Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

5 stars isn’t enough! Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lillie was my contact at Bluestone. She has kept me up to date with each part of the process, on a challenging case. Lillie has support me me and helped with this case enormously, to make sure we ac... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When we called Bluestone with questions they helped us and kept us at ease, the professionalism of the team were amazing thankyou so much

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny

Napisane przez firmę

Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 stars isn’t enough!

5 stars isn’t enough!
Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the team enough, extremely professional and friendly. Worth every penny.
Thankyou

16 grudnia 2025
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Odpowiedź od Bluestone Mortgages

Hi Aminah, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

Lillie was my contact at Bluestone

Lillie was my contact at Bluestone. She has kept me up to date with each part of the process, on a challenging case. Lillie has support me me and helped with this case enormously, to make sure we achieved the goal of getting an offer for this client! Thanks Lillie, great job couldn't have done it without you!

22 maja 2026
Opinia niezależna
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Odpowiedź od Bluestone Mortgages

Hi Caroline, thank you for your fantastic 5* review. We’re delighted to hear you’ve been impressed with the service you received on your challenging case. We’ve shared your great feedback with Lilly, who will be thrilled to hear it. We look forward to working with you again soon.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

Class A team

When we called Bluestone with questions they helped us and kept us at ease, the professionalism of the team were amazing thankyou so much

22 grudnia 2025
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Odpowiedź od Bluestone Mortgages

Hi Alison, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

I went with bluestone as my credit…

I went with bluestone as my credit check meant I couldn't go to high St lenders, bluestone accepted us and we are on a 5 year fixed rate mortgage at a very reasonable repayment rate.

1 maja 2025
Opinia niezależna
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Odpowiedź od Bluestone Mortgages

Hi Diane, thanks for leaving a 5* review. We're delighted to hear that you're happy and hope you enjoy your new home!

Oceniono na 5 z 5

They did the work other lenders weren't willing to do!

I cannot recommend Bluestone Mortgages enough.

Our case was far from simple; Right to Buy, self-employed, and I had a really poor credit history. Every other lender we approached seemed to find our situation 'too complicated' or 'too much work' and they simply weren't interested.

Bluestone Mortgages was the complete opposite. They didn't shy away from the complexity; they actually rolled up their sleeves and put in the effort to understand our circumstances.

Against all the odds, they secured our mortgage with an interest rate that was much better than we expected.

If you feel like a 'difficult' case that the high street banks and lenders are ignoring, this is the lender you need. They turned a stressful 'no' into a life-changing 'yes'. Definitely a lender that actually puts in the effort for complex cases, when others can't be bothered to listen!

24 listopada 2025
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Odpowiedź od Bluestone Mortgages

Hi Banshee, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Oceniono na 5 z 5

really helpful

3 listopada 2025
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Odpowiedź od Bluestone Mortgages

Hi Tiegisty, thank you for giving us a 5* review!

We appreciate your positive feedback and are so pleased you've been impressed with the service you've received.

Wishing you all the best. Many thanks, Bluestone Mortgages

Oceniono na 5 z 5

Gave me a real chance of starting over…

Gave me a real chance of starting over after the worst 10 years of my life. Can't thank them enough!

9 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Hi Rebecca, thank you for giving us a 5* review!

We appreciate your positive feedback and are so pleased you've been impressed with the service you've received.

Wishing you all the best. Many thanks, Bluestone Mortgages

Oceniono na 5 z 5

It was very pleased with how well they…

It was very pleased with how well they handled our mortgage it takes a while but everything was fine at the end so I will always recommend Bluestone mortgage to anyone who wants their services

19 września 2025
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Odpowiedź od Bluestone Mortgages

Hi Aduke, thank you for leaving us a 5-star review and for recommending us. We are delighted to have been able to help you, and we appreciate your feedback.

Oceniono na 5 z 5

Great service

Very good service

16 listopada 2025
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Odpowiedź od Bluestone Mortgages

Hi Keely, thanks for leaving a 5* review. We're delighted to hear you're happy with the service you received.

Oceniono na 5 z 5

Excellent Mortgage Company - service as it should be

I cannot rate Bluestone Mortgages highly enough. We applied for a remortgage via Haysto Mortgage Broker (another excellent company) because we had poor credit ratings due to past issues that were caused by no fault of our own. High Street mortgage lenders would not even consider us for a remortgage, even though we owned our property outright, due to poor credit scores. However, Bluestone, rather than the usual ‘computer says no’, considered our case on its individual merits and took various factors into account rather than just using a ‘tick box’ list. Even when an issue arose that would have caused other mortgage lenders to discard our application, Bluestone worked with us and Haysto to find a way around the problem. The interest rate is slightly higher than it would be for a remortgage from a high-street lender, and there is a fee as well, but that is understandable as people with low credit scores are obviously higher risk for a lender. Additionally, Bluestone had to work harder as they had to consider various factors in order to weigh up the risk, rather than taking the easier option of just saying no. They came up with an offer that is easily affordable and has put an end to our previous financial concerns. We would highly recommend Bluestone to anyone who is unable to secure a mortgage from a high-street lender for whatever reason. It is so refreshing (and unfortunately quite rare these days) to find a company that treats each customer as an individual and will go the extra mile to provide an excellent service.

16 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

My mortgage advisor found this company…

My mortgage advisor found this company for me for a mortgage. Brilliant company did everything that was asked and came up with a great deal.
Thanks again

6 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

Outstanding service


Outstanding service! Despite my complicated credit history, I was able to buy my grandparents house and keep it in the family. I’m extremely happy. Thank you !

31 października 2025
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Odpowiedź od Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

I genuinely never thought I would get a…

I genuinely never thought I would get a mortgage because of my credit history. I have CCJs, missed payments, and defaults, and I had completely accepted that owning a home was not possible for me or my family.

Bluestone took the time to listen to my situation and look at me as a person, not just a credit score. They offered me a mortgage when I truly believed it was impossible, and because of that my family will now have a future home. I will be forever grateful.

Even right up to the final stages, the service was excellent. I had to ring with a few questions before the funds were released and everyone I spoke to was polite, friendly, and reassuring. I honestly cannot thank Bluestone enough for changing our lives.

26 grudnia 2025
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Odpowiedź od Bluestone Mortgages

Hi Nicole, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

Great company

Great company, very transparent

17 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Hi Gary, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 1 z 5

Fantastic service would highly recommend

Fantastic service would highly recommend

17 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Hi Michelle, thank you for taking the time to leave a review. We appreciate your positive feedback. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Oceniono na 1 z 5

Avoid these like the plague !!

Avoid these like the plague !!!
Been waiting 14 weeks after a very stressful wait been told by broker today have issues with some of the documentation!!!!
Been sending documents daily everything but a blood sample.
Don’t waste your time no wonder you don’t pay for a valuation !!!!
Got to be more credible lenders out there !!!

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Bluestone Mortgages

Hi Alice, thank you for your feedback, and we are sorry you have not been satisfied with your experience using Bluestone Mortgages.

As a specialist mortgage lender, we take a holistic approach to each application and manually assess each customer's circumstances whilst being committed to providing great service. Occasionally, that means the process can take a little longer as we'll need to ask some questions to help us assess the application. But we try to limit this wherever possible.

If you would like us to take a closer look at your application, please don't hesitate to get in touch with us at complaints@bluestonemortgages.co.uk,

Many thanks,
Bluestone Mortgages

Oceniono na 5 z 5

Very helpful and understanding

Very helpful and understanding

17 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Hi Teresa, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Oceniono na 5 z 5

Efficient process

Efficient process, thought it.d feel more complicated, but wasn't at all.

16 stycznia 2026
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Odpowiedź od Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Oceniono na 5 z 5

They were able to give me a mortgage…

They were able to give me a mortgage when other couldn't. I will be forever grateful.

20 grudnia 2025
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Odpowiedź od Bluestone Mortgages

Hi Plssah, thank you for your fantastic 5* review! We're so pleased that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks, Bluestone Mortgages

Oceniono na 1 z 5

Avoid Using This Company for Your…

Avoid Using This Company for Your Mortgage
I strongly advise against using this company for your mortgage. My experience with them was frustrating, costly, and time-consuming. Over several months, they repeatedly requested the same information and showed a clear lack of organization and professionalism.

At one point, they even arranged and charged me for a property valuation, only for my mortgage to ultimately be declined for a trivial reason something that could have been identified before the valuation. It felt as though the valuation was pushed through unnecessarily, possibly to secure a commission at my expense.
Buying property is inherently stressful, but working with this company only added unnecessary complications, delays, and costs.

Do yourself a favor: save your time, money, and stress. Seek out a reputable and professional mortgage provider. After switching to another firm, I successfully secured my mortgage and purchased my property without the issues I faced with this company.
Good luck with your mortgage journey I hope you have a smoother experience than I did.

1 września 2025
Opinia niezależna
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Odpowiedź od Bluestone Mortgages

Hi Anar, thank you for your feedback. We’re sorry to hear you have been unhappy with your experience. As a specialist mortgage lender, we review each application individually, which can sometimes mean we need to ask for additional information. If you would like us to look into this further, please contact us at complaints@bluestonemortgages.co.uk

Kind regards,
Bluestone Mortgages

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