Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Derek the delivery person is a lovely person, who seemed to thoroughly enjoy his work, he arrived on time which meant I didn’t have to wait around and then offered to help carry the item to the desig... Zobacz więcej
Reakcja na opinię
Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Zobacz więcej
Reakcja na opinię
Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality. Cheap wood which bends with the slightest bit of pressure (very unidea... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami dziecięcymi
- Sklep meblowy
- Producent
Napisane przez firmę
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Dane kontaktowe
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Zjednoczone Królestwo
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely lady Kim delivered on time Full…
Lovely lady Kim delivered on time Full of fun A great ambassador for the brand
23 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear that Kim delivered your order on time and made the experience so enjoyable. We'll be sure to pass your lovely comments on to her – we're sure she'll be delighted to hear them. Thank you for recognising her as such a great ambassador for the Birlea brand, and we hope you enjoy your new furniture!
Very professional and personable…
Very professional and personable delivery driver. Thank you.
23 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your kind review! We're delighted to hear that your delivery driver was both professional and personable. We'll be sure to pass your lovely feedback on to the team. We hope you enjoy your new furniture, and thank you for choosing Birlea!
Kept informed regarding delivery and…
Kept informed regarding delivery and Kim was helpful getting the parcels in the flat.
23 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're so pleased to hear that you were kept well informed throughout your delivery and that Kim was so helpful getting your parcels into your flat. We'll be sure to pass your kind comments on to her. We hope you enjoy your new furniture, and thank you for choosing Birlea!
Fantastic delivery help- thank you Kim!
I haven't opened the bedframe box yet. I wanted to take a moment to acknowledge how kind and helpful Kim was when they delivered the box. They offered to carry it upstairs for me and were friendly and so helpful. Thank you Kim. :)
23 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're so pleased to hear that Kim made such a positive impression during your delivery. It’s wonderful to know they were kind, friendly and helpful, and that they offered to carry the bedframe upstairs for you. We’ll be sure to pass your thanks on to Kim. We hope you enjoy your new bedframe once you’ve had a chance to open and assemble it!
Fantastic service
2nd delivery in recent weeks. Both by Kim.
Fantastic service. Made sure the heavy items were in a location we could manage them.
Very professional & courteous. Customer centered.
A great ambassador for Birlea, a great company to deal with.
20 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that you've had another great delivery experience with Kim.
It's wonderful to know that she was professional, courteous and took the time to make sure your items were placed somewhere convenient for you. We'll be sure to pass your kind comments on to Kim, who will be thrilled to hear how much her excellent service was appreciated.
Thank you for your continued support and for choosing Birlea. We hope you enjoy your new furniture!
Kim was professional and friendly
Kim was professional and friendly, left the bed where I asked her to, she was on time as well
22 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're so pleased to hear that Kim provided such a positive delivery experience.
It's great to know she was professional, friendly, arrived on time and made sure your bed was left exactly where you wanted it. We'll be sure to pass your kind feedback on to Kim, who will be delighted to hear your comments.
Thank you for choosing Birlea, and we hope you enjoy your new bed!
Great service notifications kept me…
Great service notifications kept me updated throughout the day and the delivery time was spot on ~ delivered by a very personable driver who even asked where I would like the very heavy items. Thank you for a streamlined process 🙏
22 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that you were kept updated throughout the delivery process and that everything arrived right on time.
It's great to know our driver provided such friendly service and took the time to make sure your heavy items were placed exactly where you wanted them. We'll be sure to pass your kind comments on to the team.
Thank you for choosing Birlea. We really appreciate your feedback and hope you enjoy your new furniture!
Odpowiedź od Birlea Furniture
Thank you for your review! We're so pleased to hear you had a really good experience.
We appreciate you taking the time to share your feedback and hope you enjoy your new furniture for years to come!
Lovely lady delivered today and I'm…
Lovely lady delivered today and I'm over the moon with my new mattress, absolutely fantastic quality 👌 BRILLIANT 👏
22 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear you're over the moon with your new mattress and that you're so pleased with its quality.
It's also great to know that our delivery driver provided such a positive experience. We'll be sure to pass your lovely comments on to the team.
Thank you for choosing Birlea, and we hope you enjoy many comfortable nights' sleep on your new mattress!
The delivery was fine
The delivery was fine, no complaints about it. However the delivery signature is not my signature, I was not asked to sign anything on delivery of my item?!
22 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your review. We're pleased to hear that you were happy with the delivery itself.
We're sorry to hear about the issue with the delivery signature. This certainly isn't the standard we expect, and we'll ensure our transport team looks into this further to understand what happened.
Thank you for bringing this to our attention, as feedback like yours helps us improve our service. We hope you're enjoying your purchase.
Very efficient delivery service
Very efficient delivery service, came well within the time slot given to me. The delivery driver, Derek, was very polite and courteous, and put the packages where I asked him to. It is very refreshing to have such lovely customer service in a time when a lot of people are too busy to give you the time of day. Well done,
21 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that your delivery arrived well within the allocated time slot and that Derek provided such polite and courteous service.
It's wonderful to know he took the time to place your packages exactly where you wanted them. We'll be sure to pass your kind comments on to Derek, who will be delighted to hear how much his service was appreciated.
Thank you for choosing Birlea and for taking the time to share your experience. We hope you enjoy your new furniture!
Fabulous polite delivery driver
Fabulous polite delivery driver, regular updates and reminders.
22 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're so pleased to hear that you had a great delivery experience.
It's wonderful to know that our driver was polite and that you found the regular updates and reminders helpful throughout the process. We really appreciate you taking the time to share your feedback.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Terror to build, worth the cheap price
The ottoman bed itself is fine once built, however the instructions are genuinely the worst flat pack instructions ever! There is a video to help on youtube which is good because would’ve been impossible without. Nothing is labelled, bolts are labelled by mm so you have to measure yourselves, no spare parts so don’t lose any!!! Overall: 7/10 bed for the price well worth it, however 1/10 to build (you will cry) also said next day delivery on Friday and received it the Tuesday, I get the weekend don’t get me wrong but… I booked Monday off work to be in for it 🥲
21 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your detailed review. We're pleased to hear that you're happy with your ottoman bed now it's assembled and that you feel it offers good value for money.
We're sorry to hear that the assembly instructions made the process so frustrating. That's certainly not the experience we want our customers to have. We appreciate your feedback, and we'll pass your comments on to our QC team to investigate further and review the instructions for this product.
We're also sorry that your delivery didn't arrive when expected. Our transport team will look into this further, as this isn't the standard we expect. We understand how frustrating it must have been to book time off work only for the delivery to arrive later than anticipated.
Thank you again for your honest feedback. It helps us identify where we can improve both our products and our service.
I placed a order for a table and 2…
I placed a order for a table and 2 chairs,I was advised delivery would be Monday 20th July ,then I was advised it would be Tuesday 21st July,driver turned up at 1745 with I box (table) ,so where are the chairs,the young lady was apologetic and said although it clearly states 2 boxes the remainder might arrive on Wednesday, not her fault I know,so it has been a really bad experience and to cap it all they sent me a E Mail stating I would get a discount on my next order so how about a discount reimbursement on this order .
I wish to expand on my experience with this furniture.
Birlea have been in touch with me and stated that I had only ordered the table,I ordered it through RANGE MARKETPLACE on the website it clearly states and I quote SET not just the table,I placed the order through RANGE MARKETPLACE but they have not been in the slightest helpful in resolving the issue,unlike the suppliers of the furniture,at least they had the decency to contact me and try and help for which I am grateful.
So BIRLEA this situation is not of your making and the table looks so good ,all I need now is some chairs.
P.S.i have given you 5 stars .
21 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your review. We're very sorry to hear that your delivery experience didn't meet your expectations.
We completely understand how frustrating it must have been to experience delays and then only receive part of your order. While we're pleased to hear our driver was apologetic, this isn't the standard we expect. Our transport team will look into this further to understand what happened and help prevent this from happening again.
We're also sorry to hear of your disappointment regarding the discount offer. If you haven't already, we'd recommend contacting the retailer you placed your order with or our customer service team with your order details so we can review your concerns and see how we can assist.
Thank you again for your feedback, and we apologise for the inconvenience caused.
Fabulous
Fabulous. The delivery was a little late, how've they kept me updated on the tracker. The delivery chap was a delight. He very kindly carried the bed up the stairs for me. So incredibly thoughtful and kind.
Bed is superbly made. Solid and everything I had hoped for. Again, as I wasn't able to take delivery until the school holidays started, they were very understanding and moved the date till I was available. Top notch service. Without doubt, I shall buy from them again.
21 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear that you're so pleased with both your new bed and the service you received.
It's great to know that although your delivery was a little later than expected, the tracking updates kept you informed throughout. We're especially pleased to hear that our delivery driver went the extra mile by carrying your bed upstairs for you – we'll be sure to pass your kind comments on to the team.
We're also glad we were able to accommodate your preferred delivery date and that the process worked around your availability. It's fantastic to hear that your new bed is everything you had hoped for.
Thank you for your lovely feedback and for choosing Birlea. We look forward to welcoming you back again in the future!
It’s okay , decent
17 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your review. We're pleased to hear that you're happy with your purchase and that you found it to be a decent product.
We appreciate your feedback and hope you continue to enjoy your furniture. If there is anything we can do to improve your experience in the future, we'd be happy to hear your thoughts.
Kim was so friendly and kind and…
Kim was so friendly and kind and helpful and even waited a few mins for me as I was on my way. Kim also helped to put my delivery safely inside, fantastic customer service, thank you Kim! :)
21 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear that Kim provided such fantastic service.
It's great to know that she was friendly, kind and helpful, and went the extra mile to make sure your delivery was safely brought inside. We'll be sure to pass your lovely comments on to Kim, who will be thrilled to hear how much her efforts were appreciated.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're pleased to hear that you received friendly service and had a positive experience.
We really appreciate you taking the time to share your feedback and thank you for choosing Birlea. We hope you enjoy your new furniture!
A 20 years old bedstead
I bought the bed about 20 years ago. Due to house renovation we had to disassemble the bed and I had no idea how to unscrew the joints. I wrote to Birlea with little hope of a response, but to my pleasant surprise I got the full instructions from them in no time. You hardly see this kind of customer service these days. Highly commendable.
16 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear about your experience with our customer service team.
It's wonderful to know that, despite owning your bed for around 20 years, we were able to provide the instructions you needed to help with your renovation. We really appreciate your kind words and are so pleased that we could assist.
Thank you for your continued support of Birlea over the years. We hope your bed continues to serve you well for many more years to come!
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're so pleased to hear that you had a brilliant experience.
We really appreciate you taking the time to share your feedback and thank you for choosing Birlea. We hope you enjoy your new furniture!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.