora eGift card. We understand how disappointing it must be to feel caught between two companies without clear answers. While we’re limited in what we can share publicly, we’d like to investigate this further and help however we can. Please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
Roblox Endorsed Scam
A hot mess. I purchase a Roblox gift card as a gift and they immediately charged my card. About a day later, I get an email that processing has failed and I would be refunded. Ten days later, not a single refund in sight. I called their support and they explained that they never even charged me and my bank must be the one keeping my money away from me.
Thank goodness it was only ten dollars! Let my cheap mistake be your warning.
19 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello there,
Thank you for sharing your experience. We’re sorry to hear about the difficulties with your Roblox gift card purchase and the confusion regarding the refund. We’d like to look into this further for you—please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request your details so our team can assist directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
I tried to buy a Roblox Virtual Gift.
I tried to buy a Roblox Virtual Gift Card for someone else through the official Roblox website, where I was redirected to another website (apparently responsible for it) called "roblox.cashstar.com." I entered the recipient's email address, my own email address (the sender's), and the amount I wanted to purchase (R$25.00). The next screen was to enter the card details.
After filling out everything and clicking "Finalize," the error "Payment Declined" appeared, as shown in the attached image. After this error, I went to the NuBank app to confirm whether or not the amount had been charged, and to my surprise, it had been charged. I immediately contacted them. After three full days, I had not received a response.
16 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello Hayden,
Thank you for bringing this to our attention. We’re sorry to hear about the payment issue and the delay in receiving a response. We’d like to review your case further to resolve this as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com we’ve reached out to request more details so our team can assist you directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
J’ai commander une carte roblox de 10€…
J’ai commander une carte roblox de 10€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD75MHY8
Je souhaite un remboursement.
ARNAQUE surtout ne commander jamais sur ce site!!!!!!
18 września 2025
Opinia niezależna
Odpowiedź od CashStar
Merci d’avoir partagé votre expérience. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte cadeau comme prévu et comprenons votre demande de remboursement. Afin de pouvoir vous aider davantage, merci de vérifier l’email envoyé par noreply.notifications@trustpilot.com, où nous vous demandons des informations supplémentaires pour traiter votre dossier.
Maurice V.
CashStar Team.
**MISE À JOUR DE CASHSTAR.COM 19/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement des nouvelles. Nous vous remercions pour vos commentaires et espérons résoudre ce problème à votre entière satisfaction afin de regagner votre confiance en nos services.
Maurice V.
CashStar Team.
Incompetentes
Dia 17/09 comprei um cartão presente do Roblox no valor de 25€ com o ApplePay para o aniversário do meu filho. Assim como outras reclamações aqui, primeiro deu pagamento recusado e logo de seguida autorizou e o dinheiro ficou cativo na minha conta bancaria. Hoje dia 18/09 o cartão presente ainda não apareceu no meu email, não recebi nenhum email de confirmação, nenhum código de processo, não responderam ao pedido de informação que mandei. Resumindo, a surpresa de aniversário foi estragada.
Já não quero o presente, quero o reembolso.
Não comprem nesta empresa!
17 września 2025
Opinia niezależna
Odpowiedź od CashStar
Lamentamos muito pela experiência frustrante que descreveu, especialmente considerando que se tratava de uma surpresa de aniversário. Entendemos a sua insatisfação com a ausência do cartão presente, a falta de confirmação e a demora na resposta. Queremos muito ajudá-lo a resolver isso o quanto antes. Por favor, verifique sua caixa de entrada para um e-mail de noreply.notifications@trustpilot.com — precisamos de algumas informações adicionais para poder investigar e oferecer uma solução adequada. Agradecemos por compartilhar seu feedback.
Josh R.
CashStar Team.
**ATUALIZAÇÃO DA CASHSTAR 22/09/2025:**
Olá, muito obrigado por compartilhar suas informações de contato conosco. Nossa equipe está trabalhando ativamente no seu caso e você receberá uma atualização em breve. Agradecemos seus comentários e esperamos resolver este caso de forma satisfatória para restaurar sua confiança em nosso serviço.
Atenciosamente,
Josh R.
Equipe CashStar.
TRUFFA
Sito truffa è un’eufemismo. Dopo aver pagato mi è arrivata una mail dicendo che il pagamento non è andato a buon fine, soldi prelevati dal conto e del rimborso nemmeno l’ombra. Non è possibile che un’azienda come Sony si affidi a questi truffatori.
Purtroppo ho letto troppo tardi le recensioni, da evitare come la peste.
17 września 2025
Opinia niezależna
Odpowiedź od CashStar
Ci dispiace sinceramente per l’esperienza negativa che ha avuto. Comprendiamo quanto possa essere frustrante ricevere un messaggio di errore dopo il pagamento e non vedere alcun rimborso. La sua opinione è molto importante per noi e vogliamo fare il possibile per risolvere la situazione. La invitiamo gentilmente a controllare la sua casella di posta per un’email da noreply.notifications@trustpilot.com: ci serve raccogliere alcune informazioni aggiuntive per poterla assistere al meglio. Grazie per averci segnalato il problema.
Josh R.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 22/09/2025:**
Ciao, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Cordiali saluti,
Josh R.
Team CashStar
Horrible, no refund.
Horrible! On sept 11 I spent 70$ on a sephora e-gift card that immediately sent me an email saying my transaction didnt go through and that I had to wait 3 business days for my refund, well its been 3 business days and still nothing!! Ive tried contacting my bank and they said if I chose to dispute it it would take even longer for my refund so here is my last resort before i truly get my bank involved because I need my refund ASAP
11 września 2025
Opinia niezależna
Odpowiedź od CashStar
Dear Rozerin,
We're truly sorry for the frustration you've experienced. We understand how important timely refunds are. To assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com so we can securely gather your details and resolve this as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/17/2025:**
Hello Rozerin, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
TRUFFA
MOLTO GRAVE il fatto che PlayStation si affidi ad un sito TRUFFA del genere. Ho acquistato una gift card e mi e istantaneamente arrivata una mail dove c’era scritto che non era possibile processare l’ordine e che avrei ricevuto un rimborso. Inutile dire che, come tutte le altre persone che hanno lasciato delle recensioni, anche io non ho ricevuto né la gift card né il rimborso. VERGOGNOSO
12 września 2025
Opinia niezależna
Odpowiedź od CashStar
Ci dispiace moltissimo leggere la sua esperienza e comprendiamo perfettamente la frustrazione causata da un ordine non andato a buon fine. Il nostro obiettivo è garantire un servizio sicuro e affidabile, e ci scusiamo sinceramente per il disagio. Per poterla assistere al meglio, la invitiamo a controllare la sua casella email per un messaggio da noreply.notifications@trustpilot.com: abbiamo bisogno di alcune informazioni aggiuntive per procedere con la verifica e supportarla nella risoluzione del problema. Grazie per averci segnalato la situazione.
Josh R.
CashStar Team.
2 mal betrogen worden
2 mal, 10€ abgebucht ohne einen Code zu erhalten! Frechheit … Ich habe vorher eine 20€ Geschenkkarte erworben und auch erhaltene, allerdings gilt das nicht für 2 darauf folgende Bestellungen, welche je 10€ gekostet haben. Geld wurde abgebucht aber kein Code versendet… so wie es scheint hat die Firma schon öfter solche Bewertungen erhalten, ist aber nicht in der Lage diesen Service zu optimieren und Fehler zu beheben. Ich möchte mein Geld wieder haben !
14 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hallo und vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid zu hören, dass Sie zweimal 10 € bezahlt haben, ohne einen Gutscheincode zu erhalten – das entspricht keinesfalls unserem Anspruch an Service und Zuverlässigkeit. Wir möchten dieses Problem gerne für Sie klären und sicherstellen, dass Sie die Unterstützung erhalten, die Sie verdienen. Bitte überprüfen Sie Ihre E-Mails, insbesondere eine Nachricht von noreply.notifications@trustpilot.com, da wir dort weitere Informationen von Ihnen angefordert haben, um Ihnen schnellstmöglich weiterhelfen zu können. Vielen Dank für Ihre Geduld!
Josh R.
CashStar Team.
Never got my code for 10 dollar robux…
Never got my code for 10 dollar robux card
14 września 2025
Opinia niezależna
Odpowiedź od CashStar
Hello there,
Thank you for bringing this to our attention. We’re sorry to hear that you haven’t received your code for the Robux card and understand how frustrating that can be. To help us look into this further, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can assist you directly.
Maurice V.
Cashstar Team
Doświadczenie Trustpilot
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