Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Derek the delivery person is a lovely person, who seemed to thoroughly enjoy his work, he arrived on time which meant I didn’t have to wait around and then offered to help carry the item to the desig... Zobacz więcej
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Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Zobacz więcej
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Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality. Cheap wood which bends with the slightest bit of pressure (very unidea... Zobacz więcej
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Informacje dotyczące firmy
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami dziecięcymi
- Sklep meblowy
- Producent
Napisane przez firmę
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Dane kontaktowe
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Zjednoczone Królestwo
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kim was friendly
Kim was friendly, punctual, polite and helpful. 100% recommend
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We’re delighted to hear Kim was friendly, punctual, polite, and helpful. We’ll be sure to pass your kind words on to her. Thank you for your 100% recommendation!
Avoid at all costs
Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality.
Cheap wood which bends with the slightest bit of pressure (very unideal for a bed!) and a wooden slat snapped in two before I had even slept in it.
Unfortunately this all happened within 9 days and I am being refused a full refund.
Birlea is either ignorant of or willfully ignoring my consumer rights as they have offered a replacement part as ‘an acceptable solution’.
I will be raising with Trading Standards in due course.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your feedback. We're sorry to hear about your experience with your Phoenix Oak Ottoman Bed and that it hasn't met your expectations.
This is certainly not the standard we expect. If you could confirm whether the concerns have been reported to Happy Beds, as the retailer, we'd appreciate it. We'd also be grateful if you could provide some further details and images of the issues, as we'd like our QC team to investigate this further.
We look forward to hearing from you and hope we can help resolve this matter.
Very lovely people :) both on the phone…
Very lovely people :) both on the phone and in person. A very helpful and polite delivery driver 😊 and the mattress is very fun to open, haha 😄and hopefully very comfortable.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with both our customer service team and your delivery driver.
We're glad you enjoyed the unboxing experience too – it certainly is satisfying watching the mattress expand! We hope it's just as comfortable as you were hoping and that you enjoy many great nights' sleep on it. 😊
My order was very easily processed and…
My order was very easily processed and delivery was impeccable, on time; the driver Derek handled the package with ease and carefulness which is much appreciated when online shopping.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave such a lovely review! We're so pleased to hear that ordering was quick and easy, and that your delivery went so smoothly.
We'll be sure to pass your kind comments on to Derek – we're sure he'll really appreciate the recognition. Thank you for choosing Birlea, and we hope you enjoy your new purchase!
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear your order arrived swiftly and that our delivery drivers were polite and friendly.
We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Birlea!
Arrived several days later than quoted
Arrived several days later than the retailer advertised. Birlea advised the day after order placed if a later delivery date despite the retailer still quoting an earlier one.
One key part missing from chest of drawers. Now seeking a replacement
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your feedback. We're sorry to hear that your order arrived later than expected and that a key part was missing from your chest of drawers.
This certainly isn't the standard we expect. Our transport team will look into the delivery delay further, and we hope the replacement part reaches you as quickly as possible. If there are any further issues once you've received it, please don't hesitate to let us know.
We appreciate you taking the time to share your experience.
Great delivery and service
Derrick and his assistant did a great job of placing furniture where I wanted, took their shoes off and took all rubbish away with them, friendly helpful and efficient service
3 sierpnia 2026
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're delighted to hear Derrick and his assistant provided such a great delivery experience.
It's wonderful to know they were friendly, helpful and efficient, took care in your home, and left everything tidy by taking the packaging away. We'll be sure to pass your kind comments on to them. Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Excellent company
Excellent quick delivery and pieces of furniture.
Delivery driver Cory very helpful and polite
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're so pleased to hear you're happy with your furniture and that your order arrived quickly.
It's great to know your delivery driver was helpful and polite too. We really appreciate your feedback and hope you enjoy your new furniture. Thank you for choosing Birlea!
2nd time lucky
First time my husband ordered from them they sent us threw grey bedside cabinets but we ordered white. Took about an week to sort out. Got my new cabinet today. Delivery driver brought them into my porch.
Derek was happy polite and chatty. Had very good customer service
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thanks for taking the time to leave us a review. We're sorry to hear your original order wasn't quite right, but we're pleased everything was resolved and that you've now received your new bedside cabinet.
It's great to hear Derek provided such friendly and helpful service and made a positive impression. We'll be sure to pass your kind comments on.
We hope you enjoy your new furniture!
Great person
He was very helpful. And pleasant to talk to ask where we would like it brilliant
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your lovely review! We're delighted to hear your delivery went so smoothly and that our driver was so helpful, friendly and accommodating, making sure your furniture was placed exactly where you wanted it.
We really appreciate your feedback and hope you enjoy your new furniture!
Updated on delivery time and how many…
Updated on delivery time and how many deliveries were before me. Came exactly when stated and delivered by a pleasant gentleman. Great service.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear you found the delivery updates helpful and that your order arrived exactly when expected.
It's great to know our driver provided such friendly service too. We really appreciate your feedback and hope you enjoy your new furniture!
The setting is quite straight forward
31 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave us a review! We're delighted to hear you found the assembly straightforward and easy to follow.
We hope you enjoy your new furniture, and thanks again for choosing Birlea!
Fantastic Service 5 Stars All The Way
Great communication and fantastic service throughout.
Would definitely recommend to others.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your wonderful review! We're delighted to hear that you were happy with the communication and service you received from start to finish. Your recommendation really means a lot to us, and we hope to welcome you back again in the future.
Fast friendly polite driver and the app…
Fast friendly polite driver and the app kept me up to date with accurate delevery information
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear that you had a great delivery experience and that our driver was fast, friendly and polite. It's also great to know the tracking app kept you updated with accurate delivery information. We really appreciate your feedback and hope to see you again soon!
A good delivery
Delivered in time slot and I was kept updated from order date. The driver Noah was very professional and friendly. He quickly unpacked and removed all boxes.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear your delivery arrived within the scheduled time slot and that you were kept updated throughout the process.
It's great to hear that Noah provided such professional and friendly service, and we'll be sure to pass your kind comments on to him. We really appreciate your feedback and hope you enjoy your new Birlea product.
Odpowiedź od Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you received excellent service and that everything was carried out as promised. We really appreciate your feedback and are pleased to know we met your expectations. Thank you for choosing Birlea!
TV unit purchase
Updated regularly on delivery time . My partner took delivery from Kim. He said lovely lady and very nice personality 😁
31 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic 5-star review! We're pleased to hear you were kept updated throughout the delivery process and that everything went smoothly.
It's lovely to hear your partner had such a positive experience with Kim. We'll be sure to pass on your kind comments to her, as we're always happy to hear when our delivery team provides a friendly and helpful service. Thank you for choosing Birlea!
Very helpful and polite
31 lipca 2026
Odpowiedź od Birlea Furniture
Thank you for your 5-star review! We're delighted to hear you found our service helpful and polite. We really appreciate your feedback and are pleased to know you had a positive experience with Birlea. Thank you for choosing us!
Excellent service from ordering to…
Excellent service from ordering to delivery, and very pleased with the actual bed!
31 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had an excellent experience from ordering through to delivery, and that you're so pleased with your new bed.
It's great to know everything went smoothly, and we really appreciate you taking the time to share your feedback. Thank you for choosing Birlea!
My wardrobe arrive with colour marks…
My wardrobe arrive with colour marks orange all over from damp cardboard box it arrived in there was also lots off paint missing wardrobe looks awfull I'm very unhappy it was so exspensive to buy really dissatisfied
30 lipca 2026
Opinia niezależna
Odpowiedź od Birlea Furniture
Thank you for taking the time to leave your feedback. We're sorry to hear about the issues you have experienced with your wardrobe, as this is not the standard we expect from our products.
We would like to look into this further for you. Could you please provide some images showing the marks and areas where the paint is missing, along with your order details and the retailer you purchased from? Once received, our team can investigate and work towards resolving this for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.