Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Derek the delivery person is a lovely person, who seemed to thoroughly enjoy his work, he arrived on time which meant I didn’t have to wait around and then offered to help carry the item to the desig... Zobacz więcej
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Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Zobacz więcej
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Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality. Cheap wood which bends with the slightest bit of pressure (very unidea... Zobacz więcej
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Informacje dotyczące firmy
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami dziecięcymi
- Sklep meblowy
- Producent
Napisane przez firmę
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Dane kontaktowe
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Zjednoczone Królestwo
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The 6 drawer chest is an absolute…
The 6 drawer chest is an absolute nightmare piece of furniture. Never in my life have i ever known a piece of flat pack furniture take so long and be so complicated to put together. The item was sent back. Absolutely shocking.
10 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your feedback. We’re very sorry to hear that you found the assembly process so difficult and that you decided to return the item. This is not the experience we want our customers to have. We appreciate your comments and will pass your feedback on to our QC team to review the assembly instructions and overall build process for this product.
Delivered on time
Delivered on time with great communications, driver was polite, friendly and helpful.
13 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear your delivery arrived on time, that communication was great throughout, and that our driver was polite, friendly, and helpful.
Great quality goods for good price &…
Great quality goods for good price & delivery was very efficient. Happy customer
23 czerwca 2026
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear you’re happy with the quality of your furniture, found it to be great value for money, and that the delivery was efficient. We’re so pleased to have you as a happy customer!
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We’re delighted to hear you’re pleased with your furniture and that you found it to be great value for money.
My parcel was delivered on time …
My parcel was delivered on time excellent service
10 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your review! We’re delighted to hear your parcel was delivered on time and that you received excellent service.
This item was advertised as next day…
This item was advertised as next day delivery. The supplier dispatched on the day of order however we received delivery on the 4th day. We only purchased this product because we needed next day delivery
9 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your feedback. We’re very sorry to hear your order did not arrive within the expected timeframe. Your order was dispatched on the day it was placed, however, we appreciate this does not make up for the delay in delivery, especially as you specifically chose the item based on the advertised next day service. We have requested some further information from you so that we can look into this matter in more detail. We sincerely apologise for the inconvenience caused and understand your disappointment.
No spare parts for Santos 4' 6" double…
No spare parts for Santos 4' 6" double beds.
Your AI system seems to reject my judgement/review by askkng repeatedly for details I have already provided several times. It then claims my "ticket" (not complaint I note) will not be recorded as I have failed to provide info I have already given you.
Very frustrating.
9 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been. We would like to clarify that we do not have an AI system handling our customer service enquiries.
To ensure you can communicate with us directly and receive further assistance, please contact our customer service team at [support@birlea.freshdesk.com](mailto:support@birlea.freshdesk.com). We apologise for the inconvenience caused and will be happy to look into your concerns further.
Excellent delivery but parts missing.
The notification of date and time of delivery was very good. The delivery driver was excellent, helpful, pleasant and polite.
My product looks to be great.
Unfortunately having unpacked and checked the many parts for my nest of tables I found 3 pieces missing.
I’m now waiting to hear how this will be resolved.
8 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the delivery communication and that our driver provided such excellent service. It's also great to know your nest of tables looks to be a great product.
We're sorry to hear that three parts were missing from your order. This certainly isn't the experience we want for our customers. If you haven't already, please keep in touch with our customer service team or the retailer you purchased through, who will be able to ensure the missing parts are sent out and get this resolved for you as quickly as possible.
We hope you're able to enjoy your new furniture very soon!
Haven't built it but sadly have…
Haven't built it but sadly have unpacked it all before seeing the top and it is a totally different colour to the photos.
7 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a review.
We're sorry to hear that the colour of the product wasn't what you were expecting from the photos on the website. We appreciate how disappointing this must be, especially after unpacking everything before noticing the difference.
If you'd like us to look into this further, please get in touch with the retailer you purchased from, who will be able to assist you with the next steps. Your feedback is appreciated and will be passed on to the relevant team for review.
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you were pleased with the delivery notifications. Keeping our customers informed every step of the way is important to us, so it's great to know this made for a positive experience.
We hope you enjoy your new Birlea product!
The delivery driver was excellent
The delivery driver was excellent. Helped get the large box into the house and then helped get the item out of the box. We were struggling so very grateful.
The cupboards are in the bedroom and look good. To early to comment on quality of build but off to a very good start.
7 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're so pleased to hear that your delivery driver went above and beyond to help bring your order into your home and even assisted with unpacking it. We'll be sure to pass your kind comments on to our transport team.
It's also great to hear that your new cupboards are looking good in your bedroom. We hope they continue to impress you for many years to come, and thank you again for choosing Birlea!
Delivered on time
Delivered on time
Polite driver who checked everything
7 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that your order was delivered on time and that the driver was polite and took the time to check everything with you. It's great to know you had such a positive delivery experience.
We hope you enjoy your new Birlea product!
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that everything went smoothly and that you had a hassle-free experience with us. It's great to know we met your expectations.
We hope you enjoy your new Birlea product, and thank you for choosing us!
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you found the whole experience quick and easy, and that our team made such a positive impression. Your kind words are greatly appreciated.
We hope you enjoy your new Birlea product!
Excellent service Kim Was very…
Excellent service Kim Was very professional at her job and very polite and credit to the company
6 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear you received such excellent service from Kim. We'll be sure to pass on your kind words – we're sure she'll be pleased to know she made such a positive impression. We hope to welcome you back again in the future!
Very Good Experience
Delivered well within time specifications.
The delivery men did all that was asked and were very pleasant.
Still have the components shrink wrapped as room not ready to take them, so cannot comment on the product at this time.
6 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your great review! We're pleased to hear your order arrived within the expected timeframe and that our delivery team provided such friendly service. We hope everything goes smoothly when you're ready to assemble your new furniture, and that you love it once it's all set up!
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you found the service prompt, efficient and friendly. Your kind feedback means a lot to us, and we hope you enjoy your new furniture!
Had to return the first one due to…
Had to return the first one due to damage and had a replacement sent.
The replacement is just as bad. They must not have quality control
30 czerwca 2026
Odpowiedź od Birlea Furniture
We're sorry to hear that you've had this experience, especially after receiving a replacement.
This certainly isn't the level of quality we aim to provide, and we appreciate you bringing it to our attention. Could you please refer back to your retailer in order for us to look into this further for you.
Impressive service
Dealing with a few companies at the moment but have to say what a professional set up this company is, excellent communication from the start, they said 9.00am delivery and it arrived bang on, extremely pleasant guy who delivered, excellent all round!
4 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with us, from the communication through to the delivery. It's great to know everything arrived right on time and that our delivery driver made such a positive impression.
We really appreciate your kind words and hope you enjoy your new Birlea purchase!
Great bed and service
The bed arrived quickly, really well packed and protected.
The delivery team were really friendly and super efficient.
1 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're so pleased to hear your bed arrived quickly, was well packaged and protected, and that our delivery team provided such a friendly and efficient service.
We really appreciate your feedback and hope you enjoy your new Birlea bed!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.