Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Derek the delivery person is a lovely person, who seemed to thoroughly enjoy his work, he arrived on time which meant I didn’t have to wait around and then offered to help carry the item to the desig... Zobacz więcej
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Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Zobacz więcej
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Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality. Cheap wood which bends with the slightest bit of pressure (very unidea... Zobacz więcej
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Informacje dotyczące firmy
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami dziecięcymi
- Sklep meblowy
- Producent
Napisane przez firmę
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Dane kontaktowe
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Zjednoczone Królestwo
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived well within the given
Arrived well within the given. Delivery man Very helpful and pleasant
16 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're delighted to hear that your delivery arrived within the expected timeframe and that our delivery driver was helpful and pleasant.
We'll be sure to pass your kind feedback on to the team. Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a review! We're delighted to hear you had such a positive delivery experience and that our team made such a great impression. Your kind words are greatly appreciated, and we'll be sure to pass your feedback on. We hope you enjoy your new purchase!
Non Existent Customer Service
Took a long time for delivery, is virtually impossible to put together. The headboard came away from the base within a year (despite being installed correctly and being against a wall) and Customer Service is non-existent.
Do not buy!
6 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We sincerely apologise for the delay with your delivery. Our transport team will look into this further, as this is not the standard of service we expect.
We're also sorry to hear that you found the assembly difficult. If you could let us know which product you purchased, our QC team would be happy to look into this further. We're particularly concerned to hear about the issue with the headboard and would like to investigate this in more detail.
We'd like the opportunity to look into your experience and see how we can help, so please get in touch with us directly with your order details so we can advise on the next steps.
Delivered as advised ahead of time.
18 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a review. We're delighted to hear your order was delivered as advised and ahead of schedule. We hope you enjoy your new furniture, and thank you for choosing Birlea!
Excellent service, would definitely recommend
Excellent communication. Excellent delivery. Would definitely recommend Derek.
17 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're so pleased to hear you were happy with the communication and delivery. We'll be sure to pass your kind words on to Derek – we're sure he'll really appreciate the recommendation. Thank you for choosing Birlea!
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were pleased with the quick delivery and that you're loving your new mattress. We hope it brings you many comfortable nights' sleep. Thank you for choosing Birlea!
Great service
Derek my courier was very polite and friendly. Delivered on time. Thank you.
17 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're delighted to hear Derek provided such polite and friendly service and that your delivery arrived on time. We'll be sure to pass your kind words on to him. Thank you for choosing Birlea!
Excellent delivery time
Excellent delivery time, delivery man polite and helpful.Beautiful furniture.
17 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us such a lovely review! We're so pleased to hear your delivery arrived on time and that our delivery driver was polite and helpful. It's also wonderful to know you're happy with your new furniture. Thank you for choosing Birlea!
Horrible assembling experience
The product quality is fair and matches the price point, but the assembly process is a real hassle. Who came up with the idea that an M12.8 spanner fits M8 nuts? Have you actually tested this? I didn't have the correct tools at home and had to go buy a spanner, which delayed my assembly plans. Additionally, there is an overuse of cheap foam packaging. Static pieces flew everywhere inside my house and out into the garden, making it incredibly hard to clean up. Horrible assembling experience.
13 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your feedback. We're pleased to hear you felt the product offered fair quality for the price, however we're sorry to hear that the assembly experience fell short of expectations.
We're sorry to hear about the issues you experienced with the assembly and the packaging. We will pass your comments regarding the tools provided, the assembly process and the packaging on to our QC team so they can investigate this further. We really appreciate you taking the time to share your feedback, as it helps us continue to improve our products and the overall customer experience.
Beautiful quality bed
Beautiful quality bed. Very pleased with it in terms of quality and comfort.
6 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear you're so pleased with the quality and comfort of your new bed. We hope it brings you many restful nights for years to come. Thank you for choosing Birlea!
Very pleased with the service
Very pleased with the service , I was updated regularly on my delivery time , the gentleman brought everything into my sitting room. Very satisfied 5*
16 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were kept updated throughout your delivery and that our delivery driver was happy to bring everything into your sitting room for you. It's wonderful to know you were so satisfied with the service. Thank you for choosing Birlea!
Excellent firm. Highly recommended
I ordered sideboard from The Range with free delivery. Birlea was the supplier. Birlea kept me informed of the progress of my purchase at every stage by email and text. Their tracking tool was very accurate with an approximate time of delivery and where the van was. The delivery driver Kim was a delightful, happy lady, who carried my purchase to my chosen location. I would highly recommend this company and would like to thank Kim for her help. The quality of my purchase is excellent with clear instructions on how to erect it.
15 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave such a wonderful review! We're delighted to hear you were kept informed throughout your order and found our tracking updates helpful. It's fantastic to know Kim provided such friendly and helpful service—we'll be sure to pass your kind words on to her. We're also pleased you're happy with the quality of your sideboard and found the assembly instructions clear. Thank you for your recommendation and for choosing Birlea!
SUPER QUALITY ,UNBELIEVEABLE VALUE
13 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're thrilled to hear you're so pleased with the quality and value of your purchase. Comments like yours mean a lot to us. Thank you for choosing Birlea!
Very pleased with my purchase delivery…
Very pleased with my purchase delivery was fast, I was kept up to date, driver arrived on time and brought my sideboard to the room of my choice amazing service thank you
16 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were pleased with your purchase and that the delivery was fast, with regular updates along the way. It's great to know the driver arrived on time and delivered your sideboard to the room of your choice. We really appreciate your kind words and thank you for choosing Birlea!
Kim was fantastic
Kim was fantastic, friendly and professional and definitely an asset to your company
16 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear Kim provided such friendly and professional service. We'll be sure to pass your kind words on to her – we're sure she'll really appreciate them. Thank you for choosing Birlea!
Over 3 weeks late with no explanation…
Over 3 weeks late with no explanation or apology.
Update: Despite the error being as much Debenhams fault as Birlea, Birlea stepped up and corrected the error.
Thank you to Birlea customer service team for their help.
16 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
We're sorry to hear about your experience and sincerely apologise for the delay to your order. This is not the level of service we aim to provide. Our transport team will be looking into this further, as this isn't the standard we expect. We appreciate you taking the time to share your feedback, as it helps us improve our service.
Odpowiedź od Birlea Furniture
Thank you for your review! We’re delighted to hear your delivery was quick and that your order was delivered with care.
TV stand
Derek saw me walking back from dropping the kids off to the school bus, and he said, are you expecting a delivery? I stood thinking. To be honest I couldn't remember. Andthen he said what are you expecting? Then I remembered and said, a tv stand. Great conversation and laugh in the morning to start my day. Thanks Derek 😊
15 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear Derek made your delivery such a memorable and enjoyable experience. We’ll be sure to pass on your kind words to him – it’s great to know he started your day with a smile. Enjoy your new TV stand!
Odpowiedź od Birlea Furniture
You're very welcome! 😊 Glad you liked it
The guys done a great job
The guys done a great job, carrying the boxed furniture upstairs and removing the packaging to then place the furniture in the correct place when asked and screwed the handles on all the units. They were very polite and friendly so I would definitely recommend.
14 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We’re delighted to hear our delivery team went above and beyond by carrying your furniture upstairs, placing it where you wanted it, and fitting the handles for you. It’s great to know they were polite and friendly throughout. Thank you for your recommendation!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.