Outstanding service and a truly pleasant rental experience!
I had a fantastic experience with Carwiz (booking through Expedia). The staff were welcoming, friendly, and clearly knowledgeable. I completed the online check-in beforehand and uploaded all required documents, so at pickup, I only needed to show my passport to confirm my identity. After signing three times and having a nice chat, I received the keys along with clear instructions on where to find the car.
The car itself was spotless and in excellent condition — small, but full of extras! I was genuinely impressed that the most affordable option in their fleet was such a well-equipped, almost top-of-the-range version. It drove beautifully and had low mileage. The team also took the time to show me the few small existing marks on the vehicle and explained the full-to-full fuel policy. They even offered the option to prepay a full tank, which was perfect for my early-morning return.
Before returning the car, I gave it a quick wash — it had been raining, and I felt the car (and the service) deserved it! Drop-off was seamless: I simply parked it in the same spot where I picked it up, dropped the key into their return box, and was on my way to my flight.
Overall, I’m extremely pleased with the service, the car’s cleanliness, and the entire experience. I also really appreciated that, even though I had extended excess cover from Expedia, I wasn’t pressured or bombarded with insurance offers — a big plus!
I’ll definitely use Carwiz again and have already recommended them to my friends. A genuine 5-plus-star experience!
25 września 2025
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