Great customer service and help from the team, Lewis, Jamie and Paul helped with getting our card machine on time and made the process very easy and direct. Highly recommend
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... Zobacz więcej
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Excellent service from Paul at CardSaver. Professional, friendly, and very helpful throughout the process. Everything was handled smoothly and efficiently. Highly recommended!
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Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, Zjednoczone Królestwo
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and responsive
Paul and his tech colleagues were quick and responsive with follow up calls to check everything was working as it should
10 października 2024
Odpowiedź od Card Saver
Thank you for your review! We're delighted to hear that Paul and our tech team were quick and responsive in ensuring everything was working smoothly. Your satisfaction is important to us, and we're glad we could provide the follow-up support you needed. If you have any further questions or need assistance, don’t hesitate to reach out!
Odpowiedź od Card Saver
Thank you for your review! We're happy to hear you received great help and good service. If you need any further assistance, feel free to reach out—we’re here to help!
Great service
We had 2 colleagues helping with different issues regarding our card machine. Sean was really helpful in explaining and talking through getting an updated unit with better features. Paul talked a member of staff through getting out current card machine attached to our WIFI. He took the staff member through each step and made it an easy and quick process to get us online. Our mobile signal is terrible where we are so an updated card machine and now able to use WIFI to process transactions instead of depending on poor mobile signal will benefit our Charity.
9 października 2024
Odpowiedź od Card Saver
Thank you for sharing your experience! We're thrilled to hear you were assisted effectively. It's great to know that you were helped in finding an updated card machine with better features, and were happy to hear the WiFi setup process was made easy for your team. We're glad that this solution will make a big difference. If you need any further support, don’t hesitate to reach out—we’re always here to help!
Sean was very helpful and everything…
Sean was very helpful and everything was sorted asap, nothing was too much trouble for him.
9 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you for your kind review! We're so pleased to hear that Sean was able to assist you quickly and efficiently. It’s great to know that he made the process seamless and was willing to go the extra mile. If you need any further help, don’t hesitate to reach out!
Very helpful and polite member of…
Very helpful and polite member of staff. Took his time to explain everything calmly and thoroughly. Real assest to your organisation
8 października 2024
Odpowiedź od Card Saver
Thank you for your wonderful feedback! We're thrilled to hear that our team member provided such a positive experience, taking the time to explain everything thoroughly and with care.
Odpowiedź od Card Saver
Thank you so much for your kind words! We're glad to hear that you found our service helpful. If you ever need assistance again, feel free to reach out, we're always here to help!
Sean was very helpful
Sean was very helpful, polite, straight forward information about saving money
4 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that Sean provided you with helpful, polite, and straightforward information. We appreciate your feedback!
Appalling company
Appalling company
Stay well clear
Issue 5 year contract but don’t tell you and when you csncrl there threatening and demand a large payment. Before bailiffs action
Do not use this company
2 października 2024
Opinia niezależna
Odpowiedź od Card Saver
We are truly sorry to hear about your negative experience, and we take feedback like this very seriously. We understand that contractual terms can sometimes cause confusion, and we aim to be as transparent as possible in all our agreements.
We would like to investigate this matter further to ensure that any misunderstandings are clarified, and any concerns you have are addressed. Please reach out to our customer service team and we will be happy to review your contract details and discuss potential solutions.
Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.
I found that Paul Was very knowledgableand Helpful…
I found that Paul Was very knowledgable and Willing to help all the way through from the start of ordering the new card machines right through to helping me set them up. With a freindly attitude. Very Helpful.
1 października 2024
Odpowiedź od Card Saver
Thank you for your wonderful review! We're thrilled to hear that Paul was able to assist you every step of the way, from ordering your new card machines to setting them up. It's great to know his friendly and helpful attitude made the process smoother for you. If you need any further assistance, don't hesitate to reach out—we're always here to help!
Sean Clancy
Sean Clancy, What exceptional service. he got us a better deal on our card machine and went the extra mile to put things right.
1 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your review! We're delighted to hear that Sean provided you with exceptional service and secured a better deal on your card machine. Going the extra mile is what we strive for, and we're glad Sean made sure everything was put right.
New payment machine
Paul was very helpful and talked me through the new card machine very patient with a nearly 70 year old lady!!!
27 września 2024
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that Paul was able to assist you with patience. We always strive to provide the best service for our customers, and it's wonderful to know you felt supported. If you ever need further assistance, don't hesitate to reach out!
Happy you found a cheaper company for…
Happy you found a cheaper company for me and my business
25 września 2024
Odpowiedź od Card Saver
Thank you for your review! We're glad we could help you find a more cost-effective solution for your business. It's always our goal to provide the best value for our customers!
Paul was very helpful and reassured me…
Paul was very helpful and reassured me immediately as per usual.
Many thanks
Matt.
23 września 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that Paul was able to provide the reassurance and support you needed. We truly appreciate your continued trust in us. If you need anything else, don't hesitate to reach out!
Very helpful & clear advise given
23 września 2024
Odpowiedź od Card Saver
Thank you for your kind words! I'm glad to hear that you found the advice helpful and clear. If you ever have more questions or need further assistance, feel free to reach out!
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, thank you for your time this morning.
17 września 2024
Odpowiedź od Card Saver
Thank you for your thoughtful review! We're glad to hear that our staff could assist you and provide the help you needed. If you have any more questions in the future, don't hesitate to reach out!
Odpowiedź od Card Saver
Thank you for your kind review! I'm happy to hear that you found the responses helpful. If you have any more questions, don't hesitate to ask!
Paul always helps our company with superior customer service
I have a gentleman at the company, only know by first name. He is Paul, helped with our issues a number of times. He is there and I am so happy if on the rare occasion we have an issue with our card machine, he picks up the phone. He is thorough, super helpful, never leaves a stone unturned, always goes the extra mile. He is the most important reason, we are staying with the company. I can not speak highly enough of him. I hope my praise is identified and the review is passed to his superiors, Paul is doing an excellent work, representing Card Saver and if he picks up the phone, I know we will get all issues resolved when we speak. Huge thank you for this, looking forward to speaking to Paul if I call the company whenever we have an issue again
11 września 2024
Odpowiedź od Card Saver
Thank you so much for your kind words and thoughtful review. We are delighted to hear about your positive experience with Paul and how much his dedication and support have meant to you and your business. Paul truly embodies the values we strive for at Card Saver, and it’s wonderful to know that he has made such a lasting impact.
We will be sure to pass along your praise to Paul and his superiors. Feedback like yours encourages us to continue delivering the best possible service to all our customers. It's incredibly rewarding to hear that his hard work and attention to detail have earned your trust and loyalty.
If there is anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent service, and we’re so glad that Paul has played such a key role in your satisfaction.
Thank you once again for sharing your experience!
5 Star Service
I would like to extend my sincere thanks to Paul for his exceptional assistance. He demonstrated a high level of professionalism and was an absolute pleasure to work with.
Paul made the transition to our new card machines seamless, ensuring the entire process went as smoothly as possible.
His continued follow-ups to check on our progress were greatly appreciated.
Throughout our interactions, Paul remained polite, friendly, and attentive.
I highly recommend his services. *****
5 września 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words and thoughtful review! We're delighted to hear about your positive experience with Paul. It's always our goal to provide exceptional service, and we’re glad Paul was able to make the transition to your new card machines as seamless as possible. If you ever need further assistance, please don't hesitate to reach out!
Odpowiedź od Card Saver
Thank you for your kind review! We're thrilled to hear that you found our service helpful and informative. Our goal is always to provide the best support possible, and your feedback lets us know we're on the right track.
If you ever need any further assistance, please don't hesitate to reach out. We're here to help!
Very easy and easy to set uo
2 września 2024
Odpowiedź od Card Saver
Thank you for your great review! We're so pleased to hear that you found the setup process easy and straightforward. Our team works hard to make things as simple as possible for our customers.
If you need any further assistance, we're always here to help!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.