The doughnuts didn’t arrive on the right day. This wasn’t Borough 22’s fault. We were both let down by the delivery company who couldn’t be bothered. When they finally did arrive, they couldn’t have b... Zobacz więcej
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Zobacz, co mówią recenzenci
Purchased a box of jam doughnuts as a gift after buying and enjoying a few in store. Have to say they were delicious and the recipient enjoyed them. A quick refresh in the microwave made them very tas... Zobacz więcej
Reakcja na opinię
Product is easy to order online. Regular email updates on processing of order etc. very pleased with the quality of the packaging (each donut had it's own compartment in the box). Product was fresh... Zobacz więcej
Reakcja na opinię
Doughnuts smelt so good! So excited to finally have a gluten free jam doughnut. Bought the Lux box, the icing didnt survive the microwaving, but doughnut too solid to eat without heating up, would lov... Zobacz więcej
Informacje dotyczące firmy
- Sklep z pączkami
- również w kategorii:
- Kuchnia wegańska
- Piekarnia
- Restauracja z daniami bezglutenowymi
Napisane przez firmę
The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!
Dane kontaktowe
Zjednoczone Królestwo
- borough22doughnuts.com
3,9
Dobra
265 recenzji
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Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
Missed jam donuts
I have missed jam donuts so much and these did not disappoint. They were beautifully full of jam, so soft and tasted amazing. Thank you for all your hard work making such delicious donuts for us gluten free folk.
29 kwietnia 2025
Odpowiedź od Borough 22 Doughnuts
You are so welcome, Elizabeth!
Fantastic doughnut
Lovely tasting doughnut (only had one so far and frozen the rest), the texture is amazing!
28 kwietnia 2025
Odpowiedź od Borough 22 Doughnuts
8 years in the making. I'm so glad you enjoyed them!
Amazing customer service!
The team were amazing in helping me with my order after I’d made a few errors on the website. They were really responsive and genuinely helpful!!
7 maja 2025
Opinia niezależna
Odpowiedź od Borough 22 Doughnuts
Thank you so much, we will make sure Maya and Mathilde get to see this!
Amazing donuts
Amazing donuts. Good packing. I would definitely order again (next time they're on offer)
29 kwietnia 2025
Odpowiedź od Borough 22 Doughnuts
Keep an eye out, Scott!
Can’t wait to eat again!
Had been looking forward to trying these donuts for a few months. I also told my daughter about them (we are both coeliac) and we both were very excited to be going to London to try these! They did not disappoint! They were so delicious! I ordered some for delivery for my cousin’s birthday and she loved them too!
My daughter and I can’t wait to eat them again. Next time, I will make sure to order more as they were eaten too easily and quickly!
16 kwietnia 2025
Odpowiedź od Borough 22 Doughnuts
What an amazing review! Thank you so much, Erika!
Great responsiveness.. great donuts
The team were really responsive when I had made a mistake relating to the order. My daughter is enjoying having 'real' donuts again after many years of not being able to.
24 kwietnia 2025
Underwhelming but glad I tried them finally
I was so excited to try Borough 22 Doughnuts and travelled up to Selfridges mid-day to try and get my hands on some. I spent around £32 on 6 and I honestly was pretty disappointed.
-Quite of a few of them did not seem fresh at all
-Despite buying 6 different flavours, they all tasted pretty much the same. The only one which stood out was the Boston cream- probably because of the chocolate
Overall it was a bit underwhelming and I probably wouldn’t buy again although happy I tried them!
7 kwietnia 2025
Opinia niezależna
Really disappointed
Really disappointed. I spent £12 on 2 donuts at the Selfridges Foodhall yesterday and they were inedible. I can only compared them to the texture of an old dried out sticky toffee pudding. I threw both away, what a waste of money.
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Borough 22 Doughnuts
Hi Denise,
I’m so sorry to hear about your recent experience with our doughnuts at Selfridges. This is far from the standard we hold ourselves to, and I completely understand how disappointing it must have been—especially after spending your hard-earned money and looking forward to a treat.
We pride ourselves on the quality and freshness of our products, so it's deeply concerning to hear that yours were not up to scratch. I’d really appreciate the opportunity to look into what went wrong here and make it right for you.
Please could email our customer services at borough 22 doughnuts dot com email with a few more details—what day and time you purchased them, and which flavours you chose? In the meantime, I’d love to send you a replacement on us, or arrange a full refund if you’d prefer. Just let us know what works best for you.
Thank you for bringing this to our attention—we genuinely value your feedback as we cannot get better without it.
Warm regards,
Borough 22 Customer Services.
These gluten-free doughnuts are a…
These gluten-free doughnuts are a delightful surprise, exceeding all expectations. The texture is light and airy, not at all dense like some gluten-free treats can be. The flavors are well-balanced and satisfying, offering a truly enjoyable experience. They are a testament to the fact that delicious treats can be made without gluten. I highly recommend these doughnuts to anyone, regardless of dietary restrictions.
27 marca 2025
Awful doughnuts
Awful doughnuts - avoid at all costs! Doughnuts were purchased and eaten a few hours later but they were unbelievably dry and inedible! At almost £20 for three doughnuts that ended up in the bin, I was very disappointed. Reached out to customer service but was ignored!
26 lutego 2025
Opinia niezależna
Yummy donuts great delivery couldn’t…
Yummy donuts great delivery couldn’t ask for more
28 lutego 2025
Excellent gluten free donuts
Excellent gluten free donuts, nicely glazed. Would definitely buy again although it’s a shame 6 is the minimum order as if it were less I’d order all the time!
27 lutego 2025
My doughnuts didn’t arrive
My doughnuts didn’t arrive. It was really difficult to speak to anyone too as their website only allows you to send a message which they take a while to respond to. Not helpful if you’re relying on and expecting an order. Just a very disappointing experience all round.
27 lutego 2025
Excellent
Excellent! Such a treat to have delicious gluten and dairy free doughnuts.
They are expensive but worth splashing out on!!
27 lutego 2025
Awful company
Awful company! Spent £40 on donuts,Delivery driver refused to deliver to our reception, company claimed its only a partial address but there's a reception that takes deliveries! Had my number but never called to querie. Tried to arrange redelivery but was refused.
Customer service advice was sorry but you have to rebuy them despite the issue being with their delivery company. AVOID!
11 lutego 2025
Opinia niezależna
As a celiac of over 10 years I was so…
As a celiac of over 10 years I was so excited to try these donuts!! They absolutely slapped!!! So yummy! I got 6 to take home after they let me try one at the counter. Nom nom nom!!! Smashing it guys. Thanks for representing the gluten free community. Love x
19 lutego 2025
Opinia niezależna
Lovely doughnuts but damaged in…
Lovely doughnuts but damaged in delivery, no instructions on the box to keep upright so icing everywhere.
30 stycznia 2025
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