Brewerygateltd Recenzje 

Do NOT use the car park. Picked somebody up in the car park and left immediately, returned 2 hours later to drop them off. Out of good faith and 'just incase' I then paid for 2 hours parking before I left. I received the parking charge notice saying I over stayed and I was there for 2 hours and 3 minutes. I provided proof and explained I simply entered to pick somebody up and left immediately and returned 2 hours later to drop them off in the car park. I explained there ANPR camera made the common mistake 'double dipping' where it records 2 short visits as 1 big stay. I provided proof I paid for 2 hours. I disputed it over email but they clearly didn't care and just kept saying "you stayed for 2 hours and 3 minutes". I wanted to fight it as I wasn't wanting to pay the £160 (increased over time as I forgot to dispute it earlier). Ended up paying as I didn't want this to drag out for months and realised they have done this to many many people. Tell the owner of the car park that you can only do this to so many people before it comes back to you.

Same experience as everyone else here; you'll park, pay at the machine, be presented with what LOOKS LIKE a ticket, BUT is actually a "void transaction" receipt. If you're unfortunate enough to not realise at the time, you'll soon receive a PCN which is intentionally back-dated / delayed sending to give you almost no time to pay the "discounted" £60 fine, and you'll end up paying the full £100 charge. Disgusting business practices, I have reported them to CA, IPC & DVLA.

Misleading

If you are unfortunate enough to happen upon this car park, I urge you to check your ticket very carefully. I received a fine, appealed it, but, they said that it was void, if your ticket says 'Void Transaction Receipt' then you havent paid, although, the ticket gave me the impression that I had, what other machine gives you a ticket to tell you that you Haven't paid in sucha subtle manner? It's Misleading in my opinion, I paid the fine,because although I believe I was misled, it was my responsibility, that is what HONEST people do. Don't take my word for it though, my case isn't isolated, check the nearly 100 negative reviews. I dug deeper and the 2 email addresses they give are invalid and their phone number only allows you to leave a message, but they will happily take the money if you decide to pay. I have also spoken to the local businesses around this car park and they aren't happy because they hear of this quite a lot from their disgruntled patrons they say, ask them yourselves if you need convincing further. I would advise to avoid this place at all costs, even if it's raining, I would rather get wet parking at another car park than this happen to me again

Paid and displayed my ticket at brewygate Baltic markets the machine said paid and gave me a receipt I didn't realise the payment was void as machine beeped and said payment successful and offered a receipt which I took, and got a PCN in the post there appeals team is shocking declined it straight away then no replies and same thing happened to my friend who got hers straight after me, so obviously a faulty machine that day on 30/06/2026 going through IAS and complaints procedure now but not holding much hope

My son parked in the liverpool one in May.
Ticket machine broke but he got a receipt and put it on dashboard.
Turns out it was a transaction void receipt!
Joke of a company.
Been like this for years and liverpool council do nothing about it.
He appealed. Surprisingly no reply.
He's autistic so panicked and paid it

AVOID at all costs. Disgusting scamming a young autistic boy.

Visiting a great city find a car park and every payment machine shows an error with 3 different payment cards.
Produce picture evidence of the display and the tickets showing attempted payment. They don't care this is a scam and it would put me off spending my money with local buisnessess who said its a know scam. Avoid this car park at all costs.

Received £100 charge for non payment. I appealed as below.
On 5 March, the car park lighting was poor and there was heavy rain affecting visibility.
I believed I had purchased a viable parking ticket in the dark as I struggled back to my car in the rain. At the top of the ticket issued it clearly states PARKING TICKET. Much of the rest of the ticket/s were obscured by poor printing. Including shading/shadow over the bottom part of the ticket which I can see in lit conditions as saying (in smaller letters) NOT A PARKING TICKET. Extremely confusing in a dimly lit car park in driving rain.
I revisited the site on Friday 13th March to take photographs of how dark the site was as proof. However, powerful floodlights were on, so it would have been perfectly possible to see and read my parking ticket. It was a very different situation from the problematic lack of lighting which was provided when I visited the Night Market on 5th March.
Received reply saying they would accept £30 on this occasion. To save on further stress I resolved to make a payment. However, the 2 options for me to pay by phone or online would not accept a £30 payment. In short, it was as difficult as trying to use one of their meters in the dark , in pouring rain and with misleading ticketing systems!

I queried whether their signage clearly states that the 1-hr paid for starts/ends from when you enter/leave the area not how long you’re in the parking bay. My daughter who is a new young, driver was shaken after an awful ordeal before returning to her car so took a few minutes to compose herself before driving off. I went through the appeals process as per Brewersgate policy to question whether this was clearly visible on their signage and did not receive a personal response to my calls, handwritten letter or emails but an automatic repeat message and increased fine. Impossible to get in contact and then threatened with court action and to be clear, we have never said we wouldn’t pay the initial fine but we were disputing the clarity of their signage. Unfair, unnecessary and stressful for all. Let’s hope the court is happy with all my evidence of following Brewersgate policies and procedures and has this overruled. We will then be taking legal
action against this company and their solicitors for being in breach of their policies and procedures and causing undue stress. Once this is done I will also ensure this does not continue to happen to other hardworking people.

Sent me a fine for £100, said I’d not paid enough. Fine would be reduced if I paid within 14 days, I paid in enough time, they still charged me the £100, not the £60. Zero response from their email. Why is a company in London owning so much land in Liverpool? City council useless! Never park here

Absolute con artists. Paid and displayed and received a parking fine anyway. Did not keep the ticket (who does). Provided evidence from my bank that I had purchased a ticket, appeal was rejected almost immediately. The conmen said that there was no evidence of a ticket being purchased almost immediately. They did not check this against tickets bought and if they did then the machine is the issue. I wish I had read these reviews prior. I have been forced to pay the fine as I cannot afford the larger fee but I will be looking at legal ways to recoup this.

I'd strongly advise against parking at this companies car park. I received a charge of £100 (reduced to £60 if paid within 14 days) from Brewerygate Limited for an alleged overstay. I appealed, and this was rejected the same day.

I complained to the operator and received a short, dismissive response, which didn’t follow their own “complaints process” at all.

After an investigation by the International Parking Community, the operator claimed that my complaint was "mischaracterised as a further appeal, and was therefore not dealt with as a complaint". However the subject of my complaint email was,

"Formal Complaint – Parking Charge Notice XXXXX”

and the first line was,

“I am writing to submit a complaint regarding Parking Charge Notice XXXXX”.

I find it concerning that this could be taken as anything other than a formal complaint. If there is confusion at this stage, it raises questions about how other matters may be handled. To me, it seems like there is more to this, and this is a very untrustworthy company.

I’d recommend anyone else having issues with this operator to escalate to the International Parking Community. Based on my experience, I would also strongly encourage others to park elsewhere.

Visited, paid and displayed ticket. The printer didnt print full registration (I hadnt realised) so I was fined £60. When this was highlighted to me I requested the company audit the machines as Id read this was a common issue - seemingly as a way of imposing fines on customers who had actually paid. Company refused so I provided evidence of original stub and payment from bank. They confirmed payment had been received and threatened £150 fine plus lawyers if fine not paid. Read up and spoke to local businesses who say that that this is a regular occurrence and complaint about this car park. The staff on email were incapable and rude. Id strongly recommend avoiding this car park.

I'm in the middle of a dispute with them as like so many other people I received a parking charge even though I paid and the ticket was displayed on my dashboard. They claim the same thing that I put in an incorrect reg number and they can't match it to any payments in their system. Like others, I've sent proof of payment but that's being ignored...

Oh I wish I’d have read these reviews before I parked there! Me and my friend both got a car parking fine on the same night because even though we’d selected two hours the machine only printed for 2hr! You can’t even see and the machine takes about 5 minutes to even navigate and load! No clear signage or lighting it’s an absolute disgrace. Won’t be paying the fine and these comments are all evidence that the parking machine is rigged! Did anyone actually get taken to court?!

They have been chasing me for months for 5 quid. Tried to say i didn't put registration in. I've got proof of payment and money spent at venue. They ignore anything you write and simply chase you. I've had 2 letters before action whilst the crooked IAS reviewed. My arrive don't paying this company a penny. I will have my day in court and wipe the floor with them

Avoid this car park. I paid £4 for 2 hours at the ticket machine, put the ticket on my dashboard. Stayed only 1hr 10 mins. Received a fine nonetheless with CCTV images of my number plate. I had thrown out the ticket, but sent a screen shot of the bank record proving payment. However, my appeal was rejected as they said I hadn't typed in my registration properly. It was only after further questioning (and after I admitted I didn't have the ticket anymore) that they provided a print out as proof. Either their machine is faulty or this is a scam, judging by the large number of other people falling victim. I paid the reduced fine as I don't have time to fight, but will be reporting them. Hopefully if enough people do so, they will eventually be shut down to allow a more scrupulous operator to take over.

Parking charge sent out when I had purchased a ticket. Apparently I had put my reg in incorrectly. They lowered the fine down to £20 after proof of payment with bank statement but it still doesn’t seem fair as it was a genuine mistake!

Parked in one of their car parks, paid for a ticket but the machine wouldn’t let me input my full registration number.

Received a parking ticket for £60 which I appealed, had no response, then received a further letter threatening to take me to court and to avoid this I now had to pay £160. I emailed them because I had no response to my appeal, which they claimed they had replied via email that I never received.

They saw I had entered my first letter of the registration number so reduced my charge to £20.

I proved I had paid for the ticket but that didn’t matter. They told me it’s their T&Cs that a full registration number should be inputted, which I completely get, however, if the machine did not allow me to do that, then why would it be my fault.

Advised me to contact the IAS which of course has 1 star reviews on here and apparently a total waste of time.

Ended up paying the £20 reluctantly but couldn’t be arsed with all this hassle and potential backfire it would have had on me.

No doubt the machine is probably rigged to not allow you to use it properly so they can issue you with parking charges. Never parking in one of their car parks again!

Same as everyone else here......paid for parking and then accused of putting in the wrong reg......provided proof via appeal which was rejected.

There replies on here are false providing proof is irrelevant they will reject all and then use bullying tactics and threats of court to make you pay.

PCN numbers to appeal this are meant to be 11 numbers long - theirs are 5 so you can't appeal with independent companies. Been to Citizens Advice who are forwarding my case to Trading Standards!!

In response to your reply - all lies. Go on any appeal sites they all ask for 11 numbers - I can't appeal via IAS because the PCN isn't recognised. Total con and get your lawyers involved.....you haven't got a leg to stand on :)

Paid at the machine while at Baltic market. Paid £5 for 12 hours but only started an hour then moved on. Just received a fine for £60 , have rang and emailed but no response. What a scam! Anybody going to Baltic market don't even think of parking here ! So many bad reviews, wish i read them before parking. Baltic market can't you do something!!