buyparts.online Recenzje 

370
Wynik TrustScore: 1 na 5

1,2

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Oceniono na 1 z 5

No reason to shop here. Plenty of reasons not to. Received two right sided drawer guides supposed to be a right and a left. Shipped from a Freightliner dealer in Texas not Buy Parts Online. Whoever th... Zobacz więcej

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Oceniono na 1 z 5

Another bad review for this website, trying to cancel my order after I figured was the wrong part and checking my order status, it said order in process not shipped. I contacted customer service an... Zobacz więcej

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Oceniono na 1 z 5

Horrible company to deal with. I ordered two covers and only got one. Waited for four days only to be told I was a scum bag and I needed to wait for them to verify I wasn't lying. I called Amex an... Zobacz więcej

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Oceniono na 1 z 5

Charged as a duplicate order. Unable to speak to anyone for help on a return. Someone finally emailed us back saying to stop wasting their time, literally. ABSOLUTE SCAM.

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Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

370 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

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Oceniono na 1 z 5

they sent only 2 of four items that I purchased...

they sent only 2 of four items that I have purchased. i contacted support with questions about that, and i was after few exchanged messages told "to keep my threats to myself and that packages were delivered". but delivered half empty.
i bought from them one time in past it went smooth. this second order was absolutely huge mistake.
will have to try chasing back my money through paypal.

10 marca 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

There were two tracking numbers on this order and both were received with proof of delivery via UPS tracking numbers 1ZC1B491YW96091302 and 1ZC1B491YW61731202. Have a nice day.

Oceniono na 1 z 5

Paid for a shipping that was not honored or refunded.

UPDATE TO COMPANY'S RESPONSE:
The package was not dropped off until 3/4, as per USPS. What this company cannot control with shipping would be for example, inclimate weather. I order online all the time and when I pay a 2 day shipping rate, I get 2 day service. Don't offer customers a shipping time frame that you cannot honor. Clearly a pattern of this. When you have hundreds of similar bad reviews, YOU are the problem. After speaking with USPS, the label was created the same day they received the package, 3/4. I have physical proof of this. So USPS and their proof is lying? Yeah, okay. BBB, here we come.

I ordered a part on 02-25-2026 and paid for the 2-day shipping. When I reached out a week after placing the order, they said it has been shipped and is on the way. According to the tracking via the USPS website, the product wasn't even given to USPS until 03-04-2026. I followed up with the customer service email and requested a refund for the 2-day shipping fee that was not honored. I was initially ignored but eventually was told, "we aren't the shipping company and can't control shipping company performance. Refer to our terms and policies." This has nothing to do with the fact that they waited a week to even ship it out. Once the product was in the hands of the USPS, no issues. I am still expecting a shipping refund and will not be giving up, just as I will never order from there again. I wish I would have paid attention to the overwhelming amount of bad reviews, as I could have avoided this altogether.

24 lutego 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

We are a commercial shipper and drop piles of packages daily. We don't stand in line like a retail customer waiting for it to be scanned. As already advised, we unfortunately can't control shipping company performance.

Oceniono na 1 z 5

FIZ UMA COMPRA DIA 29/09/2025 DE 2…

FIZ UMA COMPRA DIA 29/09/2025 DE 2 MANGUEIRAS NESSE SITE E NUNCA RECEBI MEUS PRODUTOS E AINDA ME NEGARAM O REEMBOLSO, CLARAMENTO UMA EMPRESA GOLPISTA.

29 września 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

this was delivered via USPS LB479309640US. REach out to them for additional details.

Oceniono na 1 z 5

Buyer beware

Wow, I wish I would have read all the reviews before I ordered parts of them had a customer broken down from out of town we needed a fan overnighted. We paid for the overnight shipping. It took several days to get here. Their emails were extremely rude and unsympathetic to say the least! Buyer beware.

23 lutego 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Refer to our terms and policies. It was shipped and delivered with the service chosen. We can't control shipping company performance. Thanks

Oceniono na 1 z 5

This company is incompetent and unreliable

This company is awful! They sell parts that they do not have, even though they are listed as in stock or available. We paid $180.00 for overnight shipping only to receive it 7 days later. This caused us great expense to find another part in time to complete the work and meet the deadline. Never provided tracking information or shipping confirmation. No customer service, only rude people hiding behind an email address. Left multiple messages for a call back and tried at all hours of the day to reach them by phone without success. Bottom line is that could have been avoided if they had shipped by UPS next day air that we paid for $180, instead the used UPS ground which is clearly indicated on the shipping label. A very dishonest practice in my opinion. Please read the reviews and their replies, nothing but excuses and the obligatory "REFER TO OUR TERMS AND POLICIES" bs. Hands down the worst company I've ever ordered parts from.

18 lutego 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

This is simply not true. You were advised multiple times and had conversation back and forth with our supoort team with almost 20 messages responded to. You acknowledged receiving the item. As far as the shipping. We can't control shipping company performance. It was shipped with the service that you chose. Refer to our terms and policies.

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY, I REPEAT ...... DO NOT BUY FROM THIS COMPANY!!
WORSE COMPANY EVER!!!!

4 marca 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Your orders came through as fraudulent, so they were voided. We do not process fraudulent orders. Have a nice day.

Oceniono na 1 z 5

Canceled order because they didn’t have…

Canceled order because they didn’t have the part been waiting for refund for 2 months with nothing
Don’t waste your time or money with this joke of a site

Side note 2 months and never received such number
All I received was a smug remark in email that they were on it and (done)
Reverse the charge to card and all will be good

1 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Please refer to the ARN/credit reference number provided to you by our support team. Those are only available when the financial institution processes the credit. Have a nice day.

Oceniono na 1 z 5

Stay away from these guys

Stay away from these guys! Very rude when it comes to return parts and they would never refund
When you file dispute with credit card seller says that you never returned anything or returned damaged goods. Honestly go and buy elsewhere!!!!

13 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

You didnt follow return instructions and didn't send it to our warehouse. As you were advised, reach out to the shipping company. Refer to our terms and policies.

Oceniono na 1 z 5

Took our money and no part, no refund!

We bought a wire harness $3,880. After a few weeks of not receiving our harness, we contacted customer service. They said the part is not available anywhere and CANCELLED our order. We have never received a refund. After many inquiries they were looking into our refund and we were high priority. Now they will not respond.
I have emails till they quit responding.
Update: buyparts didn't refund us our money and stopped responding so we had to fill a fraud claim with our credit card company.

25 października 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

The cancellation and refund was processed as you were advised, however, you filed a fraudulent chargeback claim attempting to get a double refund. Our system automatically stops the credit process as soon as that fraudulent attempt is made. This is still in process with the financial institution that you filed it with. Those can takes months to process and are out of our control.

Oceniono na 1 z 5

these people are the worst

these people are the worst. I placed 3 orders over two days. All 3 orders were either wrong parts or short on the qty. I paid over $1400 and received less than $200 of the parts I ordered. They never answer the phone or call back, only do email. I spent a week and half trying to get resolution and they ended up telling me to find the parts elsewhere. complete trash

10 lutego 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

You were told to purchase locally if an emergency to give us time to check our cameras and get it handled. You were responded to multiple times. There was plenty of communication. Have a nice day.

Oceniono na 1 z 5

They're Scammers. No part & No Refund

We bought a truck transmission for $18,000 from buyparts.online (including a $6000 core refund), they never provided tracking info. 10 days later, after multiple inquiries, they informed us that they don't have the part in stock, and that they will issue a refund. 90 days later, the refund never showed up, at which point we reported the transaction to our bank and they reversed the payment. This website is a total scam and should be reported and shut down.

3 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Fake review. No order number provided and no orders marching this name in our system.

Oceniono na 1 z 5

Absolute joke of a "business"

Absolute joke of a "group" if there's even multiple people involved. Crap shipping(brainiac didn't bother to take the previous shipping label of the box they packaged our stuff in, so it went to Ohio before they figured out it needed to go to TX), box not taped properly to keep gaskets from sliding out the bottom of the box, and no customer support. Randomly zero's out the order after we've paid for and are waiting on it.

16 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

As you've already been advised, an insurance claim has been opened on the missing pieces. We aren't the shipping company and can't control shipping company performance and/or damage.

Oceniono na 1 z 5

Ordered Alcoa wheel covers with website…

Ordered Alcoa wheel covers with website saying in stock! Emailed about shipping number and within hours got a response saying order cancelled and refunded. Days later still no refund. Buyer beware!

15 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Your order was voided. Payment authorization was never accepted so you were never charged.

Oceniono na 1 z 5

‼️🚨🚨Trash 🗑️ is not good

‼️🚨🚨Trash 🗑️ is not good. Trash company. Don’t buy.

2 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Duplicate review. We were notified that you attempted to purchase with a fraudulent payment, which was cancelled. We never accept fraudulent payments. Use a card that isn't stolen and the payment would be processed.

Oceniono na 1 z 5

SCAM DO NOT USE

I'm glad I waited before sending any orders through, reviews hold up. I have been emailing, chatting and left message for 2 days. Complete SCAM

UPDATE...Why doesnt anyone ever anwser the phone or chat or respond to email? Because its a SCAM COMPANY

5 stycznia 2026
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Fake review. No orders in our database for this name.

Oceniono na 1 z 5

I purchased a part

I purchased a part . Solely because there website said order within a couple of hrs with the ticking clock and guarantee to receive your part by Friday when you purchase 2nd day air shipping. Paid an extra 35.00 and part didn’t even get a shipping label created for 6 days later and then another day waiting for part to be shipped. Insane . Tryed to message call text multiple times with no response asking for atleast a refund on the shipping but nothing. If you need a part to get up and running i suggest shopping somewhere else. Shipping company is on time . The problem is the warehouse didn’t even create a shipping label for 6 days

16 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

There is never a guarantee or ticking clock for any shipment. We can't control shipping company performance. They can have delays for any package from anyone, especially now during the holidays and bad weather. None of which is controllable on our end. Have a nice day.

Oceniono na 1 z 5

order parts and never shipped took…

order parts and never shipped took 953.81 and wont refund it. would never recommend ordering.

16 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

Multiple status updates were sent to the email on file. Please check your email.

Oceniono na 1 z 5

ordered a hood torsion bar…

ordered a hood torsion bar part#L48-1053-100 paid with credit card,part was listed as in stock and 3 days later said it was delivered ,which it was not,invoice#63549,called several times no answer,left voice mail,no response,sent e-mails asking for shipper and tracking #,no response
if this Co. is legit than they have my phone and e-mail address to respond to,and maybe explain what happened with the delivery,and straighten out any confusion

14 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

This order was cancelled and refunded by your request. Thank you.

Oceniono na 1 z 5

I like others ordered a radio for our…

I like others ordered a radio for our truck. They sent an entirely different radio. I have tried several times to contact them only get voicemail, won’t respond to emails until I reported to BBB then got email saying they referred to their legal team for fraudulent report. Filed a complaint with PayPal Still waiting on that. Put a note on their Facebook page to beware. The response is incorrect! I did contact them by email was sent email stating someone would get back with me with return information and did not hear anything more they should check emails they send out before they call someone a liar.

11 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

As you've been told multiple times by our support. You received the most current/superseded part number per the OEM. You were also advised that you can login to your account to request a return. Neither which you have done and are attempting to steal the product. Again, refer to our terms and policies. Thank you.

Oceniono na 1 z 5

They don't respond,

I ordered a truck headlight and paid over 200 for, paid for 2 day shipping and it took 6 days to get to me, and they shipped the wrong light. Can't get a hold of anyone, so im about to cleam fraud with my bank to get my money back, of file a lawsuit with small claims.

19 grudnia 2025
Opinia niezależna
Logo buyparts.online

Odpowiedź od buyparts.online

You've been responded to multiple times via email with options and instructions to return it if you'd prefer. The correct part number ordered is what was shipped to you. Nevertheless, its still within the return policy period. Refer to our terms and policies.

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