Berent Rent a Car Recenzje 92

Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Their honesty and full disclosure of all the extras and what isn't extras was brilliant. For example, they pointed out that the toll box was not mandatory and that I could pay the costs for my trip wi... Zobacz więcej

Oceniono na 1 z 5

Não recomendo. O carro veio avariado, a apitar durante dias, com um problema no capô que não fechava direito. Nunca consegui alugar o carro escolhido na reserva, sempre outros carros piores que estava... Zobacz więcej

Oceniono na 4 z 5

Globalement, nous avons été satisfaits de notre expérience. Aucun souci n’a été rencontré lors de la restitution du véhicule, tout s’est bien passé de ce côté-là. En revanche, un point nous a déç... Zobacz więcej

Oceniono na 5 z 5

Alugo carro com esta empresa há cerca de dois anos sempre que vou a Portugal, e a experiência tem sido sempre excelente. Nunca tive qualquer motivo de reclamação. A comunicação com a equipa funciona m... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

Napisane przez firmę

Berent is a rent-a-car company based in Rua Vasco da Gama, Nº7A – Portela (Portugal). Founded in 2008, Berent is a trademark of Benecar Automóveis SA Group. With over 30 years of experience in the automotive market, the Benecar Group is synonymous with trust and quality in its services.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

92 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent company

Great experience from pick up to the car, price and service. Picked up later at night and upgraded our car at arrival. Highly reccomend

7 listopada 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Dear Rita,

Thank you very much for your review. We’re very pleased to know that your experience went smoothly.
We hope to continue deserving your trust.

Best regards,
BeRent | Rent-a-Car

Oceniono na 5 z 5

As a recurrent client

As a recurrent client, the team makes you feel very welcome and all goes very smoothly as all paperwork is done upfront.

24 października 2025
Opinia niezależna
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Odpowiedź od Berent Rent a Car

Dear Bruno Haerens,

Thank you very much for your review and for being a loyal customer.
We’re delighted to know that everything went smoothly and that our team always makes you feel welcome.
We truly appreciate your continued trust and look forward to seeing you again soon.

BeRent | Rent-a-Car

Oceniono na 5 z 5

A really good option for lisbon

Nice staff, really good cars, excelent support, overall a great experience

7 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Whole experience went smoothly

Meeting at the airport went smoothly. The woman who gave us the information about our vehicle and got us going was very kind and friendly. Returning the car was seamless and we had the same person help us with the return. Super service!!

7 września 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 1 z 5

The worst rental experience I’ve had…

The worst rental experience I’ve had and I rent alot of cars. They wanted to charge me €70 cleaning for some sand, I took the car to the local fuel station and spent €1 and 5 minutes hoovering the sand. Then they claimed damage on the underside of the front bumper where it’s likely scuffed the curb when parking for €190, you can’t even see it from a standing position, I highly doubt that damage will ever be repaired they’re just pocketing the €190. What seems good value when you’ve played their game isn’t and there is a long list of rental companies to choose from, price and customer service is the only thing you can compete on, the price was ok, the service was terrible, not alot going for the company, plenty of better ones around to choose from.

23 września 2025
Opinia niezależna
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Odpowiedź od Berent Rent a Car

Dear Elliot Hughes,

Thank you for your review. We’re sorry to hear that your experience did not meet your expectations. We have also reached out to you directly by email to provide full clarification regarding both the cleaning and the damage charge.

Please rest assured that any charges are only applied when verified, and always with the intention of being fair and transparent. We truly value your feedback, as it helps us improve both our service and communication with our customers.

Best regards,
Berent

Oceniono na 5 z 5

O atendimento

O atendimento! O local mais tranquilo do que em grandes aeroportos com filas imensas. O preço às vezes compensa por conta das promoções.

13 września 2025
Opinia niezależna
Oceniono na 5 z 5

Top efficace

Top efficace

1 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Aluguer sempre top!

Alugo várias vezes com BeRent e estou sempre satisfeita.
Gente ao balcão simpática e atenta ao cliente.
Automoveis modernos
Em geral alugo categoria A ou B, e nunca tive problemas
Recomendo p

31 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Obrigado pela sua avaliação. Ficamos muito satisfeitos por saber que a sua experiência correu da melhor forma. Esperamos continuar a merecer a sua confiança.
Berent | Rent-a-Car

Oceniono na 5 z 5

Korrekte und hilfreiche Mitarbeiter

Der Shuttle von und zu Airport hat ausgezeichnet funktioniert. Auch die Übergabe von dem Fahrzeug war korrekt. Die Mitarbeiter sind hilfsbereit, freundlich und korrekt.

30 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 4 z 5

Whole July 2025 experience

Very efficient at pick up and drop off

Service quality for the shuttle could be improved, waiting for the driver, no assistance for the luggage, etc…

Otherwise very good

31 lipca 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re glad to know you had a positive experience with us. We’ll keep working every day to improve and continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Easy pick-up and drop-off at the end

Easy pick-up and drop-off at the end. Customer service was smooth, with staff very polite and making everything straightforward. I booked directly and opted for the most comprehensive insurance, which made the whole process even easier. The only downside was the transport between the airport and the pick-up location — it’s a minivan service that runs, but not frequently enough. We were lucky to get on quickly, but others behind us had to wait a while.

29 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 4 z 5

A nível de atendimento muito bom…

A nível de atendimento muito profissional e muito simpático. Achei que o transfer/ recolha demorou um bocado.
No entanto aconselho.

27 lipca 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Obrigado pela sua avaliação. É bom saber que teve uma experiência positiva connosco. Continuaremos a trabalhar diariamente para melhorar e merecer sempre a sua confiança.
Berent | Rent-a-Car

Oceniono na 5 z 5

Anmietung online war auf dem Niveau…

Anmietung online war auf dem Niveau anderer Anbieter, gut fanden wir die Erläuterungen -Info-Box- zu den Versicherungsumfängen. Die Abholung am Airport Lisboa war unsere einzige einschränkende Erfahrung, da der Transfer Airport -Büro an keiner Stelle beschrieben war. Die Details gehören in den Mietvertrag deutlich hervorgehoben! Der allerdings klappte irgendwann und Übergabe, Rückgabe nachts um 2Uhr sowie Rücktransfer haben exzellent nach Absprache bei Abholung geklappt. Wir hatten einen selbstverschuldeten Parktempler und entsprechende Versicherung, bislang alles ohne Ärger. Wir empfehlen bereit Lidboa weiter und den Gold-Versicherungsumfang zu wählen.

23 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Serviço consistente e de confiança

Alugo carro com esta empresa há cerca de dois anos sempre que vou a Portugal, e a experiência tem sido sempre excelente. Nunca tive qualquer motivo de reclamação. A comunicação com a equipa funciona muito bem — são rápidos a responder e sempre disponíveis para esclarecer dúvidas. O processo de levantamento e entrega do carro é simples e eficiente. Os funcionários são simpáticos, profissionais e prestáveis. Sinto-me segura e tranquila ao confiar nesta empresa e pretendo continuar a alugar com eles nas minhas próximas viagens. Recomendo vivamente.

1 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Obrigado pela sua avaliação. Ficamos muito satisfeitos por saber que a sua experiência correu da melhor forma. Esperamos continuar a merecer a sua confiança.
Berent | Rent-a-Car

Oceniono na 4 z 5

Good car

Good car, fair prices but the unexpected after hours fee for pickup was hefty. Overall good experience

24 lipca 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re glad to know you had a positive experience with us. We’ll keep working every day to improve and continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Impecável.

Impecável.
Como emigrante Há diversos anos q alugo convosco sem um único mínimo problema.
Merecem verdadeiramente os parabéns pq tenho alguma experiência de alugar nas mesmas circunstâncias e posso-vos dizer q nem sempre foi assim.
Sinceramente, parabéns…!

28 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Obrigado pela sua avaliação. Ficamos muito satisfeitos por saber que a sua experiência correu da melhor forma. Esperamos continuar a merecer a sua confiança.
Berent | Rent-a-Car

Oceniono na 5 z 5

Best price

Best price, nice service.

25 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

Oceniono na 5 z 5

Great customer service!

Great customer service! Everyone we dealt with was extremely helpful and patient. We were renting two cars for a large family trip, where both comfort and space were important, and the team provided us with excellent options to choose from. Both cars were clean, comfortable, and in excellent condition, which made our trip much smoother. I will definitely be renting with Berent again.

22 sierpnia 2025
Opinia niezależna
Logo Berent Rent a Car

Odpowiedź od Berent Rent a Car

Thank you for your review. We’re very pleased to know that your experience went smoothly. We hope to continue deserving your trust.
Berent | Rent-a-Car

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