I absolutely love the design, the colour and the fit. It is structured but a bit loose at the same time. I wore today for the first time and unfortunately, the cloth pulled away from the st... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company to deal with. A mistake on my order by myself was soon sorted for me but I also had another issue regarding returning an item this again was sorted right away so it’s been for me great c... Zobacz więcej
Reakcja na opinię
I'm delighted with the dress I ordered recently. So pretty with really nice detailing and comfortable to wear. I can see that it will suit many occasions and can be accessorised in different ways.
The first shipment of my pants did not arrive as there were customs due that I didn't know about (I never received notification). Suzanne helped me by making sure the customs were paid and the pants w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep odzieżowy
Napisane przez firmę
Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Dane kontaktowe
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Zjednoczone Królestwo
- 0344 844 8118
- theteam@baukjen.com
- baukjen.com
4,5
Doskonała
31 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Baukjen
Dear Sarah,
Thank you for your glowing review- We’re so pleased to hear you found our service fast and efficient.
Warm Regards- Kat
Odpowiedź od Baukjen
Thank you for your wonderful review! We here at Baukjen are delighted to hear you love our leggings and are pleased with the fabric and comfort. We hope you enjoy wearing them! Kind Regards Tors
I was dubious of sizing and the 8s…
I was dubious of sizing and the 8s suited me. Very happy with the experience. Hopefully, will use again as it is the first time for me to order on line.
12 sierpnia 2026
Odpowiedź od Baukjen
Dear Jennifer,
Thank you so much for your lovely review!
We’re delighted to hear that the size 8 was a good fit and that you were happy with your first online ordering experience. We really appreciate your support and hope to welcome you back again soon!
Warm Regards- Kat
Good quality needle cord trousers for…
Good quality needle cord trousers for the colder months . Love them Ann ! Not Stuart!!
12 sierpnia 2026
Odpowiedź od Baukjen
Dear Stuart,
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the quality of the trousers and enjoying them for the colder months.
Warm Regards- Kat
Customer Service
I had to exchange my cardigan so I rang up & the very nice lady sorted it all for me. Great service
12 sierpnia 2026
Odpowiedź od Baukjen
Good morning,
Thank you so much for your lovely review! We’re delighted to hear you received such great service and that we could help with your exchange.
Warm Regards- Kat
Good quality
Quality of clothes is excellent. More petite sizes would be welcome .
Delivery via EVRi was sluggish. I had to return one item and it took over 2 weeks and contact with your Customer Services before receipt of refund was confirmed.
29 lipca 2026
Odpowiedź od Baukjen
Thank you for your valuable feedback. We’re delighted to hear you’re pleased with the quality of our clothing. We also appreciate your comments regarding petite sizing. We apologise for the delays with your delivery and refund, we’ll take your feedback on board. Thank you again for taking the time to share your experience. Kind Regards Tors
Efficient
Efficient, professional. Love the dress. Well made and high quality. Will certainly purchase again.
5 sierpnia 2026
Odpowiedź od Baukjen
Thank you so much for your lovely review! We here at Baukjen are delighted to hear you love your dress and are pleased with the quality. It means so much to us that you’ll be purchasing from us again. Kind Regards Tors
Beautiful quality cotton shirt
Beautiful quality cotton shirt, generous relaxed fit. I should have gone done a size for the first one as I did for the 2nd which was a perfect fit.
Delivery is super quick and customer service is excellent.
11 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your wonderful review! We here at Baukjen are very delighted to hear you’re loving the quality of the cotton shirt and found the perfect fit. We really appreciate you taking the time to share your experience! Kind Regards Tors
Return sent 21/7 and still haven’t been…
Return sent 21/7 and still haven’t been refunded 19/8 - nearly a month!
21 lipca 2026
Opinia niezależna
Odpowiedź od Baukjen
Thank you for your feedback. We understand your comments, and we'll be sure to share them with the relevant team as we continue to review and improve our returns process, we deeply apologise. Thank you again for taking the time to share your experience. Kind Regards Tors
Odpowiedź od Baukjen
Thank you for your wonderful review! We here at Baukjen are delighted to hear you received excellent service and really appreciate you taking the time to share your experience. Kind Regards Tors
Quality and great service
My order arrived quickly and beautifully packaged. The polo shirts were of lovely quality and a great fit. Absolutely delighted from start to finish.
11 sierpnia 2026
Odpowiedź od Baukjen
Hello Linda
Thank you for your fantastic review! We're delighted to hear that your order arrived quickly and beautifully packaged. It's wonderful to know that you were pleased with the quality and fit of the polo shirts, and that your experience was a positive one from start to finish. Enjoy wearing them, and thank you for choosing Baukjen!
With best wishes, Suzanne
Delivery took 2 weeks
Delivery took 2 weeks. Replacements did arrive so all ok in the end
11 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your feedback. We’re pleased to hear your replacements arrived and that everything was resolved in the end. We’re very sorry that the delivery took longer than expected. Kind Regards Tors
Odpowiedź od Baukjen
Hello Liz
Thank you for your wonderful review! We're delighted to hear that you're so pleased with both the quality and fit. Your kind words mean a lot to us, and we're thrilled that you love Baukjen. Enjoy wearing your new purchase!
With best wishes, Suzanne
Quality styles again from Baukjen!
Quality styles again from Baukjen!
Delivery could be a little quicker, but very happy with my buys. Thank you
5 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely feedback! We’re delighted to hear you’re happy with your Baukjen purchases and enjoying the styles. Kind Regards Tors
Customer service was very helpful and…
Customer service was very helpful and sorted the incorrect email address I had submitted effortlessly and quickly.
10 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely review! We here at Baukjen are so pleased to hear that our customer service team was able to resolve the incorrect email address quickly and effortlessly for you. Kind Regards Tors
Delivered on time
Delivered on time. Garment received as expected and retained - good quality item.
10 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely review! We here at Baukjen are delighted to hear your garment arrived on time and that you’re pleased with the quality. Kind Regards Tors
Odpowiedź od Baukjen
Dear Helen,
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the product and our fast delivery.
Warm Regards- Kat
The service was excellent
The service was excellent, my parcel arrived quickly and was presented beautifully
4 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely review! We here at Baukjen are delighted to hear you were happy with our service, the speedy delivery, and the beautiful presentation. Kind Regards Tors
Lovely clothes but not the sizing or enough stock
Baukjen clothes are lovely and Id rather save up for these items than buy cheap stuff that wont last. I have a few lovely pieces I will wear for years.
However I do have some concerns.
The sizing is really off. I am a standard size 10 but have had sizes 8, 10 and 12 from you.
Invariably I have to send the clothing back for another size by which time the smaller or larger item is no longer available.
This is incredibly frustrating and puts me off purchasing.
10 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely review. We’re delighted to hear how much you love your Baukjen pieces and appreciate your commitment to investing in quality that lasts. We’re sorry to hear about your frustrating experiences with sizing. Your feedback is incredibly valuable, and we’ll certainly share your comments with our team. Kind Regards Tors
Odpowiedź od Baukjen
Thank you for your review! We’re so pleased to hear your order arrived quickly. Kind Regards Tors
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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