Beachwaver Co. Recenzje 389

Amazing products and great customer service! Between my daughter and I we’ve ordered from Beachwaver several times, love their products! I had one small issue and customer service was quick to respond and remedy the issue. Much appreciated during the busy holiday season!

My package was lost after it said it was delivered. These ladies were so much help and able to send a replacement! Thank you for the support!

SONIA MADE IT WONDERFUL! SHE FIGURED OUT THAT MY EMAIL HAD A TYPO, AND SHE HELPED ME FIX IT THEN I GOT MY CONFIRMATION EMAIL AND EVERYTHING WAS PERFECT!! SO THANK YOU SO MUCH SONIA

Very helpful. Had 1 issue with shipping, and the customer service rep handled it quickly and efficiently.

I needed a replacement item and the support staff was able to take care of my request very quickly. I love their products and their customer service is great! Thanks for taking such great care of your customers!

This is the best way to get service for any issues. Beachwaver team members are fantastic at resolving issues with orders.

Thank you Beachwaver Co. for the prompt attention and excellent customer service that you provided. I am eager for my daughter to receive the hair tools that she has come to know from previous use and the love for your tools.

Customer service was spot on and a delight to work with. Thank you

My wife and I made an accidental double purchase of the same product. They made it super easy for us and helped us resolve the problem quickly. Great customer service very fast response.

Easy and quick solution!

Person on the chat was more than helpful. Solved my problem in less than a minute

Very friendly and fast efficient customer service

I made an error with the shipping address but didn’t notice it until I received confirmation of my order. Their customer service team was very responsive via email and to help me correct it quickly before it shipped. Most companies will tell you you’re out of luck, especially on Black Friday.

The agent Sonia was great! She was quick with researching my brother and resolving it. Keep up the wonderful work you guys do!

DO NOT ORDER IF YOUR IN THE UK. Ordered as a birthday gift while on offer, not realising the hair grip was so short. I only saw this once the box was opened today. So they won’t accept the return on both counts.
Reading other reviews I’m not the only dissatisfied customer.
I’m wondering if this is a scam?

Very kind and generous person was very helpful and great assistance!

Please don't order from them. I thought because it was "family" "women" etc. company that the customer experience would be great. I ordered the product, thinking with 10 days of shipping time I would be able to get a product from a US base company in plenty of time, however, after a week, it still has not shipped. I won't get it for the purpose I bought it for, customer service (while fast in responding) provides no helpful information and just a lot of cut and paste responses. I am now worried, if I ever even receive it, that I will get a lemon of product. I should never trust these social media pushed companies. Highly disappointed.

I wouldn’t recommend, it’s more expensive than most curlers for one and it doesn’t make the nicest curls. I didn’t mind it though and it did the job however I’ve only had mine around 6 months and the clam bit has already broken so now it doesn’t hold the hair in place as it turns so I can’t even use it now. Will be going back to a standard curling wand

Ladies. This literally JUST happened. I had placed an order for two travel heat protectant sprays, two travel shine squad sprays, and one full size keep it calm cream. I just received my order and when I was taking out the products from the box, I realized one of the heat protectant sprays was lighter than the other. I shook it and realized there was barely anything in it. Now, I was a bit disappointed as I love their products, and spent a good amount of money (they aren’t cheap). I took pictures of my order receipt and the number on the bottom of the spray, and sent an email to customer service, received an automated reply saying I will be reached out to within 24 hours not including weekends, so fully expected a reply not till Monday the earliest.

WELL, I could not believe my email was answered by Sonia from customer service within TEN minutes! I don’t think I’ve ever had such a quick reply from a company before. And with the quick reply, they are sending me a replacement for the dud one and I received the shipping confirmation when I received Sonia’s reply email.

Not only are their products amazing, their customer service is A+! (And Sonia was super sweet on top of it!) I really am just blown away by how quickly they took care of it.

Thankyou Beachwaver team, you have kept a customer for life. 💕