Great customer service and help from the team, Lewis, Jamie and Paul helped with getting our card machine on time and made the process very easy and direct. Highly recommend
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... Zobacz więcej
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Excellent service from Paul at CardSaver. Professional, friendly, and very helpful throughout the process. Everything was handled smoothly and efficiently. Highly recommended!
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Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, Zjednoczone Królestwo
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sean Clancy helped me so much to…
Sean Clancy helped me so much to understand everything and save me lots of money each month with my terminal and card charges.
Very understanding & patient.
Great customer service
19 listopada 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you for sharing your positive experience with Sean!
We're thrilled to hear how much he was able to help you understand the process and save on your terminal and card charges.
Sean takes pride in providing exceptional service, and it's great to see his understanding and patience made a difference for you.
If you ever need further assistance, don’t hesitate to reach out.
We’re here to help!
Good service
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees.
I guess this makes us feel like valued clients as we were nearing renewal and being bombarded with good deals.
Thanks to Card Saver, we have saved some money on what were already great rates.
18 listopada 2024
Odpowiedź od Card Saver
Thank you for your kind words! We're delighted to hear that our team could reassess your needs and secure an even better deal for your terminal rental and processing fees. Ensuring our clients feel valued, especially during renewal periods, is one of our top priorities. We're glad we could help you navigate through the offers and achieve additional savings. If you ever need further support or have questions, please don’t hesitate to reach out—we’re always happy to help!
A happy Card Saver customer....
We have been a customer of Card Saver for a few years now and they recently contacted us to advise that they could get us a better deal on our card machines. The whole process was amazingly smooth and easy. Any questions were answered swiftly and professionally and we are happy to now have a great deal with Card Saver. A special thank you to Sean Clancy and Jamie Cleary who have both got amazing customer service skills. I would highly recommend Card Saver to any business that values customer service, support and a really good deal in these testing times for businesses.
18 listopada 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that the process to secure a better deal on your card machines went smoothly and met your expectations. It’s especially rewarding to see Sean and Jamie’s efforts recognized for their exceptional customer service.
Providing outstanding support and value is at the heart of what we do, and we’re delighted to have been able to help you secure a deal that works well for your business.
Your recommendation means the world to us, and we look forward to continuing to support your business in the future. If you ever need anything, please don’t hesitate to reach out.
I had a fantastic experience working…
I had a fantastic experience working with Jordan when purchasing a card machine for my business. He was incredibly knowledgeable, patient, and took the time to explain all of the options available to me. He made sure I understood the features, fees, and setup process, let’s hope this service carry’s on.
Tony
18 listopada 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you for your wonderful review! We’re thrilled to hear about your fantastic experience with Jordan.
We truly appreciate your trust in us, and we’re committed to delivering the same high standard of service throughout your journey. If you have any questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help.
Odpowiedź od Card Saver
Thank you for your positive feedback! We are glad to hear you found the service polite and helpful, and that all your questions were answered. If there's anything else you need, please don't hesitate to reach out!
Spoke to Paul sorry didn't get his…
Spoke to Paul sorry didn't get his surname but really helful sorted everything out top man
14 listopada 2024
Odpowiedź od Card Saver
Thank you for your fantastic review! We're so pleased to hear that Paul was able to help and sort everything out for you. If there’s anything else you need, don’t hesitate to reach out. Thanks again!
Amazing customer service
Suzie was great on giving us an update on some changes to our account we requested. Also sorted out another question we had and did it straight away.
Would definitely recommend this company.
11 listopada 2024
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that Suzie was able to assist you and provide the updates you needed. We always strive to make sure our customers feel supported and valued, and we're glad to know you had a positive experience. Your recommendation means a lot to us—thank you again for choosing our company!
We had a smooth and easy process when…
We had a smooth and easy process when changing over our card terminals for our 4 sites across the UK... Sean Clancy was a pleasure to deal with and we'd thoroughly recommend him to anyone in the future. Thanks for your help Sean! Rise Fitness Team.
1 listopada 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words! We're delighted to hear that the process of upgrading your card terminals was smooth and hassle-free across all four of your sites. Sean will be thrilled to know that you had such a positive experience!
Paul was great
Paul was great, I raised an enquiry Friday morning and he called me back within just a few hours and the query was resolved.
1 listopada 2024
Odpowiedź od Card Saver
Thank you so much for your positive feedback! We’re thrilled to hear that Paul was able to assist you quickly and effectively. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Odpowiedź od Card Saver
Thank you for your wonderful review! We're so glad to hear that you found our service quick, responsive, and efficient. Your satisfaction is our top priority, and we appreciate your continued support. If there's anything else we can do for you, just let us know!
Odpowiedź od Card Saver
Thank you for your review! We're thrilled to hear that Paul was able to assist you with any help you needed!
If you need any further assistance, don’t hesitate to reach out!
Been with card saver for many years
Been with card saver for many years. With no problems. Good customer care.
22 października 2024
Odpowiedź od Card Saver
Thank you for your loyalty and for sharing your experience! We're delighted to hear that you've had a smooth experience with Card Saver over the years and that our customer care has met your expectations. We're here to continue providing the same great service, so if you ever need anything, don't hesitate to reach out!
Paul was very polite and knowledge
Paul was very polite and knowledge.
Very easy to understand what he was talking about
23 października 2024
Odpowiedź od Card Saver
Thank you for your review! We're so pleased to hear that Paul was both polite and knowledgeable, and that he communicated everything clearly. It's great to know you found the process easy to understand. If you need any further assistance, don’t hesitate to reach out!
Sean was excellent at saving us money…
Sean was excellent at saving us money and getting the best deal for us. Very good at answering all our questions. Was very patient waiting for us to get all our information together for a comparison.
22 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind review! We’re thrilled to hear that Sean was able to help you save money and find the best deal. It’s great to know he was thorough in answering your questions and patient throughout the process. We truly appreciate your feedback, and if you need anything else, don’t hesitate to reach out!
Contract Renewal …
I have just renewed my card processing contract with Sean Clancy of Card Saver, Looking forward, my monthly fees have been reduced by nearly 20%!
The whole process was made much less arduous thanks to Sean’s assistance.
Thank you.
17 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that you're seeing significant savings on your monthly fees, and that Sean made the renewal process easier for you.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
Someone called paul m answered the call…
Someone called paul m answered the call it took a little while but sorted it out at the end, only issue internet is very slow (. Not my end. )
15 października 2024
Opinia niezależna
Odpowiedź od Card Saver
Thank you for your feedback! We're glad to hear that Paul was able to resolve the issue for you, even though it took a bit of time. We apologize for any inconvenience caused by the slow internet connection and appreciate your patience.
If you have any further concerns, please don't hesitate to reach out—we're here to help!
Paul in technical support
Paul in technical support, was very helpful, nothing was too much trouble, very professional and very polite.
2 października 2024
Odpowiedź od Card Saver
Thank you so much for your wonderful feedback! We're delighted to hear that Paul was able to assist you with such professionalism and care. Providing helpful and courteous service is what we strive for, and it’s great to know Paul met those expectations.
If you ever need further assistance, don't hesitate to reach out—we're always happy to help!
Great Customer service
Great Customer service from Paul. Helpful, informative and new machine arrived as promised.
14 października 2024
Odpowiedź od Card Saver
Thank you so much for your kind words! We're thrilled to hear that Paul was able to provide you with helpful and informative service, and that your new machine arrived as promised. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you ever need further assistance, please don’t hesitate to reach out—we're always here to help!
Mis-sold me a contract with Trust…
Mis-sold me a contract with Trust payments. Told me nothing about a £500 payment to Mastercard which unfortunately i missed on the contract then told me in writing it was a one off payment only to find out its annual. Now i have had to switch off my website or keep paying the £500 and on top of the I have to pay for a portal that does not work.
Please be very careful with this business.
10 października 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.