Brooks Running Recenzje 613

I have bought Brooks trainers for years but when I had a problem with one of my new trainers recently, I used the customer service online and found them to be excellent. I was immediately offered a replacement and have since received them so I am delighted and will hopefully continue to enjoy their footwear for many years to come. Customer Service answered my initial email promptly and have been in regular contact throughout the time to resolve the issue to my satisfaction. Top marks to Fatma for her service.

J’ai reçu une paire de caldera 8 qui avait un défaut de fabrication. Elles se sont déchirées après 140km.
J’ai contacté le SAV qui m’a renvoyé une paire sans attendre, en une semaine c’était réglé !
Fort !

Auf Brooks Schuhe ist immer Verlass. Ich trage seit mehreren Jahren unterschiedliche Modelle und bin immer mehr als zufrieden. Super Dämpfung, angenehmes Laufgefühl, bequeme Passform. Sowohl zum Laufen als auch zum Spazieren gehen immer meine erste Wahl.

I've bought Brooks shoes for many years. Top quality at a good price. The Customer Service is excellent and the phone agents have been very helpful. Most recently CAMILLA SJOEGREEN took ages with me sorting out a couple of issues. All resolved and 2 more pairs of BROOKS purchased !

I’ve used Brooks shoes for over 10 years without issue. Recently had a small issue with a new pair of shoes and it was dealt with in the most amazing efficient and politeful manner - very rare these days! Thank you

Großartige Kundenbetreuung, sieht man heutzutage immer weniger, hervorragende Problemlösung, alles super!

Wir hatten eine Reklamation wegen eines defekten Schuhpaars für meinen Sohn. Der Kundenservice – besonders Liz – war unglaublich freundlich, geduldig und hilfsbereit.

Alles wurde Schritt für Schritt erklärt, und wir haben am Ende eine perfekte Lösung gefunden. Mein Sohn hat jetzt ein Ersatzpaar, das ihm super passt und mit dem er sehr zufrieden ist.

Vielen Dank für die Unterstützung und den wirklich menschlichen Umgang! So fühlt man sich als Kunde gut aufgehoben.

Brooks customer care is always fantastic! Professional, and extremely helpful in whatever issues I ever have regarding shoe choice, features or whatever it is

Have had fantastic customer service with Jess who has helped get my order sorted and delivered very efficiently. Would highly recommend Brooks trainers, a quality shoe. 👌

Assistenza e cortesia eccellente.

Ordered vest top..fab quality. Prompt delivery..will order from brooks again 5 star service

I recently purchased a pair of brooks gtx running shoes from elverys online,i always buy brooks ghost,but these were on sale for black friday,so i ordered them,started to wear them,threw the box away as i have never had a problem with sizing before.These shoes run very small and the toebox is tight,hated them very quickly.I persevered and try to break them in,but no luck.I contacted elverys and explained after two days a reply came,which said without the box we cannot do anything,it is in our ts&cs...terrible response,very unhelpul,no suggestion of getting in touch with supplier(wont buy from them again)I then contacted brooks who advised contacting elverys,i explained that i had and they were no help.They asked some questions to find out the problem and have advised i will get a new pair of the running shoes i usually wear.Amazing,i offered to pay the difference and they said that would not be necessary.What fantastic customer service.I am a brooks ghost fan and have been for years and will be forever.Go Brooks

I have run in Brooks shoes for years and have always found them to be high quality and durable. I recently purchased a pair and was disappointed to find holes appeared in the uppers after minimal use. I contacted Brooks and was impressed with their customer service - offered a replacement pair.

I spoken with somebody called Jess, who was super helpful and resolved my query.

Outstanding customer service, super-fast shipping and high quality kit. Highly recommended.

Decisamente veloci nel rispondere ed esaustivi e gentili nelle risposte.prodotti sempre al top .consiglio a tutti brooks come brend per la corsa e anche per il supporto post vendita.

Excellent service
Had a problem with my shoes they sorted me out straight away

Très bon sav.
Voilà 18 ans que je cours avec des BROOKS, je n'avais jamais eu de problème avant cet été.
J'ai eu un problème sur une ghost 16 (la semelle s'est décollée très rapidement). Le SAV m'a envoyé une nouvelle paire tois jours après.

I would like to commend Brooks’ customer service team for their professionalism and for consistently honoring the 90-day return policy. I ordered several pairs of running shoes that ultimately didn’t work for me, and although I accidentally used the wrong return label on one pair, the team still handled everything promptly. They ensured my returns and refunds were processed quickly, and I truly appreciated their responsiveness and agility throughout the process.

Qualitativ hochwertige Schuhe und super Abwicklung von Lieferung und Rücksendung