I’ve always received my orders quickly and have been rather satisfied with the products, except the last time I ordered blankets, I found one having a missed seam. Doesn’t affect using it though but w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered dummies over 2 weeks ago, no delivery and everytime I track it says they’ve gone from Amsterdam to Spain and have been in Spain for a week. Have contacted via instagram and sent a few emails... Zobacz więcej
Reakcja na opinię
I’m having the same issue as recent reviewers in that I ordered a bunch of dummies for about £60 and haven’t received them. There is no further information about the delivery that’s come through. I’ve... Zobacz więcej
Reakcja na opinię
I placed my order 2 weeks ago for 2 dummies. From the tracking link it looks like it’s been shipped to Spain from Amsterdam and has been stuck there for days. Not sure if I’m going to receive my ite... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
BIBS is a premium Danish baby brand that was established in 1978. Our initial focus was on pacifiers and our iconic round Colour pacifier has a history of more than 40 years. Our pacifiers have been refined several times, to secure the best possible material and product for little ones.
Dane kontaktowe
Kattegatvej 40, 1., 2150, Nordhavn, Dania
- care@bibsworld.com
- bibsworld.com
2,7
Słaba
111 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od bibsworld.com
We're so happy to hear that you're very satisfied – thank you for your kind words and for being part of the BIBS family!
BIBS Team
Superbes tétines
Superbes tétines ! Je n'ai pas essayé les biberons. Mon enfant utilisé les tétines color symétrique, malheureusement toutes les couleurs et tailles ne sont pas disponibles. La livraison est extrêmement longue aussi ! Comptez une quinzaine de jours pour la France
29 czerwca 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your kind words about our pacifiers – we're delighted to hear that you and your little one love them!
We understand your frustration regarding the limited availability of certain colors and sizes in the Colour Symmetrical range. Please rest assured that we are continuously working to expand our stock and provide a wider selection for all our customers.
We also sincerely apologize for the extended delivery time. Shipping to France can sometimes take up to two weeks depending on local postal services, but we know how important it is to receive your order promptly and are working on improving this aspect.
Thank you again for your feedback – it means a lot to us and helps us do better.
BIBS Team
Lovely products, shame about delivery time.
This is the second time ordering from bibsworld, the pacifiers are really good quality and my baby gets on well with them. However the delivery time is so long, I placed my order on the 2nd June and it’s still in Germany now. This will mean it’s way beyond the 3-8 business days stated for delivery to the UK. It’s put me off ordering again.
2 czerwca 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your feedback and for being a returning customer — we’re really pleased to hear that you’re happy with the quality of our pacifiers and that they work well for your baby.
We’re truly sorry about the delay you experienced with your delivery. We understand how frustrating it can be when parcels don’t arrive within the expected timeframe. We can confirm that we’ve been in contact with you through our customer service team, and we're pleased to see that your parcel has now been delivered.
Please accept our sincere apologies for the extended delivery time. We’re continuously working with our shipping partners to improve this experience and ensure more reliable delivery times, especially to the UK.
Thank you again for your support, and we hope to welcome you back in the future.
BIBS TEAM
Elsker Bibs produkter!
Herhjemme elsker vi Bibs sutter og suttekæder! Derudover er deres hjemmeside og service også bare i top :-)
31 maja 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Hej Louise,
Tusind tak for din dejlige anmeldelse!
Vi bliver så glade for at høre, at I er glade for vores sutter og suttekæder - og ikke mindst, at I har haft en god oplevelse med vores hjemmeside og service. Det betyder rigtig meget for os!
Tak fordi du tog dig tid til at dele din oplevelse – det giver os lyst til at blive endnu bedre hver dag.
BIBS TEAM
Odpowiedź od bibsworld.com
Thank you so much for your lovely review!
We're thrilled to hear that you're happy with the quality of our products and the fast delivery — that’s exactly what we aim for.
We truly appreciate your support and hope to see you again soon!
BIBS TEAM
Niks ontvangen
Ik heb op 12 februari al een bestelling geplaatst en nog niks ontvangen, ook geen update of iets, helemaal niks….
Ben bang dat er niks meer komt.
12 lutego 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you for your review.
We’re truly sorry to hear about your experience — that’s not the level of service we strive to offer.
Unfortunately, we were unable to look into the matter earlier, as we did not receive any initial inquiry from you. We also attempted to contact you several times but did not receive a response.
However, we understand from our customer service team that a solution has now been found in collaboration with you, and that the case has been resolved positively — which we’re very happy to hear!
If you have any further questions or need assistance, please don’t hesitate to reach out.
BIBS TEAM
Excellent customer service
I had accidentally placed an order and needed quick cancellation. Customer service was amazing and they fixed my problem ASAP and went above and beyond to ensure my order would be cancelled and refunded. A huge bonus to already loving the products from this company!
4 maja 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your kind review!
We're so happy to hear that you had a great experience with our customer service — and it means even more to us that you're already a fan of our products.
We always do our best to respond quickly and helpfully, so we're really glad we could resolve the situation for you.
Thank you for taking the time to share your experience — we truly appreciate it!
BIBS TEAM
Worst service..
I’ve paid for an order I did not receive. Trying to get in touch with costumer service doesn’t work. I’ve sent over 6 messages, reached out on instagram but no contact.
17 kwietnia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
We're very sorry to hear about your frustration and sincerely regret the experience you've had. We take situations like this seriously and want to assure you that we’ve done our best to reach out—we have contacted you several times via the email address associated with your order, but unfortunately have not received a reply.
We absolutely want to resolve this for you, and you are very welcome to reach out to us again at our official customer service email. Please make sure to check your spam or promotions folder, just in case our messages have been filtered there.
We’re here to help and want to make things right.
Virkelig god kundeservice
Virkelig god kundeservice, da der nok var noget galt med min ene sut, fik jeg lov at vælge to nye sutter kvit og frit af dem, og de betalte også fragten. Hvad mere kunne man ønske sig? Tak for hjælpen :)
24 kwietnia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Tusind tak for din dejlige anmeldelse!
Vi er så glade for at høre, at du har haft en god oplevelse med vores kundeservice.
Det er meget vigtigt for os, at vores kunder føler sig godt hjulpet, og derfor betyder din feedback rigtig meget for os.
Vi håber, du bliver glad for dine nye sutter – og husk, du er altid velkommen til at kontakte os igen, hvis du får brug for hjælp.
Tak fordi du valgte os, og hav en fantastisk dag! 🌸
BIBS Team
Updated Review : From Disappointment to Delight
After a rocky first experience with my order(missing items, a mystery object, and initial slow response), I’m truly happy to share that BIBS has not only rectified the issue but exceeded my expectations in doing so. Jasmin from the BIBS team was incredibly professional, kind, and patient in handling the situation. She ensured all missing items were sent, including updated versions of the products, along with a few beautiful extras (the stunning BIBS x Liberty blanket was such a lovely touch!). On top of that, even arranged express shipping to Canada, understanding that I was about to travel.
I am sincerely grateful for the way they listened, took ownership, and worked to turn things around. It’s rare to see such commitment to customer satisfaction these days.
Thanks again to Jasmin and the BIBS team. I now feel confident recommending the brand, not just for the gorgeous products but for the willingness to make things right.
From a once-disappointed customer to a very happy one. (:
10 kwietnia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your updated review.
We’re truly sorry to hear that your first experience with us didn’t meet your expectations – that is certainly not the impression we aim to leave. We read your initial review with great attention and took it very seriously. That’s why we’re especially grateful that you took the time to share your updated experience.
It makes us genuinely happy to hear that our customer service team was able to assist you and turn the situation around in such a positive way. Our goal is always to listen, take responsibility, and do our very best to make things right – and it means a lot to know that you now feel confident in both our products and service.
Thank you for giving us the opportunity to make it right – and for your kind words.
We hope to welcome you back again in the future.
Team BIBS
Great quality
I love the color choices for pacifiers and the round one shape is the first one all my babies accepted. For my 3rd baby I naturally bought some because I'm sure he would accept it if he needs one.
It never comprimised breastfeeding and was my best friend to have my babies at peace everytime they needed to be reassured.
Very satisfied of the products and quality. Thank you Bibs.
16 marca 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your kind words and for sharing your experience with our pacifiers! We're thrilled to hear that they have been a comforting choice for all your little ones and that they have supported your breastfeeding journey without compromise.
Your trust and satisfaction mean the world to us, and we truly appreciate your support of BIBS. If you ever need anything, don’t hesitate to reach out.
Wishing you and your little one all the best!
Team BIBS
The best baby soothing product!
The bibsworld company has saved our lives when it came to finding a soothing pacifier for our son. Their natural latex bulb pacifier was the only pacifier he would take as a newborn and 15 months later he is still just as obsessed with them. Their customer service is extremely kind and caring, and their website is very easy to navigate. Just purchased 3 new packs of pacifiers that we are eagerly waiting to arrive. We are forever customers of this brand!
10 marca 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your wonderful review. It truly means the world to us to hear that our pacifiers have been a soothing and comforting solution for your little one! Knowing that our products have been a part of your journey from newborn days to now is incredibly heartwarming.
We also appreciate your kind words about our customer service and website experience. It’s our goal to make every interaction as smooth and enjoyable as possible.
We’re so grateful to have you as part of the BIBS family, and we can’t wait for your new pacifiers to arrive! If you ever need anything, we’re always here to help.
BIBS Team
Outstanding Customer Service
I had some complication with my delivery but when reaching out to customer service they were so helpful and gladly helped to resolve the issue to the fullest.
Super customer service and great products!!
3 marca 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for your kind words and for taking the time to share your experience! We're truly sorry for the complications with your delivery, but we're delighted to hear that our customer service team could assist you and resolve the issue.
Providing excellent service and high-quality products is our top priority, and your feedback means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out.
We appreciate your support and look forward to serving you again!
BIBS Team
I purchased bottles and bottle sleeves…
I purchased bottles and bottle sleeves during their 'free sleeve' promotion. Unfortunately, the 'free sleeve' promotion code did not work properly when I purchased the bottles.
After a couple of emails, customer service assured me that they will refund the amount for 2 sleeves if I did a separate purchase.
I purchased 2 sleeves separately, confirmed the purchase with customer service, and got my refund!
Delivery timing was as expected and customer service was responsive. Will be buying more stuff from Bibs
9 stycznia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you so much for sharing your experience with us! 😊 We truly appreciate your patience and understanding while we worked to resolve the issue with the promotion. We’re delighted to hear that our customer service team could assist you and ensure you received your refund for the sleeves.
It’s great to know that your order arrived as expected and that you found our team responsive throughout the process. Your satisfaction means the world to us, and we’re so grateful for your support.
We look forward to serving you again soon, and if you ever need anything, don’t hesitate to reach out.
BIBS Team
De eneste sutter vores barn vil have :-)
24 lutego 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Tusind tak for din flotte anmeldelse! 😊 Det glæder os virkelig at høre, at vores sutter er favoritten hos jeres barn. Det betyder meget for os at kunne levere produkter, som både forældre og børn er glade for.
Hvis du nogensinde har spørgsmål eller brug for hjælp, er du altid velkommen til at kontakte os.
BIBS Team
Good product but catastrophic delivery !
I'm very happy about the product but the delivery is catastrophic!! Indeed it takes a lot of time, but the worse is the delivery company : they never manage to deliver (but everyone else does every week!) and I have no information about it, no email, no alert, and I have to ask for the reimbursement that I receive weeks later... shame
12 lutego 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you for your feedback. We're happy to hear that you’re satisfied with our product, but we're truly sorry for the frustration caused by the delivery experience. This is certainly not the level of service we want to provide.
We understand how important a smooth delivery process is, and we will share your feedback with our logistics partners to improve our service. If you ever encounter any issues in the future, please don’t hesitate to reach out to our customer service team.
BIBS Team
Fantastiske produkter
Jeg fik en masse fantastiske produkter og virkelig god kundeservice til lige med.
Kæmpe anbefaling herfra.
28 stycznia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Tak for din fantastiske anmeldelse! 😊 Vi er så glade for, at du har haft en god oplevelse med både vores produkter og kundeservice. Din anbefaling betyder meget for os! 💙 Vi håber at se dig igen snart. 🌟🎉
BIBS teamet
Good products for your baby
For the products definitely is 5 stars, but for delivery is 1. It’s took almost 1 month to deliver my parcel, and of course I thought it’s won’t come, and ordered same products from other store. Now have everything double, what is fine, but Definitely they need to change a delivery company otherwise they will loose the clients
I ordered from them second time 21.03.2025, because I like that products, and I have to change my review, because I decided to order again from them and this time I got much faster my delivery and from now I definitely can recommend to my friends and other customers
Thank you
21 grudnia 2024
Opinia niezależna
Odpowiedź od bibsworld.com
Thank you for your honest feedback! 🌟 We're thrilled that you love our products, but we're truly sorry about the long delivery time. We understand how frustrating that must have been, and we sincerely apologize for the inconvenience.
We're actively working on improving our shipping process and will address this with our delivery partners to ensure a faster and more reliable service in the future. Your input is invaluable, and we appreciate you sharing your experience. We hope to serve you again with a much smoother delivery next time! 💙🚚✨
BIBS Team
Odpowiedź od bibsworld.com
Thank you for your feedback. We're glad we could resolve the issue to your satisfaction. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
BIBS Team
Super service
Med BIBS har jeg virkelig oplevet en super god kundeservice udover det sædvanlige! Efter en julegave glippede i juletravlheden fik jeg hjælp af to søde medarbejdere i kundeservice som hurtigt fik sendt en ny pakke - så julehumøret kom helt i top igen! 😊 Tusind tak for jer!
20 stycznia 2025
Opinia niezależna
Odpowiedź od bibsworld.com
Tusind tak for din fantastiske anmeldelse! 🥰 Vi er så glade for at høre, at vores kundeservice kunne hjælpe dig hurtigt og gøre din jul lidt bedre. Det betyder virkelig meget for os at vide, at vi har gjort en forskel.
Vi sætter stor pris på din feedback, og vi er her altid, hvis du skulle få brug for hjælp igen.
Bedste hilsner,
BIBS teamet
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