We have been using Bikeflights for many years. We have never had a single problem. The online ordering is fairly simple, and they offer packing suggestions as well. The shipping labels are sent to us... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a long and intermittent user, I was irritated by the online interface. Lots of yada without a clear cut " ship a bike" button. That's the key, most important function. All the rest of that should b... Zobacz więcej
UPS and bikeflight got my bike here safely and a day earlier than expected. Even though the box has some evidence of damage, the wrapping and cardboard and the specific ties that the specialized team... Zobacz więcej
I had a great experience shipping a bike from Boulder, CO to Corvallis, OR. Bikeflights offered a way for me to learn the shipping price before I was ready to ship, which was very helpful. The p... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Napisane przez firmę
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Dane kontaktowe
8000 N Fowler Ave, 97217, Portland, Stany Zjednoczone
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4,6
Doskonała
54 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They are always helpful.
30 września 2026
Damaged box and missing parts
When the package arrived, the shipping box was severely damaged. After opening the package and inspecting the bicycle, I discovered that a component was missing: the Industry Nine 1/1 end cap.
The condition of the box upon arrival raises serious concerns that the damage occurred during transportation. The bicycle was properly packaged when it was shipped, and the missing component was present before the shipment.
I have photos and videos documenting the condition of the damaged box and the bicycle upon arrival, and I can provide them as evidence if needed.
7 października 2026
First time user
First time using for international shipping, made the process smooth from start to finish.
7 października 2026
Great experience with Bikeflights
I had a great experience shipping a bike from Boulder, CO to Corvallis, OR. Bikeflights offered a way for me to learn the shipping price before I was ready to ship, which was very helpful. The price is a lot less than working directly with FedEx or UPS.
Bikeflights directs the shipper to attach labels to specific places on the bike, as well as on the box, to ensure shipping accuracy and security.
Bikeflights got the bike to the destination very quickly and without any damage. I was extremely impressed.
29 września 2026
Allow several days for ordering process
Just allow several days to work through the process.
No phone support, even when you call over and over during business hours, There are no people.
No live chat.
Submit an email and the auto response says two days to get a response.
If the location isn't in the systems form dropdown you're stuck. Might not get help for days
must have pictures of measurements to complete form
IN general WAY WAY harder than it needs to be.
They are just printing a UPS label and scheduling the pickup. So no support if issue with delivery once UPS picks up.
6 października 2026
Opinia niezależna
Fast and easy
Very easy and fast to order and get shipping label printed. Bike was delivered in less than a week.
25 września 2026
Very simple straight forward process
Very simple straight forward process, no hiccups, went great.
28 września 2026
UPS and bikeflight got my bike here…
UPS and bikeflight got my bike here safely and a day earlier than expected. Even though the box has some evidence of damage, the wrapping and cardboard and the specific ties that the specialized team at Fulton Market , Chicago secured made for a successful transfer .
Special thanks to James and Lifan.
28 września 2026
fairly easy to use their shipping…
fairly easy to use their shipping pages-
the cost is very good
but it IS hard to get them on the phone
28 września 2026
Transparency regarding import taxes &…
Transparency regarding import taxes & fees to Canada was clear and precise. (May not apply to this particular shipment.) We really appreciate that!
28 września 2026
Never Again!!!
First,UPS,Didn’t Show Up for the Scheduled Pickup,Till the Following Day!!!
Then the Bike,Made it from Fla to Horsham PA and Then the Update’s,Stopped and We Got the Same Update for a Week that Stated,”The Shippment was ON its Way,But,Delayed!!! We Got this Same Update for a Week as the”Damaged”Bike and Destroyed Bike Box,Sat in the UPS Horsham PA Facility for 6 Day’s,with”NO”CURRENT Update’s as to the Bike’s Location,Except,that it was in Horsham PA.!!!
The Bike’s Recipient,My Sister,Tracked the Bike Down and Went and Picked it Up at the UPS Horsham PA Facility!!! The 2 UPS Worker’s,Put the Damaged Bike in Her Car,Which They Subsequently Scratched Her Car in the Process!!! Then,UPS said that it was Delivered By Them,Which was FALSE!!! Bike Flight’s,Paid for the Damage’s to the Bike,But,We were OUT,the Shipping Cost’s and the Bike Box that was Destroyed that Totaled $369!!! We also,had to Pay to Get the Estimate’s,which was Over a $100,for the Damage’s to the Bike,that Incurred,During Shipping and this Turned OUT to Be a Very Expensive Way to Ship a Bike!!! I also,Wouldn’t Recommend,Using the $130 Dollar,Bike Flight’s,Shipping Box as it’s NOT a GOOD WAY to SHHIP YOUR BIKE!!! The Bike Box is”HELD”Together,with 4,Round Plastic Pieces that HOLD the Layer’s of Cardboard Together and will LOOSEN UP During Shipping!!! So,if this Situation,Ever Arises Again,We will NOT,BE USING BIKE FLIGHT’S!!!
6 października 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.