BookSurfCamps by Tripaneer Recenzje 

142
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The people who helped me are friendly and provided me with useful solutions to the issues I had had. Due to an unexpected cancellation, I had to find another course for the same dates in August an... Zobacz więcej

Oceniono na 5 z 5

We had a great time at the surf camp! Our coach took excellent care of us. His explanations and tips were always clear and understandable, he helped us a lot and motivated us all the time. We wer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The accomodation was modem clean and well maintained. located a few minutes walk from line up surf and the yoga studio. All instructors were helpful smiling happy proffessional and above average. mult... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a great week through Book Surf Camps in Areia de Branca, Portugal. João and Mario were excellent hosts/instructors and accommodation was of a good standard. Surf conditions cannot be controlled,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Informacje przekazane przez różne źródła zewnętrzne

It is our mission to enrich your life with unforgettable surf travel experiences. We love to travel and we want to share our excitement with you. BookSurfCamps.com is made with love by Tripaneer. We are the world’s leading marketplace for travel experiences. We help you to discover, plan and safely book unique and enriching vacations. We specialize in holidays that include surf, yoga, safaris, motorcycling, horse riding, martial arts and more. We’re passionate about building a platform that our customers and partners love to use.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

142 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(142)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A fantastic experience

Surf camp with Goldenwaves was amazing! Staff was friendly and always available. Surf instructors were lively, very professional and full of energy. The breakfast was very satisfying. The place was tidy, clean, functional and full of very cool and friendly people. I could relax, find peace and make new friends at the same time. I highly recommend It!

15 sierpnia 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hey Emanuele! Thanks a ton for your lovely review! We’re so happy you had such an amazing time, catching waves, chilling, and meeting awesome people. Your kind words totally made our day! Can’t wait to welcome you back soon for more good vibes and fun times!

Oceniono na 3 z 5

Great instructors and adaptability to…

Great instructors and adaptability to wind/location and individual skill of students.

It would have been good to know that a car was needed to get to surf spots.

12 sierpnia 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Thanks for sharing your feedback, Aron! We're glad to hear you enjoyed the instructors and the way the program adapted to different spots and skill levels.

We understand your point about the transport and will pass this along to the organizer, as well as review the listing details to make sure it's clearer for future guests.

We'd be happy to help you book another great surf trip whenever you're ready!

Oceniono na 5 z 5

Found two surf camps

Found two surf camps, and they were easy to set up. The second one, I booked two days before, and was able to get hold of the person.

19 maja 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Jacky! Thank you for the great review! We're glad to hear you found and booked both surf camps easily, even on short notice. We appreciate your feedback and hope you had an amazing time!

Oceniono na 5 z 5

Excellent, speedy and efficient

Excellent and efficient little application for those businesses using it to sell their training camps and package it up with accommodation. I’d use it tor sure if I needed a promotional arm of my business.

I suppose the communication is only as good as those on the other side if the app but for me it was excellent and they were always very quick to respond.

9 maja 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Richard. Really appreciate your kind words! We're glad that out platform fit your needs so well, and it's great to hear our team made a positive impression. Here's to helping more businesses shine!

Oceniono na 5 z 5

Good Communication

My enquiries were responded to promptly and everything went without a hitch.

6 maja 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi! Thank you so much for the lovely review! We're so happy to hear everything went smoothly and that we could help quickly! If you ever need anything else, we’re just a message away.

Oceniono na 4 z 5

The surfcamp where you find your surffamily

We always felt save.
Now we know(me and the kids) that we can eat open fruits and vegetables in Morocco (if we stay at your surfcamp ;-) )
We like your food (I even took fotos of it).

19 kwietnia 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Siria. Thank you so much for your sweet review! It makes us so happy to hear that you and the kids felt safe and enjoyed the fresh fruits, veggies, and of course, the food! We love that you even took photos, we hope they bring back delicious memories! Can't wait to welcome you back to our surf camp anytime!

Oceniono na 5 z 5

First time surfing and the experience was top top awesome!

I had the best time at the 4 Day Beginner Surf Camp in Essaouira. Everyone at the surf club was super welcoming and helpful. Morning lessons were in small groups (max 4), which meant lots of personal attention. My instructor, Abdula, was amazing, professional, patient, and always explaining how to improve. Even when the waves were weak, he made sure we could still surf.

In the afternoons, I practiced on my own, which really boosted my confidence. The hotel in the Medina was easy to find, with friendly staff and a comfy bed. Breakfast and all the food in Essaouira were delicious.

I fell in love with surfing and can’t wait to come back! Highly recommend for beginners.

19 kwietnia 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Ana! What an amazing review, thank you! It sounds like you truly made the most of your surf adventure, and we’re so happy to hear Abdula helped bring out your inner surfer. Even the small waves couldn’t stop you! Essaouira’s ocean breeze and your surfboard will be waiting patiently for your return. Until then, keep riding the good vibes!

Oceniono na 5 z 5

The service is great

The service is great
Thanks for the help

27 lutego 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Carina. You're very welcome! We're glad to hear you had a great experience. If you ever need anything else, feel free to reach out. Have a wonderful day!

Oceniono na 5 z 5

Unforgettable surf experiencee at…

I had an absolutely fantastic time at this surf camp in Morocco! As a complete beginner, I couldn’t have asked for a better introduction to surfing. This is the perfect place for anyone who truly wants to learn how to surf. We spent countless hours in the water every day, guided by highly skilled instructors who were incredibly patient and attentive. Each day, they took us to a different beach with the best waves, which made the experience even more exciting and varied.

The accommodation is both comfortable and impeccably clean, with a series of rooftop terraces that are perfect for relaxing. One of the terraces is enclosed with glass, creating a serene space for exercises and yoga.

The overall atmosphere of the camp is calm and restorative. It’s the ideal environment to mentally unplug, focus on the surf, enjoy the sea, and simply feel good. I can’t recommend this place enough for anyone looking for an unforgettable surf experience! 🌊🏄‍♀️

Both breakfast and dinner were absolutely delicious and thoughtfully catered to vegetarians as well. However, the vegetarian lunch we had at the beach each day was a bit repetitive. That said, I understand from the owner that this approach ensures the freshness of the meals, which I truly appreciated. A little more variety would make the overall dining experience even better!

3 stycznia 2025
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Anastasiia. Thank you for sharing such a detailed and glowing review! It's wonderful to hear that your time at the surf camp was such a memorable and rewarding experience! Your feedback about the vegetarian lunch variety is appreciated, and we’ll definitely look into it to enhance the experience even further. We hope to see you riding the waves with us again soon!

Oceniono na 1 z 5

Not Recommended for Partner

I started a partner account with the intention to post our surf camp on their platform after inquiring some time ago about all the conditions needed to be accepted.

They rejected my application (unsubmitted and unfinished application mind you) just a few days after creating the account.

After insisting to get a reason for the rejection they said that they didn't find reviews for my retreat online.

Which sounded like the most unprofessional unfair reason. Why? Because I know a few other retreats hosted on their platform with zero reviews, no website...

Overall a confusing and unpleasant customer experience. I have all the proof and emails from the past where this condition of having 'reviews' is nowhere cited.

So if you are a new business just starting just don't bother.

Also their commission is pretty high it was 14% a year ago, probably they changed it to higher now.

My friend who had a retreat on their website only got like 2 customers from their platform, so is not even worth it if you have 6-10 spots to fill.

18 listopada 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Thank you for sharing your feedback and bringing your concerns to our attention, Denisa. We deeply regret that your experience with our platform left you feeling confused and dissatisfied. Providing a transparent and positive experience for all our partners and customers is very important to us. To clarify, our vetting process is in place to ensure that the organizers listed on our platform can offer a high-quality and reliable experience for the customers who trust us with their bookings. One of the factors we assess is the availability of online reviews along with other credentials that demonstrate the legitimacy and quality of a program. This helps us maintain a standard that benefits both our customers and our partners. We acknowledge that new businesses may face challenges in this regard, and we are continuously working to refine our criteria to be as fair and supportive as possible while still upholding the trust our customers place in us.
Regarding our commission rate, we aim to balance affordability for our partners with the costs of providing a global platform, marketing support, and dedicated account management and customer service. Our team is always open to discussing ways to maximize visibility and bookings for retreats, particularly those with smaller capacities. We're always open to feedback, and if you'd like to further discuss your application or explore other opportunities, we'd be happy to assist.

Oceniono na 5 z 5

Made the process of booking a surfing…

Made the process of booking a surfing holiday convenient, and provided all the info I needed. Will use again.

9 listopada 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Shayban. Thank you for sharing your experience! We’re so glad the booking process was smooth for you. Can’t wait to assist with your next adventure!

Oceniono na 5 z 5

Fantastic surf week!

I had a fantastic week with aquaholic. In addition to the surfing theory, Ryan and Juma were very present and gave me help when I needed it!
I had the chance to try out more than one type of board.
The place isn't too crowded and the waves are perfect.
An unforgettable experience!

I recommend it!

3 października 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Thanks Catherine! We are glad to hear you had such a fantastic experience with Aquaholic! Cheers to more unforgettable moments in the waves!

Oceniono na 5 z 5

Dream surf camp

The team was fantastic, and the location and organization were outstanding, exceeding my expectations. The surprise snack was not only delicious but a thoughtful touch that added to the experience. We had perfect conditions throughout, making the entire event even more enjoyable. Overall, I had an unforgettable experience and would love to return in the future.

4 października 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hey Maude! We are very happy that you had such an exceptional experience with us. It was our pleasure to have you, and we'd be delighted to welcome you back anytime!

Oceniono na 5 z 5

Amazing adventure!

Our hosts were absolutely amazing – so friendly, welcoming, and helpful with anything we needed. The food was mind-blowing, some of the best I’ve ever had, which added an extra layer of enjoyment to the trip. Our surfing instructor was incredibly devoted and professional, making sure we all progressed at our own pace while keeping the sessions fun and engaging. Overall, I had a fantastic time, and I would highly recommend this camp to anyone looking for a perfect balance of adventure, relaxation, and great company.

7 października 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Mirovic. We're pleased to hear you had an amazing experience with our hosts, enjoyed the food, and appreciated the professionalism of the surfing instructor. We’re happy the trip exceeded your expectations and truly appreciate your recommendation!

Oceniono na 1 z 5

SKETCHY leaking passwords and stealing information

I got a notification from Apple that my password from this website was compromised. I let Tripaneer know and they refused to refund me for the gift card I purchased. They were searching for every way to avoid giving me my money back. Very poor customer service and extremely sketchy that this company is leaking sensitive personal information. Will NEVER do business with a company like this again. Instead I will book surf camps directly from the camp I am going to.

24 marca 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Thank you for taking the time to share your feedback, and we're sorry to hear about your concerns. We'd like to clarify a few points to ensure there's no misunderstanding. First, the notification you received regarding your password indicates that the password you used has appeared in a data leak from a different source. This does not imply that the leak occurred on our website. We take security very seriously, and all customer credentials on our platform are encrypted. Additionally, we have not been notified of any data breach on our end.
Second, we process all payments and refunds through a secure payment gateway to comply with anti-fraud regulations. For this reason, any refund must be issued back to the original payment method used during your purchase. Unfortunately, we are unable to issue refunds in the form of a check, as this could lead to security risks. Lastly, we want to clarify that your gift card is still active under your account and ready to be used at your convenience. As per your request not to process the refund, we have ensured that the gift card remains available for your future bookings. We value your business and would be happy to assist you with any further questions or concerns. Our goal is to ensure a positive experience for all our customers.

Oceniono na 5 z 5

Our experience of kite surfing

We had a great time. The teacher Ismail was a very kind and good teacher. The location was perfect too, good wind and nice beach. Kite material was in good condition.

4 października 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Susanne. Thank you for your review. We're happy to hear that you had a positive experience. We appreciate your feedback and hope to see you again!

Oceniono na 5 z 5

Surf, Yoga, and Vibes You’ll Fall in Love With

The camp area is amazing, the rooms are super comfortable, and the food is always on point. The surfing spots they choose for each level are perfect, and the coaches are fantastic. What really makes this place special, though, is the vibe—it grows on you every day and you just never want to leave!

5 października 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Nataliya. Thank you so much for your wonderful feedback! It’s great to hear that everything from the rooms to the surf spots and coaches exceeded your expectations. The vibe here truly does make it a special place, and we're happy it resonated with you. We hope to welcome you back again soon!

Oceniono na 5 z 5

Trustworthy

31 sierpnia 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Karina. Thank you so much for this short but very genuine review. We look forward to more surf holidays with you!

Oceniono na 5 z 5

Easy, quick and reliable

Well-arranged website.
Easy to navigate within.
The booking and follow up for the camp I chose have been just very smooth.
Excelent!

10 września 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Daniele. Thank you for your great review! We're glad you found the website easy to use and the booking process smooth. Enjoy your surfcamp, and feel free to reach out if you need anything!

Oceniono na 5 z 5

Had a great trip for surfin in marocco…

Had a great trip for surfin in marocco in the sunset surf house.

14 września 2024
Opinia niezależna
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Odpowiedź od BookSurfCamps by Tripaneer

Hi Tom. Thank you so much for your wonderful review! There's nothing quite like catching waves and enjoying the beautiful sunset! We hope to welcome you back for another adventure soon. Safe travels and happy surfing!

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