Great company to deal with. A mistake on my order by myself was soon sorted for me but I also had another issue regarding returning an item this again was sorted right away so it’s been for me great c... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The first shipment of my pants did not arrive as there were customs due that I didn't know about (I never received notification). Suzanne helped me by making sure the customs were paid and the pants w... Zobacz więcej
Reakcja na opinię
My First time purchasing from Baujken.The item description was very informative- spot on.Communication was very prompt. The quality of the skirt material ,design and finishing are excellent.A welc... Zobacz więcej
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The delivery and service was brilliant - quick delivery - but so disappointed why the dress - didnt like the fabric or the fit.. returned the next day that was easy as well and the credit has been don... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep odzieżowy
Napisane przez firmę
Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Dane kontaktowe
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Zjednoczone Królestwo
- 0344 844 8118
- theteam@baukjen.com
- baukjen.com
4,5
Doskonała
31 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautiful soft top that will look smart…
Beautiful soft top that will look smart for work
25 sierpnia 2026
Odpowiedź od Baukjen
Hello Lucy
Thank you for your kind review! We're delighted to hear that you love your new top. It's wonderful to know that you find it beautifully soft and smart enough for work. We hope it becomes a favourite in your wardrobe and appreciated your feedback.
With best wishes, Suzanne
Quick easy ordering
Quick easy ordering. Kept informed during process to delivery. Lovely packaging.
25 sierpnia 2026
Odpowiedź od Baukjen
Hello Mrs Ferry
Thank you for your lovely review! We're delighted to hear that you found the ordering process quick and easy, and that our delivery updates kept you informed every step of the way. It's also wonderful to know that you appreciated the packaging. Thank you for choosing Baukjen, and we hope to welcome you back again soon.
With best wishes, Suzanne
Odpowiedź od Baukjen
Dear Deirdre,
Thank you so much for your lovely review! We’re delighted you’re happy with your cardigan and packaging.
Warm Regards,
By looking at the reviews I went up to…
By looking at the reviews I went up to a size 14 on my cropped jeans order. The fit was perfect and the quality was really good.
25 sierpnia 2026
Odpowiedź od Baukjen
Dear Lisa,
Thank you so much for your lovely feedback! We’re delighted to hear the size 14 was a perfect fit and that you’re happy with the quality.
Warm Regards- Kat
Delivery options are very poor
Delivery options are very poor. Rather than use the Evri options because they are dreadful I paid the extra for DPD and it still took a week. Will stick with ordering through third parties in future. For Baukjens information it was before the bank holiday so that’s a poor attempt at an excuse
27 sierpnia 2026
Odpowiedź od Baukjen
Thank you for taking the time to share your feedback, I’m truly sorry for the experience you’ve had, this is not the level of service we aim to provide. We sincerely apologise for the issues you've faced with courier delays over the bank holiday period, we will pass your comments on. As a gesture of good will, we've refunded your postage costs and this should be visible in 3-5 working days. With kindest regards, Mani
Beautifully packed and successful…
Beautifully packed and successful delivery via Evri
24 sierpnia 2026
Odpowiedź od Baukjen
Thank you so much for your wonderful 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback on your experience of shopping with us. Kind regards, Mani
WelAll's well that ends well!l
Well, I ordered the wrong size -- miraculously I needed a smaller size for once -- and Baukjen was incredibly efficient about the return and then shipment of the right size.
Plus I love this sweater! It is navy blue with flecks of pale blue which sounds weird but is actually gorgeous.
24 sierpnia 2026
Odpowiedź od Baukjen
Thank you for the lovely review. We are pleased to hear that you're more than happy with the quality of customer service you received from us, and the wonderful feedback on the sweater. Warmest regards, Mani
Quality jeans
Quality jeans (buy most of my jeans from Baukjen now). Perfect fit & look good with all footwear. Quick delivery. Cannot fault.
27 sierpnia 2026
Odpowiedź od Baukjen
Thank you for such a lovely 5 star review and your continued support. We are absolutely delighted that you're more than happy with the quality of our jeans and the overall service you received from us. Warmest regards, Mani
Odpowiedź od Baukjen
Thank you so much for your review and feedback. We really do appreciate you taking the time to review us and leaving such positive comments regarding the service you received from us. Kind regards, Mani
I love my new blouse
I love my new blouse, excited to wear it. Good quality, perfect fit
21 sierpnia 2026
Odpowiedź od Baukjen
Thank you for your lovely review! We’re delighted to hear that you love your new blouse and that the fit and quality are just right. We hope you enjoy wearing it! Kind Regards Tors
Baukjen clothes are always well made…
Baukjen clothes are always well made and this top is no exception. It will get worn. A lot. Sadly the courier let everyone down by delivering an overnight parcel a day late. That particular courier always is late around here - but I didn't know when I ordered that they would be delivering. So the top wasn't worn when I wanted to wear it...
25 sierpnia 2026
Odpowiedź od Baukjen
Thank you for the review and feedback. We are absolutely delighted that you're more than happy with the quality of our garments, however we're so sorry to hear of the delivery service you received, we've refunded your postage cost as a gesture of good will. With warmest regards, Mani
Odpowiedź od Baukjen
Dear Mike,
Thank you for your lovely feedback! We’re so pleased you like our garments, and we’re sorry they’ve arrived creased.
We’ll certainly take your comments on board.
Warm Regards- Kat
Odpowiedź od Baukjen
Thank you for such a lovely 5 star review. We are absolutely delighted to hear that you're more than happy with the fit of the jumper and the prompt delivery service you received. Warmest regards, Mani
Odpowiedź od Baukjen
Thank you for such a wonderful review. We are pleased to hear that you're more than happy with the colour, fit, style and quality of our garments. Warmest regards, Mani
Really well made and lovely material so…
Really well made and lovely material so soft
18 sierpnia 2026
Odpowiedź od Baukjen
Dear Donna,
Thank you so much for your lovely review! We’re delighted you’re pleased with the quality and softness of the material.
Warm Regards- Kat
From ordering on line to receiving a…
From ordering on line to receiving a lovely dress in beautiful packaging..just a great experience
19 sierpnia 2026
Odpowiedź od Baukjen
Good Morning,
Thank you so much for your lovely review! We’re delighted you had such a great experience, from ordering to receiving your beautifully packaged dress.
Warm Regards- Kat
Very good quality clothes
Very good quality clothes. Excellent customer service. I’m absolutely delighted with both purchases.
21 sierpnia 2026
Odpowiedź od Baukjen
Thank you for such a wonderful 5 star review and support. We are delighted to hear that you're more than happy with the quality of our garments and the excellent customer service you received from us. Warmest regards, Mani
Great product and service
18 sierpnia 2026
Odpowiedź od Baukjen
Thank you so much for your lovely review. We really do appreciate you taking the time to review us and leaving such positive feedback on the garment, and the service you received from us. Kind regards, Mani
The dress looked lovely but…
The dress looked lovely but the top would not sit correctly on me. Disappointed.
17 sierpnia 2026
Odpowiedź od Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with the quality of the dress. However, we sincerely apologise for the garment not being to suit, we will forward this feedback onto the correct department. With warm regards, Mani
Not great fit true to size but proportions all wrong!
Fit not great but it is true to size just poor proportions.
19 sierpnia 2026
Odpowiedź od Baukjen
Dear Ruth,
Thank you for your feedback. We’re sorry to hear that the proportions of the garment weren’t quite right for you, although we’re pleased to hear that you found it true to size.
We appreciate you sharing your comments and will pass your feedback on to our production team.
Warm Regards- Kat
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.