Just such amazing service. Put an order in on a Sunday evening for bespoke engraved cufflinks. When I’d placed the order I realised the delivery time was likely to be too late to give them prior to gr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a signet ring for my sons University graduation present. I was really disappointed when I opened this product as its a significant gift and his graduation is in 4 days. The writing is so small... Zobacz więcej
First order came with a slight issue but this was dealt with promptly and very happy with item and customer service.
We ordered engraved cuff links as a gift with a short lead time until our friends actual birthday which was remiss of us. Badger & Brown delivered … the engraved cuff links arrived within days of ord... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Badger & Brown are an independent, family-run business dedicated to mens accessories. We have been manufacturing and retailing cufflinks for many years. Our philosophy is to handcraft high-end cufflinks and sell at an affordable price. Badger & Brown specialise in tailoring the right product for you, whether it be spiderman cufflinks for the Marvel fan in your life, or a personalised set for a groomsman, we thrive on creating beautiful cufflinks. All the cufflinks we offer can be personalised one way or another.
Dane kontaktowe
Unit 9 Greenfield Way, NR15 2WP, NR15 2WP, Long Stratton, Zjednoczone Królestwo
- 01603 340118
- enquiries@badgerandbrown.co.uk
- badgerandbrown.co.uk
3,9
Dobra
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I’m sorry, but not right for me
I’m sorry, but I was really disappointed by the design I received, you can’t see the landmarks and the map just had a title of the ground across it. Then the font chosen was not as shown, it was outlined instead of solid and can barely be seen. I have had to order replacement cufflinks from another supplier to fix this. Two stars are because it was fast.
Edited: in response to the salty reply below. Don’t signup for Trustpilot that prompts reviews if you don’t want them. Or contact the person and let them know their order will not be as intended. I would have happily shared it with you but your request for review came first.
In response to your response: Ahhh. My fault then. My review started with an apology (see above) and this wonderful exchange has prompted another. Blaming your customers for providing reviews when they are asked for them seems a very tiring existence for you.
24 września 2022
Odpowiedź od Badger & Brown
Hi Sarah.
You kindly purchased map cufflinks. You asked for two sporting venues rather than towns or cities which is what we stipulate on the product page.
Saying that, we would have rectified it and offered an alternative if you’d have contacted us directly
*Hi Sarah - In response to your edited review, we do enclose a leaflet with every order which reads, if you're unhappy with the order then please do contact us, as we're always wanting our customers to be 100% happy.
The Trustpilot request is sent by them and not us.
*We are sorry, I guess it’s just our frustrations that people would rather leave a public review rather than contacting us - believe it or not, we do try our best.
B&B
Mother of Pearl Cufflinks
Good customer service, arrived quickly. Lovely product cufflinks as described.
Happy with the personalisation which was reasonably priced.
27 września 2022
Problems with order swiftly sorted
Problems with order swiftly sorted. Very good customer service. Happy with products.
5 września 2022
I ordered engraved cufflinks
I ordered engraved cufflinks. I found the website easy to to use and the order came in 5 working days. The cufflink were just as I had hoped
9 września 2022
Quick on time delivery and the most…
Quick on time delivery and the most beautiful engraved cuff links perfect for a sentimental important day for my son thank you so much!
21 września 2022
Quick service, excellent quality
Quick service. Excellent quality. I ordered a memorial tie clip for my friend with a pic of his late father and an inscription on the back. He's made up with it. The clip itself is very sturdy and strong. The pic on it is very clear.
19 września 2022
Pretty awful
23 września 2022
Odpowiedź od Badger & Brown
Hi Ruari
The issue with the late delivery was that when you kindly ordered you didn’t put a street address, therefore it took a while to get through the Royal Mail system.
B&B
Excellent communication and turnaround…
Excellent communication and turnaround time even with a last minute change
23 września 2022
A beautiful, personalised gift!
A beautiful, personalised gift! I opted for a silver set with engraving and the lovely drawstring gift bag. The recipient absolutely loved his gift and they look super smart both when worn and on display.
My only criticism would be the logisics communications were inconsistent and caused unnecessary panic that the order would be late - the 'completed/dispatched/delivered' statuses on my order updated out of sync.
15 września 2022
My partner loved them
24 września 2022
Brilliant
The cufflinks are undoubtedly beautiful. Truly impressed by the service. I had faced an issue earlier with regards to the delivery service. Chris was kind enough to have the issue sorted right away. Very professional. I would strongly recommend B&B! Thank you team B&B for the experience.
13 września 2022
Odpowiedź od Badger & Brown
Hi Roopali
The Director of the business here, Chris. Georgiana never passed the info over so was unaware of this incident. I've just emailed you now regarding the refund of delivery.
We ordered engraved cuff links as a…
We ordered engraved cuff links as a gift with a short lead time until our friends actual birthday which was remiss of us. Badger & Brown delivered … the engraved cuff links arrived within days of order in the lovely gift box which we had paid for. We were kept updated throughout. Sadly we couldn’t view the actual cuff links without disturbing the box but our experience was five star.
24 września 2022
Great customer service
Great customer service. Quick replies and sorted within a day.
22 września 2022
Excellent quality product
Excellent quality product, speedy service and delivery. Thoroughly recommend.
22 września 2022
Excellent customer service
Excellent customer service, they went the extra mile to make sure a gift arrived in time. Thanks
15 września 2022
Helpful staff willing to help find a…
Helpful staff willing to help find a solution at short notice thank you
12 września 2022
Map cufflinks
Ordered map cuff links as a present for my son. Chose 2 places that are very special to him. He is delighted with them. Map is accurate and engraving very neat.
Requested they be sent direct to him in USA, and took less than 3 weeks from me ordering them to him receiving them which I feel was very good.
3 września 2022
First class service.
2 września 2022
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