British Essentials Recenzje 2180

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Though it is outrageously expensive to have it shipped, there is no OTC product in the US that is as effective as Nurofen. If the shipping were not so high, I'd order it regularly. Updated to add: I... Zobacz więcej

Oceniono na 5 z 5

As an expat Brit, I find you have an excellent selection of British goods. I've ordered from you several times, and the servicing and delivery of my order has been excellent.

Oceniono na 5 z 5

Company is very responsive to messages and answers quickly. Every order I've made has arrived incredibly fast. I've had nothing but great experiences with British Essentials. Thank you!

Oceniono na 5 z 5

A vast choice of high quality British products. Reasonable price, convenient packaging. Nice to feel the UK "closer" :) Thank you so much

Informacje dotyczące firmy

  1. Supermarket

Napisane przez firmę

British Essentials is an Online British Supermarket delivering British Food & Drink worldwide.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very fast delivery

Very fast delivery,
Good packing,
Great product.

15 października 2025
Opinia niezależna
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Odpowiedź od British Essentials

Thank you so much! We're delighted you were happy with the fast delivery, careful packing, and great products — we really appreciate it! 😊

Oceniono na 5 z 5

I absolutely love the whole order.

I absolutely love the mini cherry Bakewell!!! First had this on a trip to London several years ago and was delighted to learn I could order them from you. The French Fancies were new to me but decided to give them a try and delighted that I did. Love them as well though I have to say they can’t beat the cherry Bakewell.

29 października 2025
Opinia niezależna
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Odpowiedź od British Essentials

Thank you so much! We're thrilled you loved your treats — especially the mini Cherry Bakewells — and so happy we could bring a taste of London back to you! 🍒🇬🇧😊

Oceniono na 4 z 5

The chocolate was melted so I put in…

The chocolate was melted so I put in fridge and then all the cookies were stuck together solid… but they were delicious and would love to order again if the come without all the chocolate melted!!

9 sierpnia 2025
Opinia niezależna
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Odpowiedź od British Essentials

Thank you, Amy! We're so happy to hear you enjoyed the cookies — we really appreciate your feedback and can’t wait to serve you again soon! 🍪😊

Oceniono na 5 z 5

Quick delivery!!

29 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thanks so much! We're glad your order arrived quickly — enjoy your purchase! 🚚✨

Oceniono na 5 z 5

Happy US customer

Shipped relatively quickly and everything is wonderfully fresh.

29 września 2025
Opinia niezależna
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Odpowiedź od British Essentials

Thank you so much! We're thrilled your order arrived quickly and fresh — sending our best from British Essentials! 🇬🇧😊

Oceniono na 1 z 5

No customer service at all

No customer service at all, no reply to emails. No way or no easy way, haven't found it yet, to cancel an order after waiting and waiting for it's delivery. Unbelievable

29 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

We’re really sorry to hear this, and a member of our customer service team has reached out to resolve it — please also contact us anytime at customerservice@britishessentials.com
so we can make it right.

Oceniono na 5 z 5

Great webstore highly recommend

I ordered some items for my son who moved to America and it's impossible to buy them in the states,
A fantastic service all items were delivered without any issues and at a fantastic price.
I highly recommend this store to anyone.

3 września 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you so much for your lovely review — we’re delighted everything arrived smoothly for your son in the US and truly appreciate your recommendation! 🇬🇧😊

Oceniono na 5 z 5

I love the ease at which items from M…

I love the ease at which items from M and S can be purchased and sent. We don't have an M and S near us anymore 🥲

18 września 2025
Opinia niezależna
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Odpowiedź od British Essentials

Thank you so much! We're so glad we can bring your favourite items straight to your door — it means a lot to us! 🛍️😊

Oceniono na 5 z 5

Ordering was very easy

Ordering was very easy. The time it took to get my items was not that long.

20 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you! We're so happy to hear ordering was easy and your items arrived quickly — we appreciate your support! 😊

Oceniono na 1 z 5

Ordered £22 worth of stuff on Oct 7th…

Ordered £22 worth of stuff on Oct 7th 2025. Order still not dispatched! It’s for a birthday and I need it before 1st Nov. Ridiculous company. Sent them a complaint but no response from them…

21 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

We’re really sorry for the delay and lack of response — a member of our customer service team has reached out to resolve this, and you can also contact us directly at customerservice@britishessentials.com
for quick assistance.

Oceniono na 4 z 5

Delivery time was great

Delivery time was great

We had a damaged item in the box, I raised this with British Essentials and theyreplaced the broken item with no questions asked.

18 września 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you so much for your kind words — we’re glad your delivery was quick and happy we could promptly replace the damaged item for you! 😊

Oceniono na 1 z 5

I ordered some cashewmarmitenut but it…

I ordered some cashewmarmitenut but it was ment to be one off order apparently pressed to have the nut weekly it was grazy as that cost weekly € 20 a go i tried to stop the order but BE kept charging my account weekly for 4 weeks then they refused to reimburse my even though I returned every order without touching them it took them 2 weeks to answer my email I had to beg them to stop charging me,it was disguising the way they used me to gain money off a pensioner.

13 czerwca 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

We’re really sorry for the frustration caused by the subscription issue — our customer service team has now cancelled it and reached out to resolve things fully, but please also feel free to contact us at customerservice@britishessentials.com
if you need any further help.

Oceniono na 5 z 5

I was very happy in getting the…

I was very happy in getting the Multigrain Ryvita but I tried to purchase more of them but I couldn’t get them again.

11 października 2025
Opinia niezależna
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Odpowiedź od British Essentials

We’re so glad you enjoyed the Multigrain Ryvita — they’re a popular favourite and do sell out quickly, but we’ll restock soon so you can grab more next time! 😊

Oceniono na 5 z 5

Great product

Great product

15 sierpnia 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you! We're so glad you’re happy with your purchase — we really appreciate your support! 😊

Oceniono na 5 z 5

Fast transportation.

Fast international transportation. Relative low freight cost considering door to door delivery.

9 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you! We're so pleased you were happy with the fast international delivery and fair shipping cost — it means a lot to us! 🌍🚚

Oceniono na 5 z 5

Great source for special Cadbury bar

I ordered a special chocolate Cadbury bar that is only available in England. The communication was exceptional letting me know about my order and current status from
Order receipt through final delivery. I got my items very quickly and they were well packaged. I’m thrilled I was able to find these so I can make cookies with them. I would definitely order from this company again.

8 października 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you so much! We're delighted you found your special Cadbury bar with us and that everything arrived quickly and safely — happy baking! 🍫🇬🇧😊

Oceniono na 5 z 5

Great Company

This package shipped all the way to Colorado. The box looked a little world-weary when it arrived, but its contents were well-packed and everything was in impeccable shape. Thank you, UK and British Essentials, for manufacturing and making available to foreigners a highly superior version of an OTC medication whose ingredients my own country has tinkered with and royally messed up. I wouldn’t hesitate to make future purchases from British Essentials.

15 września 2025
Opinia niezależna
Logo British Essentials

Odpowiedź od British Essentials

Thank you so much for your wonderful review! We’re thrilled everything arrived safely in Colorado and truly appreciate your kind words and trust in British Essentials! 🇬🇧😊

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