Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Honest to god I wish I could rate this 0 stars, but whatever I was trying to buy a Roblox gift card for a friend that costed 10 dollars, and the official Roblox site led me to CashStar. I pur... Zobacz więcej
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this was my first time buying a digital robux gift card and I chose to buy it from cashstar. After I ordered, I received an email instantly and my giftcard was already delivered but when I opened the... Zobacz więcej
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Bought a QuikTrip Gift Card for elderly family member in Wisconsin. Turns out there are 2 QuikTrip/Kwik trip companies. QuikTrip is no good in WI and I needed to purchase Kwik trip card. My mistake as... Zobacz więcej
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Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Zobacz więcej
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Middle Street 129, 04101, Portland, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased a gift card through CashStar and the amount was immediately deducted from my bank account. However, I received a message saying: "Unable to process your order", and I never received the gift card or any clear explanation.
I tried to contact their customer support, but got no response. There’s no proper way to track the order status, and the lack of communication is extremely frustrating.
This is completely unprofessional and unacceptable. A company handling digital payments should have a much better system in place to protect customers and respond to issues.
I do not recommend using CashStar at all. If I don’t get a resolution soon, I will dispute the charge with my bank.
⚠️ Please be careful — avoid using this service until they fix these major problems and start respecting customer trust.

Odpowiedź od CashStar
I would highly appreciate it if i can get a refund i brought a 150 roblox card on the site
And haven’t received a code and it’s been hrs
Still waiting for a refund or a code for what i paid for my order number CNPZD7R8XPB
I got my refund back after two days thank you so i will give it 3 stars im aware now that i won’t just go purchasing without reading reviews first

Odpowiedź od CashStar
Huge risk of payment declining and not refunding you for a 1-2 week period - approach with caution!
As someone residing in the US with multiple different US based payment methods, every single one of them was declined. Rather than receive help from support, you'll simply be shooed off and told they have no details and to just buy a physical plastic card elsewhere. Their "response" to this review was just the exact same copy-pasted message, only from a different name. I have never experienced as awful of service as I have with CashStar and recommend nobody to purchase from them unless they get their act together - 2 stars only because they don't outright take your money and refuse to give it back.
They don't seem to want to provide the customer service at all, so why should you do business with them? What is going on in this company?

Odpowiedź od CashStar
Been given a Morrisons giftcard from Tameside council through my sons school for dinners through the summer holidays, the link provided just says page not found and to call a premium number which I can’t do. Can’t contact school as it’s the 6 weeks holidays, Morrisons said they can’t help! Useless!

Odpowiedź od CashStar
Tried to purchase gift cards on multiple websites for a friends birthday: Starbucks Sephora Lululemon Cactus club and all payments were declined. I ensured billing info was correct and used multiple payment methods. Nothing works. It’s a shame that every business uses Cashstar

Odpowiedź od CashStar
Bought a roblox 60€ card, everything worked etc etc but didn't get the email to redeem it. Contacted support, and never got an answer.
Edit: got an answer, but they just say the order has not been processed; though on the site, it says it has been processed successfully, and the gift card is there. Though there is no way to claim in, because I need a mail to arrive, BUT IT DIDN'T

Odpowiedź od CashStar
Ho acquistato una gift card da 60€
i soldi sono stati scalati, la mail di conferma acquisto è arrivata ma non è mai arrivare la mail con il link.
Dal link trovato nella mail di conferma acquisto ho trovato il modo per accedere a tutte le gift card acquistate ma quella acquistata ieri risulta non attiva infatti esce il messaggio: "eGift cannot be viewed"
Servizio pessimo.

Odpowiedź od CashStar
Ho acquistato una gift card dal valore di 20 euro..non mi e mai arrivata..costato che e un sito davvero poco poco affidabile..da evitare

Odpowiedź od CashStar
The worse service that ever had, i tried to buy a gift card yesterday for a birthday that is today, my gift card was unable to be processed from i don't know what reasons and they took $600 from my account , no refund yet.

Odpowiedź od CashStar
Bought $10 Robux giftcard and was claimed by the recipient but received nothing but a free hat. Went to the CashStar support page and it says PAGE NOT FOUND. Roblox should not be working with this company. Totally unprofessional. Would give it 0 stars if I can.

Odpowiedź od CashStar
Ho acquistato in data odierna una gift card PlayStation Store da 80€, dopo essere stato reindirizzato al sito CashStar dal sito ufficiale PlayStation Italia.
A distanza di quasi 5 ore dalla ricezione dell'email di conferma elaborazione ordine e l'addebitamento del relativo costo sulla mia carta (le FAQs ufficiali indicano 1 ora come tempo medio di attesa per l'invio della card), non ho ancora ricevuto alcuna comunicazione da CashStar, nonostante abbia aperto due segnalazioni all'assistenza con richiesta di informazioni sullo stato dell'ordine.
Non posso che confermare mio malgrado l'estrema inaffidabilità dell'azienda nel processo di vendita delle gift card, già segnalata nelle innumerevoli recensioni negative precedenti.

Odpowiedź od CashStar
I bought a $10 Roblox Giftcard on the 6th of July 2025, and got charged for it. I then received an email telling me to wait to receive my card then immediately, I got another email saying that my transaction failed although I got charged for it.
I went over and emailed their customer service, writing my issue, order number, email, and amount. A day later, I received the first email that said it is going to take about 72hrs for the cancellation and return of fund to complete.
I had waited 72hrs and didn't receive any payment yet. I emailed them and they took two bloody days to respond with an unnecessary comment again.
I then contacted my financial institution about it and they asked for the website link, amount spent, and an ARN code. I straightly went to email the Roblox Cashstar customer service and they sent "screenshots". There was a big blank after they said here are the screenshots. They're really starting to get on my nerves. I asked for the bloody ARN code and they keep dodging the question.
All I need is the ARN code to be able to get my refund.
I don't recommend buying anything Cashstar and I apologise to people who got scammed by them. Their customer service is VERY BAD: they take forever to respond and deliver you useless responses. Note that I'm not from the US so I cannot contact their phone number. This is what I got to deal with

Odpowiedź od CashStar
I bought a Roblox gift card .It says that I will get it within 24hours I’m still without any code.

Odpowiedź od CashStar
I want to cancel my order after having read all of these reviews. I made a purchase of a $25 gift card for a birthday gift. I have been sent nothing. The birthday is tomorrow. How long does it take to send a digital gift card? This is UNNACCEPTABLE.

Odpowiedź od CashStar
I just bought total $40 robux gift card at July 23 2025. And today when I write this, I still not receive my robux yet. I paid that via PayPal and as I check my transaction history on PayPal it said pending. Now I didn't want the robux, I just want to refund. I have sent email to CashStar but they didn't respond until now.

Odpowiedź od CashStar
I bought a 200$ PlayStation gift card and they refused it and no refund yet not a single dollars yet, they it would take 1-3 days to get my money its been a week

Odpowiedź od CashStar
Purchased a 10$ PlayStation gift card using apple cash. Gift card is nowhere to be found and I would like a refund.

Odpowiedź od CashStar
On m’a pris une carte numérique de 20€ mais je ne l’ai pas reçu, je ne recommande absolument pas

Odpowiedź od CashStar
J'ai passer une commande et j'ai toujours rien reçu c'est normal
Commande numéro CND6EWH2MJ

Odpowiedź od CashStar
Achat d'une carte cadeau Playstation d'une valeur de 50 € pour l'anniversaire de mon neveu aujourd'hui même.
Aucun mail, aucune confirmation, aucun code.
Je suis furieuse.
Mon numéro de commande est : CND6E6E9TA
Si je ne reçois pas mon code avec l'argent ce jour dans mon mail, je porte plainte pour fraude bancaire.

Odpowiedź od CashStar
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