BookSurfCamps by Tripaneer Recenzje 

142
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The people who helped me are friendly and provided me with useful solutions to the issues I had had. Due to an unexpected cancellation, I had to find another course for the same dates in August an... Zobacz więcej

Oceniono na 5 z 5

We had a great time at the surf camp! Our coach took excellent care of us. His explanations and tips were always clear and understandable, he helped us a lot and motivated us all the time. We wer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The accomodation was modem clean and well maintained. located a few minutes walk from line up surf and the yoga studio. All instructors were helpful smiling happy proffessional and above average. mult... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a great week through Book Surf Camps in Areia de Branca, Portugal. João and Mario were excellent hosts/instructors and accommodation was of a good standard. Surf conditions cannot be controlled,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Informacje przekazane przez różne źródła zewnętrzne

It is our mission to enrich your life with unforgettable surf travel experiences. We love to travel and we want to share our excitement with you. BookSurfCamps.com is made with love by Tripaneer. We are the world’s leading marketplace for travel experiences. We help you to discover, plan and safely book unique and enriching vacations. We specialize in holidays that include surf, yoga, safaris, motorcycling, horse riding, martial arts and more. We’re passionate about building a platform that our customers and partners love to use.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

142 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,8

Wszystkie recenzje

(142)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

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Oceniono na 1 z 5

So far this has been a terrible…

So far this has been a terrible experience. Due to covid19 and our airline shutting down all operations we cannot travel. The hostel hosting our trip has been AMAZING, I cannot stress that enough. Booksurfcamps however is proving to be very dishonest. I asked about a refund given the absolute horrible unforeseen circumstances that are affecting everyone right now. They refuse to refund us and say they will only credit us if we choose to book using their website in the future. In the meantime, speaking to the hostel hosting this trip, they wish to refund us fully and then I find out they have not actually even been paid for the trip yet, which is supposed to start in two days. So booksurfcamps has not transferred them any money, and wish to hold on to it, despite our actual host wanting to refund us because obviously everyone is suffering right now and this is a lot of money, $1000 CDN! Booksurfcamps needs to learn to be more honest like their smaller counterparts hosting the trips they are selling. They are obviously a massive company and this is totally unacceptable. I would absolutely never use them again. Luckily the actual hosts have been incredible and working with my husband and I so wonderfully to hopefully get our refund so that we can travel in the future once all this clears up.

24 marca 2020
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Natalie! Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and improve our service. We would like to sincerely apologize that we did not meet your expectations, as you shared with us. We strive to provide hassle-free travel experiences, and it’s apparent in this case, we fell short. If you wish to discuss this further or have any concerns, feel free to contact us at https://www.booksurfcamps.com/customer-service Take care! -Maha

Oceniono na 5 z 5

Excelent experience

Excelent experience, everything was quick and easy.

10 lutego 2020
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Thank you for the 5-star Franz! We strive to always deliver the best service to our valued customers such as yourself. Hope you had a blast with your surf camp! Think of us again in the future! - Max

Oceniono na 5 z 5

I love BookSurfCamps

I love BookSurfCamps! I already went to three surf camps by using it!
Very easy to search for what you want, to have overview on available options, see reviews, communicate with the camps. I had once a problem, a camp I booked shifted the dates. So I contacted BookSurfCamps and they helped me to get my money back.

I would recommend BookSurfCamps!

16 stycznia 2020
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Wow, Dasha! Thank you so much for such a spectacular review! We are constantly striving to improve our website and we want to take it to greater heights, thank you so much for helping us on our journey to do so. You really made our day! Thank you for your neverending trust, loyalty, and for believing in us! We're always here for you and will be happy to serve you again soon! Sincerely -Maha

Oceniono na 5 z 5

I m happy Cause I found the perfect…

I m happy Cause I found the perfect camp for me, and I m very thankful for that

12 stycznia 2020
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Hutan! Thank you so much for writing us a wonderful 5-star review! We are thrilled to hear that you found the perfect surf camp! We hope your next holiday would be as joyful and memorable as this one has been. See you again soon! Cheers -Maha

Oceniono na 1 z 5

Dishonest

I booked a sup tour for Croatia. I paid my deposit and booked my flights independently as advised only to find out that the tour was cancelled. They refunded my deposit however I was unable to get a refund on my flights. An alternative tour was offered but with totally different beginning and end locations so the flights I had booked were totally inappropriate. I emailed them with this information and they asked for proof of my flights which I sent in order to give me a refund then changed their mind and told me that it was my fault as I booked my flights. I was out of pocket for just under £300!

13 grudnia 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Sarah! Thank you for your feedback and for bringing this to our attention. We would sincerely like to apologize for the trouble and inconvenience this has put you through. While I wish, you had a better experience, rest assured that it is never our intention for you to experience such inconvenience and disappointment. About your flights, you may try to check with your travel insurance. Please feel free to reach us at https://www.tripaneer.com/customer-service for any further assistance. Once again, our deepest apologies for the inconvenience. Sincerely -Maha

Oceniono na 5 z 5

this camp was amazing

this camp was amazing, the education and instruction for the surf lessons were more then one could hope for and give you the confidence in the water that your looking for, whether you are skilled in the ocean or not.
you also find a new family.
10/10
will most definitely be going back.

5 listopada 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hey Master D! Thanks for writing us such an awesome 5-star review! It's wonderful to get such great insight on our surf camps. It simply blossoms us to strive and continue to offer spectacular surf camps for all our dear customers. Your experience enriches us deeply. Welcome to BookSurfCamp's family! We can't wait to see you again, Master D! Surf's up -Maha

Oceniono na 5 z 5

EVERYTHING TO BE HAPPY !

Best week with the best team ! Everyone in the hotel goes above and beyond for everybody to feel at his or her best. The cook is more than delicious and the rooms are always clean. The view from the hotel is amazing, you can enjoy awesome sunsets or sunrises. The yoga teacher and the surf instructors will always help you to improve yourself. They’re all smiling and caring. You are really treated like family. Everything in this place will make you feel happy, I recommend this place 200% !

30 października 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hello, Clara!

I wish you an amazing Wednesday!

Thank you so much for thins wonderful feedback. It is always a delight to hear about the wonderful holiday experience of our customers. You truly made our day. :)

Warmest regards,
Nemanja

Oceniono na 5 z 5

Book surf camps is fantastic

Book surf camps is a fantastic resource! Their emails are simple and easy to absorb, with clear photos and no clutter. They offer fast helpful responses. There prices included everything as described, with no surprises. Their communication messaging system works really well to communicate with and track convos with the local surf company. Their information gave me the confidence to book something in this completely unknown place. The local surf company they recommended is terrific!i will trust their recommendations any time and will definitely book another surf vacation through book surf camps.

24 października 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Christine! Thank you for writing us such a beautiful review. We are absolutely thrilled that you enjoyed using our website. We strive to go above and beyond for all our dear customers, and we are overjoyed to hear that we hit the mark for you. Your words greatly encourage us to continue providing excellent service! Thank you for your neverending trust and support in us! You made our day! We look forward to creating more happy memories with you! Cheers -Maha

Oceniono na 4 z 5

great site to look for surf vacations

20 października 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hey there, Oren!

Thank you for this positive review. We value it dearly. Please, do write to our Customer Support if you, as a user, believe there is room for improvement: https://www.tripaneer.com/customer-service

Cheers! :)
Nemanja

Oceniono na 5 z 5

Easy to find windsurfing clinics

Easy to find windsurfing clinics and book. Good amount of reviews for each one. Excellent site.

23 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Wow, Elina!

Thank you to the Moon & back for this wonderful feedback! We sincerely appreciate it. :)

Cheers!
-Nemanja

Oceniono na 5 z 5

Amazing web site

Amazing web site, with amazing Surf & Yoga Retreats. The one I had the chance to go to, was amazing, Tiny Whale in Lagos, Algarve.
I will continue booking through them for other retreats.

17 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Dear Oriol,

Wish you an amazing Tuesday!

We are over the roof, as they say, with joy over this delightful feedback! We hope you will come back for another adventure soon. :)

All the best,
Nemanja

Oceniono na 5 z 5

I used it twice

I used it twice, both the time I was very satisfied

11 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hello, Luca!

It is super awesome to hear that! Thank you so much for your enduring trust in our platform. Hope that we will prove to be a reliable partner in the future as well. :)

All the best,
Nemanja

Oceniono na 5 z 5

Excellent help to choose the best…

Excellent help to choose the best option to do surfing

10 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hey there, Julen!

We are deeply grateful for these kind words. It is our utmost goal to always provide you with an excellent service in bringing your holiday experience to life. :)

Warmest wishes,
Nemanja

Oceniono na 5 z 5

Great website

Great website, recently booked a surf holiday through then for the first time. Nice and easy to use and very secure.
Highly recommended

10 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Dear Andrew,

My, oh, my! You are making us blush.

We are so happy that our service proved to be of great value to you. Please, don't be a stranger & come back at any time. :)

Cheers!
Nemanja

Oceniono na 5 z 5

Great experience

Great service. Had a wonderful experience with booking, corresponding, arrivals, and actual surfing time through BookSurfCamps!
Highly recommended.

10 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hello, Viktoriia!

We truly appreciate your kind feedback. Your satisfaction is exactly the goal that we strive for. Thank you for making our day even shinier. :)

Sunny wishes,
Nemanja

Oceniono na 5 z 5

An awesome team that will allow you to “stay, surf and relax”

Do you want to learn how to surf well, while having great time in a friendly and funny environment? Then book your holiday in Surf Camp 55!! I had wonderful time in Hostel 55, so a huge thanks to Gonçalo and Andreia the lovely owners!
The kindness and smile of Dagy and Marijn will welcome you in a beautiful and artistic hostel, they are always available to help and very useful for making your stay cozy. The skill of the surf teachers: Miguel, Gonçalo, Joao and Hugo will help you to learn how to surf while having a lot of fun. Lessons are for every levels and held with great preparation, professionalisms and patience. To sum up an awesome team that will allow you to “stay, surf and relax”! Last but not least every room of the hostel (very clean) is a piece of art as they have different styles and are painted by a local artist. I highly recommend Hostel&Surfcamp55!!!!

8 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Wow, Michela!

What an amazing feedback for the great people of Hostel & Surfcamp 55! I am sure they are very very pleased to hear about such an outstanding satisfaction from their camp attendee. Thank you so much for taking the time to share your wonderful experience with the rest of the platform as well. :)

All the best,
Nemanja

Oceniono na 5 z 5

Highly recommendable!

I was so happy when I found the website BookSurfCamps because it helped me find the perfect activity at the perfect location for my vacation. I booked kitesurfing lessons in Tarifa and everything was perfect! The communication went smoothly and arriving there everything was perfectly organised and very professional. A great and reliable website for finding a good surfing place!

4 września 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Rannvá! Thank you so much for the wonderful review! Your words give us a 360° view on how we're doing. We're amped to hear that you found our website great and reliable! Thank you for the continuous trust and support in us! We truly appreciate your kind words. You made our day! Cheers -Maha

Oceniono na 5 z 5

Highly recommend staying at Golden…

Highly recommend staying at Golden waves. The lodge is clean, comfortable and has a great vibe. It has a great location and amazing outdoor space. All the personnel and surf instructor were very friendly, helpful and accommodating.

26 sierpnia 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Lacey! Thank you so much! That was such a fantastic review! You brighten up our day! Hearing that you that had a great stay gives us the push that we need to continue to excel. Thank you for the big pat on the back! Stay cool and awesome -Maha

Oceniono na 5 z 5

first time used at Tamarindo Costa Rica Perfect Vacation

Use it once went to Tamarindo Costa Rica at la Botella de Leche , looking for more perfect surfcamps like this one

27 lipca 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Trish! Thank you for the awesome 5-star review! We are thrilled to hear that you had a perfect vacation and we are happy to be a part of your glorious stay. Please feel free to click on this link to check out more amazing surf camps: https://www.booksurfcamps.com or send us a message at https://www.booksurfcamps.com/customer-service for further assistance. We'll always be glad to assist you. Looking forward to your next perfect vacation! Surfs up -Maha

Oceniono na 5 z 5

BookSurfCamps Exceptional

BookSurfCamps are excellent. Every email I sent with a question was responded to immediately and positively. There were no hiccups during our holiday. Everything was as advertised. Thank you

11 czerwca 2019
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Dear Wendy,

You leave us speechless with your kind words of trust. There is nothing more precious to us than connecting our customers with unforgettable adventures across the globe. Thank you for sharing your lovely thoughts with us. We are humbled by this sweet review. :)

-Nemanja

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