Brewerygateltd Recenzje 

Parked at cains on 27,1,24 card machine said session timed out after 2 attempts I give up and payed cash put ticket that come out of machine clearly on my windscreen and now have received a £60 fine saying I never payed looking at all the reviews this is clearly a scam company and this happens all the time sent a email to appeal as you can not contact them via phone will wait and see what outcome I get but not counting on it do not park here unless you like giving away money for nothing I will never use these again and nor will anyone I know

Same as every one else. DO NOT park here. The ticket machine said I shoud pay £2. I was back to my car in well-under 2 hours and I have recieved a letter for a £60 fine. I will contest this, as I have the ticket proof and bank statement, but I shouldn't have to do this. Seems to me there is a machine fault that they are not willing to do anything about.

This company are utter fraudulent the parking zone is unsafe for drivers one way in/out and if the machine does work you have to get out of our car before entering to obtain a ticket otherwise this company charges you a fine. It’s barbaric and at present they are getting away with this! AVOID should be closed down Brewerygate

Also been subject to a scam from this car park. Exactly the same as happened to another person on 7 December with faulty network happened to me on the 9th! No recourse or way of challenging this. The payment machines are obviously dodgy judging by all the comments below - outrageous behaviour by a company making a profit from their own faulty equipment and making it seem legal by denying it. Ruined Christmas and my birthday. Thanks very much. Cost of living crisis not enough…

I visited this carpark and when trying to operated the flaky machine after it errored 3 times leaving somewhat of a queue behind me. Anyway i got there at 2.21pm and need 4 hours to take me to 6pm. I selected 4 hours via the keypad and entered my REG. It then asked to tap card so it could take payment for which i did and it went through OK. Upon returning within 4 hours I was then sent a letter days later with a fine stating I only paid for 1 hour!!!. Now why on gods earth would i only pay for 1 hour when I am paying £35 to goto Caines arcades which ends at 6pm. My ticket has no return time at all so I assumed I was covered for 4 hours as selected on the machine. After my encounter trying to get a ticket other people just walked away from it thinking it was faulty so i imagine they also got fines. I have appealed to brewerygate via their web link and they refused almost instantly saying i only paid 1 hour!. The machine is very complicated to use and not clear at all. If you select 4hours you expect it to charge you for 4 not 1. From all the other comments above I can see that this is a common SCAM and i will take it up in the small claims court

They are complete and utter scammers. 1 machine was out of order, and the other so poor you could barely see the screen. Purchased a ticket which I thought was correct, but ended up with a PCN.

Lesson learnt, safer to park on the road outside the Baltic Market.

SCAMMERS!!!!! DO NOT PARK HERE.

Will not accept appeals and when submitting the appeal to the IAS as requested by them, they are advising my details are incorrect and I need to contact them. They are extremely unprofessional!!! These need shutting down. Do not park here!!!!

Do not use this carpark. They are scam artists! Issued a ticket from a machine (I know I should have checked the ticket) it turns out that it says in really small writing that there was a network failure. In my defence it was really dark I didn’t check it I just assumed as it issued a ticket that it went through. In fact it didn’t. Got a letter a week later £60 fine. Please do not use this carpark

Received a fine yesterday in post for none payment at Baltic Market from when I went to see the band embrace at camp and furnace on 7th November 2023.

Unlucky for the company, I did pay online using the your parking space app (which I've never had an issue with before).

Even got screenshots as proof so will definitely be appealing this one.

My friendly advice to those who have also been issued fines for none payment at Baltic market.

Download the your parking space app and book online for any parking in future if poss. This way we will all have evidence to go against these companies trying to rip off paying customers.

I wouldn’t give one star. DO NOT USE THE CAR PARK AT Baltic Market. Paid with cash, ticket on dash, no indication on return a human had checked the visibility of ticket (for instance with a parking ticket on windscreen) this would have led to me keeping my ticket as evidence. Instead one week later a 60 pound fine. Can I find the ticket? Of course not. They know this. It’s a scam.

Worst carpark company they should be struck off. See you in court brewerygate

This is the worst scamming company ever. I put in my registration and was told to pay (not given the amount of time I was there for so I estimated) I stayed 25 minutes over the time I paid for. Next minute I have a fine…. Then when calling the number was told the fine was not 60 it was now £100. Which was paid- no confirmation texts, letters to emails to state this. Then i have been issued with a £160 fine stating I have not paid.
Tried contacting the number which is an automated voice directory which then cuts off. Send numerous emails which have been ignored or told they have not received payment (even attached the bank statement stating the £100 has been made to a company called minster baywatch) absolutely disgusting! Awaiting what will happen next as they will not be getting another penny from me! And I will seek legal representation! Do NOT use this car park!!!!

1 is generous! The process of appealing against a fine when you thought you'd paid (as the machine said you had ) is time consuming, Kafkaesque and the IAS website also blocks you at every turn. I shall never go to the Cains Brewery site ever gain.

I didn't receive a PCN for overstaying a parking ticket. I received a letter stating that I because I had ignored the letter and hadn't paid the fine, the fine had increased. I emailed the address provided several times, no reply, then after 1 week I received further increase and court proceeding threats. Their website states that it is set up to allow people to make complaints but there is nowhere on the website to make a complaint. Disgusting company. It should be mandatory that fines are sent by recorded delivery.

I would give this review zero stars if it was possible. Just recently returned from a wonderful weekend in Liverpool (19th August) to receive a random letter on 6th September saying I have a £60 parking fine for overstaying the ticket type.
The signage in the car park clearly states to pay upon exit. When I left the car park I typed in my vehicle registration and the total owed was displayed as £2. I paid what the machine told me with my debit card and the total deducted from my bank account. I have provided proof of this to the company along with a photo of the car park payment signage. In a matter of minutes they rejected my appeal. I returned a further email stating I will be happy to pay any additional parking fees but can't be responsible for the amount shown on the machine due for payment.
I have terrible mental health at this moment and this is causing me severe undue stress. I am already seeking legal advice I receive through my bank. I am also constructing an email to Martin Lewis to see if he can advise on this because I am adamant this is a scam and out of order.

Paid for a ticket , little did I know at the time the machine voided my transaction but printed a ticket like any other. Left the car park hours before the ticket would have expired.
Week later £60 parking charge. Couldn’t believe it. Went to the car and still had the ticket , at this point I noticed in small print that the ticket was voided. They also claim that the ticket wasn’t on the dashboard which it was. Absolute liars. Who runs this organisation?!?!
Sent an appeal with a copy of my (voided) ticket. Clearly states the time I was at the machine with my bank card paying for a ticket. Appeal has since been rejected so a further letter was sent 1st class which I have had no response to, but instead a threatening letter of INTENDED COURT PROCEEDINGS and them wanting £160!!! Never known anything like it in my life. Nobody to speak to. It’s just one BIG SCAM.

Myself, my daughter and my neice parked to go and have some lunch. I paid for 2hrs as that would be ample time. Whilst at a nearby, as I am a carer myself, I ended up helping a disabled gentleman and his carer. This put us 23 mins late as we had to then rush back to the car. I then received a letter saying I had been fined £60 for TWENTY THREE mins all because I'd helped someone. The letter states it was sent on 31st of May when I only received it on the 20th of June so now not only can I not appeal, it has now gone up to £100. DO NOT USE THIS CARPARK

ANPR cameras with little signage on entering. Assume more information probably in small print at the pay station. Did not leave my car as only dropping off, however stayed longer than the grace period allowed (assume this time is highlighted in small print on the pay station) Simply did not want to leave my partner on her own to wait for her friends so waited with her.
Would love to explain this to somebody but no way to do so?
Its criminal as everything geared towards making money:
No clearly visible cameras.
No clear signage on entry regarding the cameras.
Letter received 9 days after issue and warned fine will only be reduced if paid in the first 14 days.
Appeal contact number simply goes to answer phone directing you online.
Payment link/site highlights you can appeal but gives no links to do so.
Appeal link/site however does have clear link/button to pay (strange that)?
Sure I`ll just get the standard response that I can appeal but do you really have a choice? Threat of increased fine although cleverly not worded that way and no real way on knowing that common sense will win here. Just means I`ll have to paid an extra £30.
Not to mention the time wasted to complete this appeal process.
Shame company is geared to making the most profit from the customer rather than improving services for them. I will not be visiting again.

Parked up went to machine tried to pay by ring go app but couldn’t find location so I bought a ticket with cash then went back to the car put ticket on dashboard, week later get a letter saying I owe £60 for not buying a ticket and 2 photos were took off my car from far away high up of my car parked and leaving. In the pictures you couldn’t even see my dashboard they were that far away and zoomed in. Appealed once got refused, I am certain they they will have cctv of that car park and I am on it buying a ticket, looks like a total scam to rip people off as no good enough evidence has been proved that my ticket wasn’t on the dashboard. All the reviews say everyone’s has the same problem says it all really, still waiting to hear back from them as I’ve just sent another email

Parked and paid for parking sent me a fine couldn’t find my ticket. So paid the fine and then found my ticket. Emailed and called the number on the sheet as well as messaged blocked my number absolute thieves. Won’t contact me to refund my fine money as I have the ticket absolutely disgusting!