Canvasgiftco Recenzje 

102
•
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered a personalised baby outfit on the 8th September, to bring my baby home in, thought I had plenty of time to receive the order as said 10days.. order showed shipped on 22nd September, however ha... Zobacz więcej

Oceniono na 1 z 5

I placed an order over a month ago and still haven't received it. I've sent several emails but haven't gotten a single response. At this point I'd just like to cancel my order and get a full refund, b... Zobacz więcej

Oceniono na 4 z 5

Ordering easy, evri stated delivered, but actually arrived two days later!!! Once the peel taken off, buff it up, will look like picture. Was disappointed that it's actually flat, I thought it was m... Zobacz więcej

Oceniono na 3 z 5

I wanted to purchase a new name plaque for a new member of the family. It would be added to the chain of plaques which I previously received as a gift. I could not reach any individual who might help... Zobacz więcej


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

102 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 27% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(102)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

I still have NOT received the two items…

UPDATE: 11/21/2025. I finally received the two items I ordered. The only issue I have now is, this company should be more transparent on where these items, and the payment charge, will originate from, prior to my clicking the “place order” button. When I received the fraud alert from my bank, showing a charge from Hong Kong, I almost denied the charge.

- I still have NOT received the two items I ordered on 10/28/2025. Now, I can’t even track the “so called” shipments. I will never use this company again! I thought I was ordering from a US company, but it wasn’t until my bank sent me a fraud alert, that I realized it was really a purchase from some place in China! 😠 These companies need to be more transparent on where these purchases are originating from. I should have done more research on company before purchasing anything. I doubt I will even receive the two items I ordered.

17 listopada 2025
Opinia niezależna
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

We’re very sorry for the stress this experience has caused — we completely understand how worrying it is when tracking appears unavailable.

For custom-made items, the tracking number is often created early in our system, but the actual tracking updates only begin after the product has finished production and is handed over to the carrier. This can sometimes make it look like the shipment doesn’t exist yet, even though the order is still being prepared.

We’re unable to check your specific details through Trustpilot, but if you email us at help@canvasgiftco.com
with your order number, our team will immediately verify your order status and provide updated tracking information or a proper solution if anything has gone wrong.

We sincerely apologize for the confusion and are here to help get this resolved as quickly as possible.

Warm regards,
Canvas Gift Co. Support Team

Oceniono na 1 z 5

I ordered a few weeks ago the Grand…

I ordered a few weeks ago the Grand Sign plus 2 names of my grandchildren, only the 2 names came and not the Grand sign so emailed them everything photos, order number etc and still nothing back saying that my order is missing a part and they will send it to me, theres no contact number to phone them and getting nowhere with them. How hard is it to understand that yes i have received the right order i am just missing the Grand sign and all i want is for them to send it to me 🙄

11 listopada 2025
Opinia niezależna
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

We’re very sorry for the frustration you’ve experienced — this situation should never feel this difficult to resolve.

Unfortunately, we’re unable to access order details directly through Trustpilot, so we can’t verify which part is missing from your package here. To sort this out quickly, please email us at help@canvasgiftco.com
with your order number and photos (if you haven’t already), and our team will make sure the missing Grand Sign header is sent to you as soon as we can verify the details.

We truly apologize for the inconvenience and appreciate your patience — we’re ready to help you get this resolved. 💛

Warm regards,
Canvas Gift Co. Support Team
help@canvasgiftco.com

Oceniono na 1 z 5

Terrible product quality

Terrible product quality and even worst customer service. cannot return items as they make you pay shipping so not worth it.

23 października 2025
Opinia niezależna
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

We’re truly sorry to hear about your disappointing experience — that’s never the impression we want to leave. We completely understand your frustration regarding both product quality and the return process.

Our team has already reviewed your case and will reach out via email to offer a suitable solution. While return shipping fees are standard for customized items, we’re always willing to make exceptions when something isn’t right.

Please check your inbox (and spam folder just in case) — we’ll do everything we can to make this right for you. 💛

Thank you for taking the time to share your feedback.
— Canvas Gift Co. Support Team
help@canvasgiftco.com

Oceniono na 4 z 5

I had an overall good experience

I had an overall good experience. Shipping took a little long but I love the concept and product.

3 września 2025
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

Hi Orlando,
Thank you so much for your kind review! We’re delighted that you love the concept and the product itself. 💛

We truly appreciate your patience with the shipping — we’re working closely with our carriers to make deliveries faster, especially during busy seasons.

Your feedback means a lot and helps us keep improving. Thanks again for choosing Canvas Gift Co. — we’re so glad you’re happy with your purchase!

Warm regards,
Canvas Gift Co. Support Team
help@canvasgiftco.com

Oceniono na 1 z 5

Ordered & Paid for TWO but received ONE

I ordered and paid for TWO baby swaddles, both with the same embroidery [ order #46888 ] I received one parcel with ONE baby swaddle. I advised Canvas Gift Co and asked whether the second swaddle would be sent separately. I received an automated reply advising that our parcel had been signed for and to contact the logistics company. Yes A parcel had been signed for however only HALF the order was enclosed. I wrote back to Canvas Gift Co and have had no further response. Do not trust this company.

9 października 2025
Opinia niezależna
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

Hi Robert, we’re truly sorry for the inconvenience. We’ve checked your order #46888 and confirmed one swaddle was accidentally left out during packing. Our team has already arranged a replacement for the missing one.

To verify the embroidery details correctly, we emailed you requesting a quick photo of the received swaddle, but we haven’t heard back yet. Once we receive your reply, we’ll ship the second one right away.

We completely understand your frustration and truly appreciate your patience — we promise this will be resolved quickly once the photo is confirmed.

— Canvas Gift Co. Support
help@canvasgiftco.com

Oceniono na 1 z 5

Never received product I gave …

Never received product I gave corrected address still Never received my order

24 lipca 2025
Logo Canvasgiftco

Odpowiedź od Canvasgiftco

Hi Jill,
We’re truly sorry to hear about your experience, and we really appreciate you taking the time to share your feedback. It’s very disappointing that your order hasn’t arrived as expected, and this is not the level of service we aim to provide. We completely understand how frustrating delays and communication issues can be.

If you are still awaiting delivery, please contact me directly at help@Canvasgiftco.com, and include your full name and order number in the email subject line. I will ensure your request is prioritized and resolve the issue for you as soon as possible.

Thank you again for your patience and understanding—we genuinely want to make this right for you.
Take care,

Oceniono na 4 z 5

Jumper Expectation

The jumper looked really good when I got it. I did think it was a little plain overall because there is a lot of jumper space that could be filled in but the embroidery looks great.

22 lipca 2025
Oceniono na 1 z 5

I bought Together Forever personalized…

I bought Together Forever personalized two heart couple plaque and it’s nothing like the pics on the website. It’s not steady to stay in place and the acrylic design isn’t nice. I don’t recommend this to anyone. It looks better on pics than in person. This will go in the trash.

16 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Not accurate

I ordered the Together Forever - Personalized Two Heart Couple Plaque
It's very nice, but doesn't look anything like the picture whatsoever. It's flat all around , picture is sooooo different, kind of disappointed.

14 lipca 2025
Oceniono na 3 z 5

I wanted to purchase a new name plaque…

I wanted to purchase a new name plaque for a new member of the family. It would be added to the chain of plaques which I previously received as a gift.
I could not reach any individual who might help to match the new item to the existing in terms of size, color, font. So I guessed as well as I could, using their automated ordering system, but the match was so-so.

7 lipca 2025
Oceniono na 1 z 5

Ordered 2 received one..

Ordered 2 received one... tried to Email them and NEVER received a reply... the one I received will not stick to the seatbelt and is ruined... WASTE of Money... Will not recommend.

13 lipca 2025
Oceniono na 1 z 5

no tracking number provided.

no tracking number provided.
Not sure if it is a scam or not
Gift is time sensitive, newborn clothes !
Provides Order ID but in the webpage ask for Order ID, Email and Phone Number to track. Seems like more
scamy tactics to get infor out of customers.

23 lipca 2025
Oceniono na 4 z 5

Ordering easy

Ordering easy, evri stated delivered, but actually arrived two days later!!!
Once the peel taken off, buff it up, will look like picture.
Was disappointed that it's actually flat, I thought it was more like a trophy, but think the recipient will like it.

4 lipca 2025
Oceniono na 1 z 5

I ordered one new name plaque July 10th…

I ordered one new name plaque July 10th at 8:12pm for a new grandchild to put on an existing plaque I got for Christmas. I realized I put the wrong year I e-mailed at 12:57am they answered at 3:50am(the only way to contact)and was told sorry to late. I also ordered another Family plaque with six names spending 87$ and still have received nothing.

10 lipca 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej