I can't recommend Laurel Johnson highly enough. From start to finish, she went above and beyond to ensure my clients mortgage case reached completion. Her commitment, responsiveness, and willingne... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
5 stars isn’t enough! Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the t... Zobacz więcej
Reakcja na opinię
Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Zobacz więcej
Reakcja na opinię
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Dane kontaktowe
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, Zjednoczone Królestwo
- bluestonemortgages.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Slow and very slow…
Slow and very slow and wouldn't tell anyone that this is a good company to use...
15 września 2025
Odpowiedź od Bluestone Mortgages
Hi Michael,
Thank you for your feedback, and we're sorry to hear that you haven’t been satisfied with your experience with Bluestone Mortgages.
As a specialist mortgage lender, we take a holistic approach to each application and manually review every customer’s circumstances. We’re committed to providing great service, but this sometimes means the process can take a little longer while we gather the information we need to make a fair assessment. We always aim to keep any delays to a minimum.
If you’d like us to take a closer look at your application, please visit our complaints page at bluestonemortgages.co.uk/customer/complaints.
Many thanks,
Bluestone Mortgages
Really impressed with the fantastic…
Really impressed with the fantastic customer’s experience but also the approach to engaging. We had our mortgage submitted and offered within a week. Super impressive! Thank you bluestone.
13 października 2025
Odpowiedź od Bluestone Mortgages
Hi Joshua, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Amazing quick service
Amazing quick service . So thankful they were able to offer me and my partner a Mortage offer . These times can be quite stressful but we felt completely at ease .
11 października 2025
Odpowiedź od Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Overall journey and processing times…
Overall journey and processing times was really good, good level of service too, and also helped my client borrow alot more as he was self employed and using the latest years income as it had gone up due to a good reason the client can now buy his dream home.
14 października 2025
Odpowiedź od Bluestone Mortgages
Hi Arshed, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and the service. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
Odpowiedź od Bluestone Mortgages
Hi Caroline, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone are thourough but fair
Bluestone are thourough but fair. They gave us a chance at a happier life in our own home.
11 października 2025
Odpowiedź od Bluestone Mortgages
Hi Emma, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Great communication and speed of service
Excellent service from start to finish — my mortgage application to offer took just over three weeks. The process was efficient, well-communicated and stress-free. Thanks to Bluestone, I’ve been able to take the next step in my life and nearer in moving into my new home.
11 października 2025
Odpowiedź od Bluestone Mortgages
Hi Peter, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
SUPER EFFICIENT & KNOWLEDGIBLE SERVICE
13 października 2025
Odpowiedź od Bluestone Mortgages
Hi Lynne, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Quick , easy hassle free
Made the process easy as possible , more than happy with the service and our mortgage adviser was always available to answer any questions etc ,
Highly recommended 👍
13 października 2025
Odpowiedź od Bluestone Mortgages
Hi Lee, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
I had a fantastic experience with…Bluestone Mortgages
I had a fantastic experience with Bluestone Mortgages. After my first mortgage offer expired due to unexpected council delays, Bluestone went above and beyond to help me secure a second offer without any hassle. The whole process was smooth, transparent, and handled with great professionalism.
Their team showed genuine understanding and flexibility, which made a huge difference during what could have been a very stressful situation. Communication was clear and prompt throughout, and I always felt well supported and informed.
I truly appreciate their commitment and excellent customer service. I highly recommend Bluestone Mortgages to anyone looking for a reliable, understanding, and efficient mortgage provider
10 października 2025
Odpowiedź od Bluestone Mortgages
Hi Bartlomiej, thank you for taking the time to share your feedback and for recommending us. We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
First time buyer
Bluestone kept us up to date with everything along the way and replied swiftly to any queries we’re had they explained everything in a clear and easy to understand way which was great being first time buyers
10 października 2025
Odpowiedź od Bluestone Mortgages
Hi Dave, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Go bluestone
Communication is excellent..
Response time quick . Great service thakyou
12 października 2025
Odpowiedź od Bluestone Mortgages
Hi Carol, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Odpowiedź od Bluestone Mortgages
Hi Matthew, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Odpowiedź od Bluestone Mortgages
Hi Craig, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Highly recommended
Highly recommended!
Quick and good valuation .
Very good communication
I’m very pleased to use them
10/10 👌
11 października 2025
Odpowiedź od Bluestone Mortgages
Hi Zaneta, thank you for your review, we appreciate your feedback and are pleased you'd recommend us in future. Wishing you all the best in your new home.
Many thanks, Bluestone Mortgages
Odpowiedź od Bluestone Mortgages
Hi Nkeiru, thank you for taking the time to share a positive review with us! We appreciate your feedback. Wishing you all the best in your new home.
Many thanks, Bluestone Mortgages
Excellent experience
Excellent experience. Alex and Claire helped me throughout and made the process easy and understandable!
6 października 2025
Odpowiedź od Bluestone Mortgages
Hi Lili, thank you for your fantastic 5* review! We're delighted you've been pleased with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Such a speedy process
Such a speedy process! Was expecting to wait for weeks and I had a mortgage in principle and an offer within 2 weeks!
5 października 2025
Odpowiedź od Bluestone Mortgages
Hi Sarah, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Mortgage made easy
So far everything has been quick and straight forward, came back regarding documentation very quickly ,would highly recommend
5 października 2025
Odpowiedź od Bluestone Mortgages
Hi Mr Theobald, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Really good customer service/support…
Really good customer service/support through out the process. I would recommend using bluestone.
4 października 2025
Odpowiedź od Bluestone Mortgages
Hi Curi, thank you for your review. We appreciate your feedback and are pleased that you'd recommend us in the future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.